Best Reviews TopConsumerReviews.com Best Jewelry Stores Best Reviews
Best Reviews
      September 19, 2019

Home  >  Jewelry Stores  >  Ice vs Jeulia

Best

Jewelry Stores

  1. Helzberg Diamonds
  2. Super Jeweler
  3. Jared
  4. Reeds Jewelers
  5. Szul
  6. Jewelry
  7. Kay Jewelers
  8. Jewelry Television
  9. Diamond Delight
  10. Ice
  11. True Facet
  12. Netaya
  13. Diamonds International
  14. Palm Beach Jewelry
  15. Jeulia

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
How to Buy Jewelry Online Newsletter

Latest Reviews

Keto Diets

Luggage Stores

Olive Oil Clubs

Online Fitness

Personal Trainers

Pet Meds

Popular Diets

Printer Ink

Rapid Weight Loss

Sunglasses

 

Individual Reviews

Blue Nile

Helzberg Diamonds

Super Jeweler

Jared

Reeds Jewelers

Szul

Jewelry

Kay

Jewelry Television

Diamond Delight

Ice

True Facet

Netaya

Diamonds International

Palm Beach Jewelry

Jeulia

 

Related Articles

Diamond Cuts Explained

How Much Should You Spend on a Wedding Ring?

The Different Shapes of Diamonds

What is Diamond Clarity and Why Is It Important?

What You Should Look For in a Jewelry Store

What You Should Look For in Diamond Color

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Ice vs Jeulia

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Ice and Jeulia.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2019

Jewelry Store Reviews

3 stars
Ice

ICE Visit Site

Ice was founded in 1999 as the "online destination for premium fashion jewelry". After an extensive rebranding at the end of 2017, the Ice website is streamlined, attractive, and intriguing to shop.

Pay attention to Ice's description: as a retailer of costume jewelry, they don't tend to carry higher-end items. For example, even their highest-priced engagement sets are "diamond and moissanite" - that last one is a synthetic stone with similar color, clarity, and hardness to diamonds but that appraises for much less. But, Ice is very upfront with what their jewelry is made of; there's no trickery involved. You get what's advertised.

If you're looking to save a little cash and you don't mind giving out your email address, you can sign up for Ice's VIP newsletter and get 10% off your first purchase. Just look for a pop-up, or go to the bottom of the site where it says "Connect". We also spotted a discount code at the top of the engagement rings page on the day that we shopped at Ice; we could save 12% and get free shipping on orders over $150 with the provided coupon code. (Note: although it wasn't advertised, there was free shipping on every order regardless of price at the time of our review.)

Within certain categories, Ice has an excellent selection. In bracelets alone, they carry nearly 3,000 unique products. Earrings, necklaces, and rings have a similar range to choose from. However, you won't find watches, precious stones like genuine rubies (although they do have lab-created ones), and several other categories you might find at a traditional jewelry store.

Our search experience was a little strange. When we searched for rubies, the initial results were on point - although, again, the rubies were all synthetic. As we got deeper into the product list, however, we got a number of items that had nothing to do with rubies at all: solitaires, engagement rings, and so on, with not a speck of red stone in sight.

Ice's return policy was lackluster compared with many other jewelry stores': you can only get a full refund on unworn merchandise returned within 10 business days (approximately 2 weeks) from when the item was delivered. Ice will accept returns for exchange or store credit for up to 30 days after delivery, but not for a refund. Your return must include any gift boxes that were used in packaging. You'll be responsible for any shipping costs if your return is for any reason other than a defective product.

Ice's reviews are also mixed. An "A+" grade with the BBB as an accredited retailer is a definite plus, and some customers rave about the high-quality, affordable jewelry from this store. On the other hand, we also found complaints about less-than-responsive customer service representatives, stones falling out of ring settings, and incorrect sizing.

Our overall impression is that Ice is actively trying to create a new name for itself and win customers within the jewelry marketplace - but this store still has a few improvements it can make to be more competitive with other retailers.

Visit Site

1 star
Jeulia

JEULIA Visit Site

When you first visit the Jeulia online store, you will probably be intrigued by the different types and styles of jewelry that they sell. Stackable bracelets, Pandora-style charms, and couple's rings are just a few examples of the attractive pieces offered by this retailer.

