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      October 16, 2018

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Jewelry Television vs Palm Beach Jewelry

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Jewelry Television and Palm Beach Jewelry.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2018

Jewelry Store Reviews

3.5 stars
Jewelry Television

JEWELRY TELEVISION Visit Site

Whether you're looking for costume pieces or a high-quality diamond, you're likely to find it at Jewelry Television. For almost 25 years, JTV has been on the air, selling jewelry to eager customers around the clock. And yes, when you visit their website, you will see a scrolling ticker of their most recently-aired rings, watches, earrings, and more.

But, you can also shop JTV's user-friendly website to easily find what you're looking for, even if you didn't see it on their broadcast. Most items will be found in the drop-down under the Jewelry heading at the top of the page. Once you've narrowed down the category you want, use the left-hand options to narrow down your search by price, gemstone, metal type, and much more.

We were pleasantly surprised by JTV's selection. We expected the site to have nothing but inexpensive imitation gemstones, but we were able to find higher-end options. For example, there were 8 bridal sets with genuine diamonds (.50 ctw to 1.00 ctw); we also found a number of loose diamonds and other genuine stones under the Gemstones heading at the top of the site.

Prices at Jewelry Television are competitive with other stores. Most items ship for free or for a flat fee of $2.99, and each product is clearly marked with the shipping cost. Keep an eye out for extra savings: when we used the JTV site, we got a pop-up offer of a $10 discount on an order of $49+ if we signed up for their email newsletter.

JTV has a reasonable return policy: if you are not completely satisfied, you can return your jewelry in original condition within 30 days of delivery for an exchange or return. At the retailer's discretion, returns may be accepted within 31-90 days after delivery while being subject to a 25% restocking fee. We found several customer reviews that described the return process as easy.

Customers have great things to say about the shopping experience and the quality of the jewelry they purchased through JTV. Over more than 18,000 reviews, this jewelry store has an average of 4.7 out of 5 stars; this reputation is backed by an "A+" rating as an accredited merchant with the Better Business Bureau.

Jewelry Television, despite the slightly less-than-glamorous name, is a good choice for a variety of jewelry styles and price points. And, their customer service is reputable and responsive, should you have any reason to make a return.

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1.5 stars
Palm Beach Jewelry

PALM BEACH JEWELRY Visit Site

Palm Beach Jewelry has an impressive selection of costume jewelry, also known as "fashion jewelry" - in other words, no precious gemstones like genuine diamonds or emeralds. If you're looking for men's and women's jewelry, such as rings, earrings, bracelets, and so on, you'll find numerous options. You can also find perfume and cologne for a well-rounded gift.

When we visited the site, we got a pop-up offering a savings of 20% if we signed up for the Palm Beach Jewelry email newsletter. We could also opt in for emails from Seta Jewelry - one of the other jewelry stores owned by the same parent company as Palm Beach. And, there was an easy-to-spot promotion for discounts of up to 70% off site-wide and free shipping on orders over $50 with the given coupon code.

We liked the overall range of jewelry and fragrance offered by Palm Beach, and we were encouraged to see that they have a product guarantee covering purchases for 90 days. And, with an A+ rating with the Better Business Bureau, we expected to find happy customers. This wasn't the case.

When we looked at what other buyers had to say, it was almost universally negative. The most common complaints were "bad quality", "unhelpful customer service representatives", and "couldn't get a refund". One review also said that 14K gold earrings were ordered; they broke after 3 months, and when the customer took them to a jeweler, she was told that the earrings were actually only "gold filled".

If you're looking for heirloom-quality items, you won't find it at Palm Beach Jewelry. You also may not find great-quality costume jewelry either, if previous customers' experiences are any indicator. Your best bet is to shop at a jewelry store with a better reputation.

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Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

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