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True Facet vs Palm Beach Jewelry

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TRUE FACET

Considering True Facet for your jewelry purchase? Right from the start, you're going to have an experience unlike any other jewelry store: True Facet is the only merchant in our review that offers pre-owned jewelry (either listed or on consignment), as well as a boutique for brand-new items directly from partner brands. This means that this jewelry store is strictly online; you won't find a showroom or other retail location, as they serve primarily as the broker between you and the individual seller and/or manufacturer.

Does the thought of buying used jewelry make you nervous? True Facet sets your mind at ease with an authenticity promise: the sellers send each item to True Facet, whose experts examine it and any accompanying documentation to make sure it's authentic. If you're not satisfied when you get it, you can return it and get a refund.

Of course, because the pre-owned items are coming from individuals, one customer complaint is that this jewelry store's inventory fluctuates. If you see something you love but take a day or two to think it over, it's possible that it'll be gone when you go back to the site. Naturally, this doesn't apply to the boutique jewelry items that are sold directly from the manufacturer.

When you create a True Facet account or subscribe to their email newsletter, you can get a credit of $50 towards your first purchase of $200+. True Facet also saves you money by offering free FedEx and UPS shipping within the US.

On the downside, this merchant's return policy is very restrictive: you only have 7 business days from the time you received your jewelry, but the good news is that True Facet covers the return shipping costs.

Does True Facet deliver? It depends on who you ask. If you look at their Google ratings on the website, it would seem that the answer is "yes": lots of 5-star reviews with no comments or complaints. But when you read the negative comments there or on the Better Business Bureau listing - where, disappointingly, True Facet has a less-than-inspiring "C+" grade - you'll find customers who received big-ticket items that proved not to be authentic, who had issues with their shipping process, and who had a hard time getting a satisfactory response from the business.

Perhaps True Facet is experiencing growing pains, only being in business for four years. In the world of Jewelry Stores, they're just starting out. And, the idea of being able to get a good price on an expensive piece of jewelry by buying from its previous owner has promise. But, True Facet will need to demonstrate some improvements in their process and in their customer service to improve in our rankings.

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PALM BEACH JEWELRY

Palm Beach Jewelry has an impressive selection of costume jewelry, also known as "fashion jewelry" - in other words, no precious gemstones like genuine diamonds or emeralds. If you're looking for men's and women's jewelry, such as rings, earrings, bracelets, and so on, you'll find numerous options. You can also find perfume and cologne for a well-rounded gift.

When we visited the site, we got a pop-up offering a savings of 20% if we signed up for the Palm Beach Jewelry email newsletter. We could also opt in for emails from Seta Jewelry - one of the other jewelry stores owned by the same parent company as Palm Beach. And, there was an easy-to-spot promotion for discounts of up to 70% off site-wide and free shipping on orders over $50 with the given coupon code.

We liked the overall range of jewelry and fragrance offered by Palm Beach, and we were encouraged to see that they have a product guarantee covering purchases for 90 days. And, with an A+ rating with the Better Business Bureau, we expected to find happy customers. This wasn't the case.

When we looked at what other buyers had to say, it was almost universally negative. The most common complaints were "bad quality", "unhelpful customer service representatives", and "couldn't get a refund". One review also said that 14K gold earrings were ordered; they broke after 3 months, and when the customer took them to a jeweler, she was told that the earrings were actually only "gold filled".

If you're looking for heirloom-quality items, you won't find it at Palm Beach Jewelry. You also may not find great-quality costume jewelry either, if previous customers' experiences are any indicator. Your best bet is to shop at a jewelry store with a better reputation.

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Best Jewelry Stores

To help you find the Best Jewelry Stores, TopConsumerReviews.com provides you with an in-depth comparison of True Facet and Palm Beach Jewelry.

What's the best Jewelry Store? Every year, almost 40 million people shop online for jewelry - and with good reason! Why stand in line for over an hour during a peak season like Valentine's Day or Mother's Day, hoping that there might be something she'd like, when you can shop any time of day (or night) and get the world's best selection while sitting in your living room?

Today's best online jewelry stores make it almost unthinkable to shop at a local store. The lack of overhead with online jewelry means that they can bring you prices as much as 50% lower than what you'd find elsewhere. When you add in free shipping, extended return periods, and the same certifications and guarantees you get from a local jeweler, and it's easy to see why it makes sense to buy jewelry from an online store.

Of course, not every jewelry store is the same. Some specialize in "fashion" or "costume" jewelry; if you're looking for an inexpensive piece just to add some sparkle to a fun evening, or maybe an imitation item that won't break your heart if it gets lost, this type of jewelry might be perfect. Those stores are less likely to sell luxury, high-priced jewelry with precious metals and gemstones, however - so you may need to select a store that specializes in heirloom-quality craftsmanship and materials.

As you begin your search for the ideal online jewelry store, what should you keep in mind? Here are several criteria that can help you make your decision:

  • Selection. What does the store carry? Is it a limited range of rings, necklaces and earrings, or do they have options for men and children too?
  • Prices. How does the jewelry store measure up to the competition? Do they offer free shipping, pop-up discount offers, or any other promotions?
  • Quality. What do customers say about the jewelry they've purchased? Does it last, or have stones fallen out after a few wears? Are items marked as "diamond" authentic, or are they synthetic stones?
  • Return Policy. If you don't like the necklace, ring, or watch after you've received it, can it be returned? Will you have to pay a restocking fee?
  • Reputation. Are customers generally happy with their experience, both with the jewelry they received and with the customer service department if help was needed? Is the company easy to reach if there's a problem? Does the store have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best jewelry stores available today. Whether you're shopping for an engagement ring, a necklace for your significant other, or just a new bit of sparkle to add to your collection, we hope these reviews will help you find the right piece of jewelry at the right price!



What You Should Look For When Buying a Diamond

A lot of people have this question. Buying a diamond is a commitment, so it's understandable that you'd want to educate yourself thoroughly before taking the plunge. Even so, this goes beyond picking the right jewelry store or knowing what kind of setting you'd like. What you should look for when buying a diamond directly relates to the four C's.

What Are the Four C's?

The four C's stands for carat, color, clarity, and cut. These are the main principles on which you should base your diamond purchasing decision. These attributes and their grading scales were developed by the Gemological Institute of America.

  • Carat
    The carat of a diamond is another term for weight. As an example, a 1-carat diamond weighs 200 milligrams. The weight of diamond you select depends on your budget and your preferences. A single large stone will cost more than several small ones. Still, the small ones could be of excellent quality.
  • Color
    The color of a diamond rates its color from white to yellow or brown. The whiter the diamond, the more valuable and the more beautiful. The grading system ranges from D (for white--very rare) to Z (brown). The closer to the letter "D" the color is graded, the more valuable the diamond will be.
  • Clarity
    The clarity of a diamond refers to how flawless it is. Flaws include pits, dips, cracks, scratches, and air bubbles. The grading system here ranges from F to I3. F stands for flawless, the rarest of diamonds. VVS stands for very, very slightly included. VS stands for very slightly included. S stands for slightly included. And finally, I stands for included. A diamond in the VVS-S range will be very attractive to the naked eye.
  • Cut
    The cut of a diamond refers to how it was cut by a jeweler. This is related to its shape, but does not refer directly to it. How a diamond is cut will effect how much light it reflects. The more precisely and symmetrically a diamond is cut, the more light it will reflect and the more shine and sparkle it will have. The highest cut grade is "Ideal".

Other Factors
When determining what you should look for when buying a diamond, of course you need to pay attention to the four C's. Still, you also need to think about the shape of diamond you would want. They come in several styles with Round Brilliant being the most common. Other shapes include Princess, Emerald, and Oval.

Also consider where you're buying the diamond from. Not just any jewelry store will do. They are all unique and it's very easy to get ripped off if you don't know what you're looking for. A jewelry store should be GIA certified and it should have a good reputation with the BBB. Remember to look into these things because diamonds are expensive. Do your due diligence, just as you would with any other major purchase.