You may also be drawn in by Jeulia's promotions. At the time of our review, there were several discount offers at the top of the page (such as $30 off $180+ or $10 off $100+), and shipping is always free on every order.

But, a well-done website with photos of pretty pendants, elegant earrings, and charming charms means little when a company doesn't back what they sell. Here's where Jeulia's problems begin.

First, even though Jeulia used to have offices in California, they now operate from one location - in Hong Kong. Some customers said that their orders took weeks to deliver, and the tracking information provided by the seller was actually invalid.

We also would have liked to be reassured by Jeulia's one-year warranty and 30-day returns policies. But, when we tried to call the toll-free number on the Jeulia site, we weren't able to get a live representative; all of our menu selections took us to a recorded message. Given that you can only return your items if you can get in contact with a company representative - and that you'll be responsible for return shipping costs to Hong Kong if you do want a refund - this policy might not do you any good.

Finally, all of the gemstones on the Jeulia site are manufactured in a laboratory. The company has changed much of its wording on the site; they don't call the stones "diamonds" but now say that they are a "diamond white" color. That's more transparent than before.

Unfortunately, the biggest negative for Jeulia is their rating with the Better Business Bureau: a failing grade of "F". It is rare for a business to have that low of a grade, but Jeulia does. Why? According to the BBB, Jeulia was asked to respond to numerous customer complaints - not receiving purchases, not being able to get a response regarding orders or refunds - as well as to defend their site's advertising of lowest prices and money-back guarantee. Jeulia never responded to the BBB.

As the lowest-ranked jewelry store in our review, Jeulia is more likely to disappoint that delight. We recommend that you consider a jeweler with a much better reputation for your next purchase.

Visit Site

Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

Feds nab suspect hiding out in Florida after $4 million NYC jewelry store heist

A suspect in the brazen heist of a Midtown jewelry store last month has been nabbed in Florida, federal officials said Tuesday. The FBI arrested Pedro Davila, 27, in Pasco County, Fla., on Sunday for ...

Published:  Mon, 16 Sep 2019 23:32:00 GMT



Men's Jewelry on the Rise

But this isn't new to jewelry store owners. "The men's jewelry market has made a big turn in the past few years, especially with a large influence coming from the entertainment industry," says Zahir ...

Published:  Wed, 18 Sep 2019 02:17:00 GMT



St. Helena Jewelry Store Burglary Tied To Chilean Crime Ring: PD

Padis Jewelry Store in St. Helena was the target of an "elaborate and well-calculated burglary." But police say they are closing in on the suspects, with one arrest already made. (Shutterstock) ST ...

Published:  Wed, 18 Sep 2019 01:07:00 GMT



1 arrested in brazen New York City robbery at jewelry store catered to celebrities

MIDTOWN, Manhattan (WABC) -- One of three suspects involved in a brazen robbery at a New York City jewelry store that has several celebrities clients was arrested in Florida. Officials said 27 ...

Published:  Tue, 17 Sep 2019 12:13:00 GMT



POS Software for Jewelry Stores 2019 Global Trends, Market Size, Share, Status, SWOT Analysis and Forecast to 2024

WiseGuyRerports.com Presents "Global POS Software for Jewelry Stores Market 2019 by Company, Regions, Type and Application, Forecast to 2024"New Document to its Studies Database A new report added to ...

Published:  Mon, 16 Sep 2019 03:44:00 GMT



Jewelry store rebrands, moves to larger location in Allentown's West End

Like the rings it customizes, a jewelry store in Allentown's West End had to resized. Timothy Zaveri Fine Jewelry, formerly known as Timothy Richard Fine Jewelers, on Sept. 7 moved from 520 N. 19th St ...

Published:  Thu, 12 Sep 2019 02:31:00 GMT



Kambourian Jewelers closed Carytown store, but reopening on Grove Avenue

Kambourian Jewelers, a family-owned business which has operated stores in the Richmond region for decades, is embarking on its latest transformation. Brothers Joey and Nathan Kambourian, the fifth ...

Published:  Fri, 13 Sep 2019 09:10:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure