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      December 15, 2019

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1 800 Lighting vs 1 Stop Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of 1 800 Lighting and 1 Stop Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

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Best Reviews

2019

Lamp Store Reviews

4.5 stars
1 800 Lighting

1 800 LIGHTING

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For those who like to buy from retailers who have in-person shopping locations as well as an online store, 1-800 Lighting is a great choice. With showrooms in New Jersey and Florida and nearly 100 years in the industry as a Capitol Lighting brand, 1-800 Lighting can meet virtually any lamp or lighting need with more than 60 available brands from which to choose.

At first glance, the website seems to allow customers only to shop according to lamp styles, which include:

  • Table Lamp
  • Floor Lamp
  • Accent Lamp
  • Torchiere Lamp
  • Desk Lamp
  • Reading Lamp
  • Piano Lamp
  • Clip-on Lamp
  • Arc Lamp

However, once you select the style of lamp you want, it is very easy to sort according to style, finish or color, price, brand, height or width, and more. We also like that the results can be sorted according to price, height, and width as well, making it simple to see at a glance which product might be the best fit for a particular tabletop, ceiling height, or specific area of a room. Given that 1-800 Lighting has more than 10,000 lamps from which to choose, being able to quickly narrow down the options is a definite plus.

One of their most customer-friendly policies is the 110% Price Guarantee: 1-800 Lighting will refund you 110% of the difference if you find a lower advertised price on your purchase within 10 days of your order. They also provide free shipping on orders of more than $49 within the lower 48 United States, though customers should expect a surcharge of $65 on larger items. Fortunately, most of the lamps in 1-800 Lighting's collection will not be big enough to require that extra fee.

Although their 30-day return policy is the same as what is offered by most of the top-rated lamp retailers in the industry, 1-800 Lighting stands above the rest with its policy regarding restocking fees. While many manufacturers charge a restocking fee on any returns - even if the business itself does not - this company will cover the cost of that fee if you place a new order of equal or greater value.

1-800 Lighting also makes themselves readily available to answer any questions you may have, via online chat or their toll-free number, 10 hours a day.

Because of their well-established history as a business, excellent price match guarantee and waiving of restocking fees, and wide selection of lamps, we give 1-800 Lighting a high rating. They are another great option for your lamp shopping needs.

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4 stars
1 Stop Lighting

1 STOP LIGHTING

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1 Stop Lighting has several unique features designed to grab your attention as you shop for your next lamp. Their loyalty and referral program will encourage your return business and word-of-mouth, and with 50+ brands representing more than 6,000 lamps in-stock, there is definitely a lamp for every shopper.

And, 1 Stop Lighting will price match "almost everything". Certain exclusions apply, such as lamps sold by big-box stores and items sold by competitors during special event sales, but for most items they will match any price within 14 days of purchase. We did see that on several lamps, their "on special" price was higher than certain competitors' everyday pricing, so customers will want to do some research and take advantage of that price match guarantee when possible.

Shipping on orders over $49 is always free, and many lamps have a one-week (or less!) delivery guarantee; 1 Stop Lighting returns a portion of your order total if your delivery isn't delivered on time. 1 Stop Lighting provides customer service representatives for up to fifteen hours a day via their toll-free number or online chat, unlike most of their competitors who are only available to help during the standard 8-hour business day.

1 Stop Lighting has a 30-day return policy, and customers should note that they are obligated by certain manufacturers to charge a 20% restocking fee for all non-defective returns. That list of manufacturers is quickly found on their website.

We did find a surprising number of customer reviews that expressed dissatisfaction with items received, particularly for items that looked significantly different from what was pictured on the site. Shoppers should be aware that, like many online retailers across many categories, 1 Stop Lighting is a "drop shipper"; in other words, they do not carry inventory themselves but instead they send orders to manufacturers and other third parties who then ship the lamps. If you prefer a lamp store that either carries its own inventory or has a retail location, you might want to consider another retailer in our review. Other reviews described hassles with getting returns accepted, even on items that were shipped in error.

On a positive note, 1 Stop Lighting maintains an A+ rating with the Better Business Bureau, and there are also customer reviews saying that the products were exactly as pictured and at a lower price than any other store online. We would gladly increase our rating with reviews indicating improved customer satisfaction.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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