Best Reviews TopConsumerReviews.com Best Jewelry Stores Best Reviews
Best Reviews
      August 15, 2020

Home  >  Jewelry Stores  >  Jewelry Television vs Netaya

Best

Jewelry Stores

  1. Helzberg Diamonds
  2. Super Jeweler
  3. Jared
  4. Reeds Jewelers
  5. Szul
  6. Jewelry
  7. Kay Jewelers
  8. Jewelry Television
  9. True Facet
  10. Netaya
  11. Diamonds International
  12. Palm Beach Jewelry
  13. Jeulia

Your Information Is Secure
How to Buy Jewelry Online Newsletter

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!

Latest Reviews

Auto Loans

Babysitters

Christmas Cards

Credit Counseling

DUI Lawyers

Fruit Clubs

Home Brew Beer Supplies

Homeschool Supplies

Music Publishing

Senior Care

 

Individual Reviews

Blue Nile

Helzberg Diamonds

Super Jeweler

Jared

Reeds Jewelers

Szul

Jewelry

Kay

Jewelry Television

True Facet

Netaya

Diamonds International

Palm Beach Jewelry

Jeulia

 

Related Articles

Diamond Cuts Explained

How Much Should You Spend on a Wedding Ring?

The Different Shapes of Diamonds

What is Diamond Clarity and Why Is It Important?

What You Should Look For in a Jewelry Store

What You Should Look For in Diamond Color

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Jewelry Television vs Netaya

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Jewelry Television and Netaya.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2020

Jewelry Store Reviews

3.5 stars
Jewelry Television

JEWELRY TELEVISION

Visit Site

Whether you're looking for costume pieces or a high-quality diamond, you're likely to find it at Jewelry Television. For almost 25 years, JTV has been on the air, selling jewelry to eager customers around the clock. And yes, when you visit their website, you will see a scrolling ticker of their most recently-aired rings, watches, earrings, and more.

User-friendly website

You can also shop JTV's user-friendly website to easily find what you're looking for, even if you didn't see it on their broadcast. Most items will be found in the drop-down under the Jewelry heading at the top of the page. Once you've narrowed down the category you want, use the left-hand options to narrow down your search by price, gemstone, metal type, and much more.

Pleasantly surprised

We were pleasantly surprised by JTV's selection. We expected the site to have nothing but inexpensive imitation gemstones, but we were able to find higher-end options. For example, there were 8 bridal sets with genuine diamonds (.50 ctw to 1.00 ctw); we also found a number of loose diamonds and other genuine stones under the Gemstones heading at the top of the site.

Prices at Jewelry Television are competitive with other stores. Most items ship for free or for a flat fee of $2.99, and each product is clearly marked with the shipping cost. Keep an eye out for extra savings: when we used the JTV site, we got a pop-up offer of a $10 discount on an order of $49+ if we signed up for their email newsletter.

Reasonable return policy

JTV has a reasonable return policy: if you are not completely satisfied, you can return your jewelry in original condition within 30 days of delivery for an exchange or return. At the retailer's discretion, returns may be accepted within 31-90 days after delivery while being subject to a 25% restocking fee. We found several customer reviews that described the return process as easy.

Customers satisfied

Customers have great things to say about the shopping experience and the quality of the jewelry they purchased through JTV. With more than 18,000 reviews, this jewelry store has an average of 4.7 out of 5 stars; this reputation is backed by an "A+" rating as an accredited merchant with the Better Business Bureau.

Jewelry Television, despite the slightly less-than-glamorous name, is a good choice for a variety of jewelry styles and price points. And, their customer service is reputable and responsive, should you have any reason to make a return.

Visit Site
2 stars
Netaya

NETAYA

Visit Site

Since 1999, Netaya has been offering rings, earrings, and bracelets for eager jewelry-shoppers around the world. You'll find their site to be elegant and crisp.

Limited selection

The selection at Netaya isn't as broad as some of the jewelry stores we shopped. For example, if you're looking for jewelry specifically for men, you first have to visit the "Collections" heading to get to the "Mens Shop" - and you'll only find 19 choices there, including a few rings, bracelets, and necklaces. Looking for bridal rings? Netaya carries four.