 



Jewelry In The News

Jeweler accuses Jocelyn 'Catwoman' Wildenstein of losing $250G worth of jewelry

Amid her bankruptcy proceedings, Jocelyn Wildenstein is being accused of losing $250,000 worth of jewelry. The Blast reports that Wildenstein, a k a Catwoman, and her boyfriend, Lloyd Klein, put a down payment of $62,000 on a five-piece emerald and ...

Published:  Tue, 19 Jun 2018 06:46:00 GMT



Intruders tie up residents before stealing car, jewelry and electronics

CALHOUN COUNTY, MI -- Two residents of a home were tied up by intruders during a home invasion early Tuesday. Calhoun County sheriff's detectives responded to the call at 4:35 a.m. in the 7000 block of Division Drive in Newton Township. There, an 84-year ...

Published:  Tue, 19 Jun 2018 10:17:00 GMT



Traffic stop leads to arrest of suspects accused of stealing $50,000 worth of jewelry

OKLAHOMA CITY - Officials say a traffic stop led officers to a pair of suspects who allegedly stole thousands of dollars worth of jewelry. Officials say it all started on Feb. 22 when officers were called to the BC Clark Jewelers in downtown Oklahoma ...

Published:  Tue, 19 Jun 2018 10:22:00 GMT



Enroll in Jewelry Making Class in ABQ and Santa Fe

Meltdown Studio is a fully-equipped jewelry making school and co-working open studio in Albuquerque, and now Santa Fe, New Mexico. Meltdown Studio offers a wide variety of classes for all levels, private instruction, jewelry-making tools and equipment ...

Published:  Tue, 19 Jun 2018 11:37:00 GMT



Menlo Park High-End Jewelry Store First In World To Accept Cryptocurrency

MENLO PARK (KPIX) - Stephen Silver inside the Rosewood Sand Hill Hotel is known for selling rare, ultra-high end jewelry and watches. These days the Menlo Park jeweler is also standing out for doing business in cryptocurrency. It's the first jewelry ...

Published:  Tue, 19 Jun 2018 00:29:00 GMT



Local stylist and designer team up to create edgy jewelry line

Sophisticated. Edgy. Sexy. Those are just a few words to describe NBW + J. Nicole Jewelry. It's a collection that was designed for the everyday woman! Nicole Busch, Personal Brand & Style Expert, Nicole Blair Wear, tells us: "After a decade of styling ...

Published:  Tue, 19 Jun 2018 09:13:00 GMT



Burglars target homes for jewelry, electronics after owners leave

BATTLE CREEK, MI - Police say burglars have targeted electronics and jewelry in a rash of break-ins on the city's south side. Several homes have been burglarized in the past week, Battle Creek police said Monday, June 18. The crimes have occurred between 5 ...

Published:  Tue, 19 Jun 2018 07:26:00 GMT



Police Report: Middletown Woman Arrested After Stealing $20K Worth Of Jewelry And Loose Change

Rothschild was charged with burglary and larceny and held on a $20,000 bond, police said. Rothschild was charged with burglary and larceny and held on a $20,000 bond, police said. (Southington Police) Ruth Brunorbruno@courant.com Molly Rothschild, 26 ...

Published:  Mon, 18 Jun 2018 14:00:00 GMT



Longtime downtown Clarendon Hills jewelry store getting a facelift

A longtime business in downtown Clarendon Hills is getting a facelift. Russ Zabler, who also is a resident of the village, has owned and operated Zabler Design Jewelers for about 33 years at 26 S. Prospect Ave. He remodeled the interior of his store about ...

Published:  Mon, 18 Jun 2018 12:27:00 GMT



Hawthorne Jewelry, 140 years old, gets special visit from the founder's great-granddaughter

KEARNEY - After 54 years away, Bindy Ugenti drove around Kearney in disbelief. Buildings she remembered are gone or renovated. West 24th Street is commercialized near Second Avenue. Her grandparents' house on West 24th Street has been renovated, too.

Published:  Mon, 18 Jun 2018 09:01:00 GMT




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