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      December 19, 2018

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  1. Helzberg Diamonds
  2. Super Jeweler
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  5. Szul
  6. Jewelry
  7. Kay Jewelers
  8. Jewelry Television
  9. Diamond Delight
  10. Ice
  11. True Facet
  12. Netaya
  13. Diamonds International
  14. Palm Beach Jewelry
  15. Jeulia

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Super Jeweler vs Jeulia

Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Super Jeweler and Jeulia.

To see ALL of our reviews for the Best Jewelry Stores, please Click Here

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Continue reading below reviews

Best Reviews

2018

Jewelry Store Reviews

4.5 stars
Super Jeweler

SUPER JEWELER Visit Site

When you first visit the Super Jeweler site, you might be overwhelmed by the layout. You'll see flashing boxes, scrolling tickers, and jewelry shown with three different prices (list, Super Jeweler price, special or deal price). Don't click away or you'll miss some of the web's best-priced jewelry.

Super Jeweler is the only retailer we found with free shipping to every continent. Within the US, orders under $479 ship via DHL Smart Mail, up to $5000 goes by USPS Priority, and orders over $5000 get free express next-day delivery. Want extra savings? Keep an eye on the site; when we visited, there was a coupon code advertising a 10% discount on any order.

Super Jeweler's everyday prices are almost always lower than or the same as the most competitive jewelry stores online. And, the online shopping experience is better than most. When you select the category you want, you can easily sort through your options visually, and/or narrow down your results by metal, karats, ring size availability, price, gemstone, clarity, and much more. You'll definitely want to use those sorting options; in rings alone, Super Jeweler has more than 5,800 to choose from!

The only jewelry category where Super Jeweler doesn't keep pace with the competition is in watches and other accessory-type items. Super Jeweler only carries rings, earrings, bracelets, and necklaces.

Shoppers will appreciate Super Jeweler's availability: not only do they have agents available from 7am-7pm (Eastern) Monday through Friday and from 9a-6p on Saturdays, but their online live chat is accessible 24/7 - for those middle-of-the night "I forgot my anniversary is next week" panic attacks, perhaps.

And, customers who are using Super Jeweler for fine jewelry purchases are happy to find out that their items are protected by a Limited Lifetime Guarantee, which covers all products with diamonds and/or gemstones. This guarantee covers any side stone lost during the lifetime of either the purchaser or recipient, and any center gemstone or diamond lost in the first year of ownership. That's a great perk not offered by most jewelry stores.

Super Jeweler also exceeds expectations with their return policy. Their competitors usually accept returns within 30 days of receipt; Super Jeweler allows returns within 60 days of the shipment date as long as the items are in original condition.

How does Super Jeweler perform in actual customer reviews? Not surprisingly, the scrolling ticker-style reviews all showed 5-stars and glowing comments. When we looked at third-party review sites, though, we found a few less-than-perfect reviews. However, Super Jeweler had an average of 4.5 out of 5 stars in nearly 13,000 reviews within the last 12 months. Super Jeweler does get bonus points for having an "A+" rating with the BBB to go along with their other customer feedback.

We found lots of good reasons to shop at Super Jeweler and think you will too.

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1 star
Jeulia

JEULIA Visit Site

When you first visit the Jeulia online store, you will probably be intrigued by the different types and styles of jewelry that they sell. Stackable bracelets, Pandora-style charms, and couple's rings are just a few examples of the attractive pieces offered by this retailer.

You may also be drawn in by Jeulia's promotions. At the time of our review, there were several discount offers at the top of the page (such as $30 off $180+ or $10 off $100+), and shipping is always free on every order.

But, a well-done website with photos of pretty pendants, elegant earrings, and charming charms means little when a company doesn't back what they sell. Here's where Jeulia's problems begin.

First, even though Jeulia used to have offices in California, they now operate from one location - in Hong Kong. Some customers said that their orders took weeks to deliver, and the tracking information provided by the seller was actually invalid.

We also would have liked to be reassured by Jeulia's one-year warranty and 30-day returns policies. But, when we tried to call the toll-free number on the Jeulia site, we weren't able to get a live representative; all of our menu selections took us to a recorded message. Given that you can only return your items if you can get in contact with a company representative - and that you'll be responsible for return shipping costs to Hong Kong if you do want a refund - this policy might not do you any good.

Finally, all of the gemstones on the Jeulia site are manufactured in a laboratory. The company has changed much of its wording on the site; they don't call the stones "diamonds" but now say that they are a "diamond white" color. That's more transparent than before.

Unfortunately, the biggest negative for Jeulia is their rating with the Better Business Bureau: a failing grade of "F". It is rare for a business to have that low of a grade, but Jeulia does. Why? According to the BBB, Jeulia was asked to respond to numerous customer complaints - not receiving purchases, not being able to get a response regarding orders or refunds - as well as to defend their site's advertising of lowest prices and money-back guarantee. Jeulia never responded to the BBB.

As the lowest-ranked jewelry store in our review, Jeulia is more likely to disappoint that delight. We recommend that you consider a jeweler with a much better reputation for your next purchase.

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Continued from above

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!

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