Frustrating shopping experience

Shopping for certain items was frustrating. When we browsed the diamond stud earring selection, we had to decide if we wanted Value, Classic, or Premium quality, based on the diamonds' color and clarity. But in order to see what earrings were available in those tiers, we could only scroll one-by-one through a pair at a time - instead of the more natural presentation of being able to see many different options at once. It also made it impossible to know how many type of diamond studs were available.

Look around for any extra discounts that might be available; when we shopped this jewelry store, there was a banner at the bottom of the page offering a 25% savings on any order. And, joining the Netaya email list will get you a one-time 20% discount on an order, in case there's no current promotion when you shop the site. Also, shipping is free on every order: premium economy on orders under $250, and second-day air for orders of $250+.

Some positive experiences...

Is Netaya the right place to buy your next piece of jewelry? Some customers would enthusiastically say "yes!" We found some reviews from shoppers who have used this jewelry store over many years and have been completely satisfied with the items they've received - maybe not the "hundreds of thousands of positive reviews" that the site claims to have gotten, but a handful. We also were encouraged by their A+ rating with the BBB.

...but recent reviews are mixed

However, the most recent reviews tell a different story. The majority of those are negative; common complaints are "disappointed with the jewelry", "didn't look anything like the picture", and "not what was advertised". Worse yet, the most-heard criticisms of Netaya relate to their customer service. Many customers experienced rude responses from company representatives - if they could actually get someone to answer the phone. Others said they got an automated voicemail message every time they called, over the course of several days.

Netaya has a 30-day return policy; unfortunately, you'll need to get a Return Authorization Number before you ship your item back (at your cost, incidentally).

This jewelry store's excellent rating with the BBB is worth taking into consideration, but the recent less-than-stellar experiences customers have had with Netaya's customer service department could make for a not-so-sparkly shopping experience. If you find something you like, and it fits your budget, be ready to assert yourself should the delivery or product quality not meet your expectations.

Visit Site

Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

"Makes Me Sick:' West Town Jewelry Store Hit by Looters for Second Time

A West Town jewelry store that was hit by looters during unrest earlier this summer was struck yet again when a chaotic scene unfolded in Chicago early Monday morning. Surveillance video from West ...

Published:  Thu, 13 Aug 2020 16:22:00 GMT



Diamond Guild Closes Legacy Place Store with Extensive Inventory Sale to Offer Appointment-Only Business Amid COVID-19 Pandemic

A jewelry store that has long catered to brides and families in the Dedham area is closing its doors with a massive inventory sale to transition to a business model of personal consultation and online ...

Published:  Thu, 13 Aug 2020 09:40:00 GMT



Zoí« Chicco Looks Back On 20 Years Of Making Jewelry

Jewelry designer Zoí« Chicco celebrates her 20th anniversary by collaborating with 20 female founders on pieces whose proceeds will go to charity.

Published:  Wed, 12 Aug 2020 04:40:00 GMT



WE Silver Jewels Now Offering Over 20K Silver Jewelry Designs on Its Online Wholesale Store

PRNewswire/ -- The Houston, Texas-located wholesale jewelry supplier We Silver Jewels now offers over 20,000 items on its online wholesale store, ...

Published:  Wed, 05 Aug 2020 20:00:00 GMT



Crash sends car into Tampa jewelry store

A crash led to a car slamming into a Tampa jewelry store early Wednesday morning. Florida Highway Patrol said two cars crashed, sending one of them into Midtown Jewelry Store on Dale Mabry Highway.

Published:  Wed, 12 Aug 2020 07:28:00 GMT



Suspect Sought In Galleria Jewelry Store Theft

The Hoover Police Department is seeking a suspect in a theft case that occurred at The Gold Rush at the Galleria August 4. Hoover police said the stolen property consisted of two 10 karat gold ...

Published:  Wed, 12 Aug 2020 10:36:00 GMT



DS Studio Reinvents the Jewelry Store Experience for Mejuri in San Francisco

Buy jewelry for your damn self" is the empowering slogan of San Francisco-based fine jewelry store Mejuri. The boutique store, marketed for professional women, ...

Published:  Wed, 05 Aug 2020 06:02:00 GMT



"Our Customers Don't Feel Safe': Imperial Jewelry In Downtown Chicago Looted Twice

A man in a bulletproof vest with a gun on his hip might look like a police officer, but outside Monday it was actually the owner of the store, just trying to protect his business from looters.

Published:  Tue, 11 Aug 2020 16:04:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure