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Super Jeweler vs Jeulia

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SUPER JEWELER

When you first visit the Super Jeweler site, you might be overwhelmed by the layout. You'll see flashing boxes, scrolling tickers, and jewelry shown with three different prices (list, Super Jeweler price, special or deal price). Don't click away or you'll miss some of the web's best-priced jewelry.

Super Jeweler is the only retailer we found with free shipping to every continent. Within the US, orders under $479 ship via DHL Smart Mail, up to $5000 goes by USPS Priority, and orders over $5000 get free express next-day delivery. Want extra savings? Keep an eye on the site; when we visited, there was a coupon code advertising a 10% discount on any order.

Super Jeweler's everyday prices are almost always lower than or the same as the most competitive jewelry stores online. And, the online shopping experience is better than most. When you select the category you want, you can easily sort through your options visually, and/or narrow down your results by metal, karats, ring size availability, price, gemstone, clarity, and much more. You'll definitely want to use those sorting options; in rings alone, Super Jeweler has more than 5,800 to choose from!

The only jewelry category where Super Jeweler doesn't keep pace with the competition is in watches and other accessory-type items. Super Jeweler only carries rings, earrings, bracelets, and necklaces.

Shoppers will appreciate Super Jeweler's availability: not only do they have agents available from 7am-7pm (Eastern) Monday through Friday and from 9a-6p on Saturdays, but their online live chat is accessible 24/7 - for those middle-of-the night "I forgot my anniversary is next week" panic attacks, perhaps.

And, customers who are using Super Jeweler for fine jewelry purchases are happy to find out that their items are protected by a Limited Lifetime Guarantee, which covers all products with diamonds and/or gemstones. This guarantee covers any side stone lost during the lifetime of either the purchaser or recipient, and any center gemstone or diamond lost in the first year of ownership. That's a great perk not offered by most jewelry stores.

Super Jeweler also exceeds expectations with their return policy. Their competitors usually accept returns within 30 days of receipt; Super Jeweler allows returns within 60 days of the shipment date as long as the items are in original condition.

How does Super Jeweler perform in actual customer reviews? Not surprisingly, the scrolling ticker-style reviews all showed 5-stars and glowing comments. When we looked at third-party review sites, though, we found a few less-than-perfect reviews. However, Super Jeweler had an average of 4.5 out of 5 stars in nearly 13,000 reviews within the last 12 months. Super Jeweler does get bonus points for having an "A+" rating with the BBB to go along with their other customer feedback.

We found lots of good reasons to shop at Super Jeweler and think you will too.

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JEULIA

When you first visit the Jeulia online store, you will probably be intrigued by the different types and styles of jewelry that they sell. Stackable bracelets, Pandora-style charms, and couple's rings are just a few examples of the attractive pieces offered by this retailer.

You may also be drawn in by Jeulia's promotions. At the time of our review, there were several discount offers at the top of the page (such as $30 off $180+ or $10 off $100+), and shipping is always free on every order.

But, a well-done website with photos of pretty pendants, elegant earrings, and charming charms means little when a company doesn't back what they sell. Here's where Jeulia's problems begin.

First, even though Jeulia used to have offices in California, they now operate from one location - in Hong Kong. Some customers said that their orders took weeks to deliver, and the tracking information provided by the seller was actually invalid.

We also would have liked to be reassured by Jeulia's one-year warranty and 30-day returns policies. But, when we tried to call the toll-free number on the Jeulia site, we weren't able to get a live representative; all of our menu selections took us to a recorded message. Given that you can only return your items if you can get in contact with a company representative - and that you'll be responsible for return shipping costs to Hong Kong if you do want a refund - this policy might not do you any good.

Finally, all of the gemstones on the Jeulia site are manufactured in a laboratory. The company has changed much of its wording on the site; they don't call the stones "diamonds" but now say that they are a "diamond white" color. That's more transparent than before.

Unfortunately, the biggest negative for Jeulia is their rating with the Better Business Bureau: a failing grade of "F". It is rare for a business to have that low of a grade, but Jeulia does. Why? According to the BBB, Jeulia was asked to respond to numerous customer complaints - not receiving purchases, not being able to get a response regarding orders or refunds - as well as to defend their site's advertising of lowest prices and money-back guarantee. Jeulia never responded to the BBB.

As the lowest-ranked jewelry store in our review, Jeulia is more likely to disappoint that delight. We recommend that you consider a jeweler with a much better reputation for your next purchase.

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Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of Super Jeweler and Jeulia.

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!



What You Should Look For When Buying a Diamond

A lot of people have this question. Buying a diamond is a commitment, so it's understandable that you'd want to educate yourself thoroughly before taking the plunge. Even so, this goes beyond picking the right jewelry store or knowing what kind of setting you'd like. What you should look for when buying a diamond directly relates to the four C's.

What Are the Four C's?

The four C's stands for carat, color, clarity, and cut. These are the main principles on which you should base your diamond purchasing decision. These attributes and their grading scales were developed by the Gemological Institute of America.

  • Carat
    The carat of a diamond is another term for weight. As an example, a 1-carat diamond weighs 200 milligrams. The weight of diamond you select depends on your budget and your preferences. A single large stone will cost more than several small ones. Still, the small ones could be of excellent quality.
  • Color
    The color of a diamond rates its color from white to yellow or brown. The whiter the diamond, the more valuable and the more beautiful. The grading system ranges from D (for white--very rare) to Z (brown). The closer to the letter "D" the color is graded, the more valuable the diamond will be.
  • Clarity
    The clarity of a diamond refers to how flawless it is. Flaws include pits, dips, cracks, scratches, and air bubbles. The grading system here ranges from F to I3. F stands for flawless, the rarest of diamonds. VVS stands for very, very slightly included. VS stands for very slightly included. S stands for slightly included. And finally, I stands for included. A diamond in the VVS-S range will be very attractive to the naked eye.
  • Cut
    The cut of a diamond refers to how it was cut by a jeweler. This is related to its shape, but does not refer directly to it. How a diamond is cut will effect how much light it reflects. The more precisely and symmetrically a diamond is cut, the more light it will reflect and the more shine and sparkle it will have. The highest cut grade is "Ideal".

Other Factors
When determining what you should look for when buying a diamond, of course you need to pay attention to the four C's. Still, you also need to think about the shape of diamond you would want. They come in several styles with Round Brilliant being the most common. Other shapes include Princess, Emerald, and Oval.

Also consider where you're buying the diamond from. Not just any jewelry store will do. They are all unique and it's very easy to get ripped off if you don't know what you're looking for. A jewelry store should be GIA certified and it should have a good reputation with the BBB. Remember to look into these things because diamonds are expensive. Do your due diligence, just as you would with any other major purchase.

 



Jewelry In The News

Two smash-and-grab burglaries hit Folsom, one at jewelry store across from police station

Police say a pair of burglaries Tuesday, one at the Folsom outlet mall and the other at a locally owned jewelry store, may be connected. The Sunglass Hut at Folsom Premium Outlets suffered a smash-and ...

Published:  Wed, 17 Oct 2018 10:53:00 GMT



The Siblings Making Copenhagen's Most Stylish Jewelry and Food

When Sophie Bille Brahe and her younger brother, Frederik, were growing up in Hellerup, a leafy suburb north of Copenhagen, Denmark, their parents had two unorthodox methods of keeping the house quiet ...

Published:  Wed, 17 Oct 2018 10:09:00 GMT



For David Yurman and His Family, the Jewelry Business Was a Way to Keep Creating

Evan Yurman and his wife Ku-Ling are strolling the grounds of the Amagansett estate of Evan's parents, David and Sybil Yurman, when he comes across a sculpture, a sturdy pillar of two interwoven stain...

Published:  Wed, 17 Oct 2018 12:26:00 GMT



Rock & Roll Photographer Mick Rock Selling Guitar Pick Jewelry Art at Upcoming Gallery Show

With anticipation building for this weekend's opening of the Mick Rock Iconic Gallery Show being held at The Jewelry Studio (1107 Old Country Rd, Plainview, NY 11803) - the legendary Rock n' Roll phot...

Published:  Wed, 17 Oct 2018 10:05:00 GMT



Windermere police say housekeeper stole $30K in jewelry

Windermere police detectives arrested a housekeeper who they say stole $30,000 worth of jewelry from the home where she was working, the department said. The homeowners hired Shannon Elizabeth Hutchen...

Published:  Wed, 17 Oct 2018 04:10:00 GMT



Police: Alleged thieves accused of switching expensive earrings with costume jewelry

OKLAHOMA CITY - Oklahoma City police are searching for a pair of alleged thieves accused in a "˜bait-and-switch' scheme. On Oct. 13, officers were called to the Sam's Club along Memorial Rd ...

Published:  Wed, 17 Oct 2018 08:53:00 GMT



Hinsdale police blotter: Jewelry reported stolen in robbery on Stough Street

The following items were taken from area police department reports and releases. An arrest does not constitute a finding of guilt. Itzel D. Santiago, 31, of the 5500 block of South Madison Street, Hin...

Published:  Tue, 16 Oct 2018 15:06:00 GMT



Folsom Jewelry Thieves Caught On Camera

FOLSOM (CBS13) - Two jewelry thieves were caught on surveillance video as they ransacked a business. The owner of Adrian Blanco Jewelry says the thieves got away with multiple watches and other ...

Published:  Tue, 16 Oct 2018 23:50:00 GMT




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