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      April 3, 2020

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1 800 Lighting vs Bowery Lighting Company

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of 1 800 Lighting and Bowery Lighting Company.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

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Best Reviews

2020

Lamp Store Reviews

4.5 stars
1 800 Lighting

1 800 LIGHTING

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For those who like to buy from retailers who have in-person shopping locations as well as an online store, 1-800 Lighting is a great choice. With showrooms in New Jersey and Florida and nearly 100 years in the industry as a Capitol Lighting brand, 1-800 Lighting can meet virtually any lamp or lighting need with more than 60 available brands from which to choose.

At first glance, the website seems to allow customers only to shop according to lamp styles, which include:

  • Table Lamp
  • Floor Lamp
  • Accent Lamp
  • Torchiere Lamp
  • Desk Lamp
  • Reading Lamp
  • Piano Lamp
  • Clip-on Lamp
  • Arc Lamp

However, once you select the style of lamp you want, it is very easy to sort according to style, finish or color, price, brand, height or width, and more. We also like that the results can be sorted according to price, height, and width as well, making it simple to see at a glance which product might be the best fit for a particular tabletop, ceiling height, or specific area of a room. Given that 1-800 Lighting has more than 10,000 lamps from which to choose, being able to quickly narrow down the options is a definite plus.

One of their most customer-friendly policies is the 110% Price Guarantee: 1-800 Lighting will refund you 110% of the difference if you find a lower advertised price on your purchase within 10 days of your order. They also provide free shipping on orders of more than $49 within the lower 48 United States, though customers should expect a surcharge of $65 on larger items. Fortunately, most of the lamps in 1-800 Lighting's collection will not be big enough to require that extra fee.

Although their 30-day return policy is the same as what is offered by most of the top-rated lamp retailers in the industry, 1-800 Lighting stands above the rest with its policy regarding restocking fees. While many manufacturers charge a restocking fee on any returns - even if the business itself does not - this company will cover the cost of that fee if you place a new order of equal or greater value.

1-800 Lighting also makes themselves readily available to answer any questions you may have, via online chat or their toll-free number, 10 hours a day.

Because of their well-established history as a business, excellent price match guarantee and waiving of restocking fees, and wide selection of lamps, we give 1-800 Lighting a high rating. They are another great option for your lamp shopping needs.

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3.5 stars
Bowery Lighting Company

BOWERY LIGHTING COMPANY

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Bowery Lighting Company has been in business for more than 70 years, with a retail location in New York as well as an easy-to-use website. Customers shopping for lamps will find more than 2,000 different options, from basic reading lights to custom Tiffany accent and floor lamps.

The website is very easy to use. Shoppers can either narrow down the choices by lamp category, such as floor lamps or torchieres, or they can browse through all available lamps. Either route the customer chooses, the results can be sorted by price, number of lights in the lamp, finish, shade width/length, and many other features.

Pricing on the site is very competitive. In addition to a 110% price match guarantee (which must be requested prior to placing an order and will be issued in the form of store credit), many items we researched were priced at or well below their competitors by as much as 20%.

Bowery Lighting Company's returns policy is less customer-friendly than their competitors, however. There is a detailed list of exclusions and procedures that must be followed in order to qualify for a refund; some of those specifics include requirements that items be returned within 20 days of delivery, that orders must be under $2000, and more. Even if items are received damaged, customer service must be notified within five business days. We read reviews from several angry customers who had issues with returning items, both damaged and not.

On the other hand, we were pleased to see that their customer service department is very actively engaged in responding to negative reviews, doing their utmost to make it right when possible and explaining to the customer when a return is not allowed. Although some of the reviews expressed dissatisfaction with how Bowery Lighting handled the interaction, the responses we saw were polite, appropriate, and referred customers back to the company's posted policies when necessary. Other shoppers gave rave reviews to the personalized attention they received from representatives of Bowery Lighting Company; even over the phone, they were able to get guidance to help them choose the right lamp or other lighting product for their needs and to receive detailed updates for any delays in shipping.

Finally, shipping costs are a mixed bag. Orders over $49 ship for free, which includes most of the lamps in Bowery Lighting Company's inventory; but, you'll be looking at a flat rate fee of $15 if your order is less than $49. If you live in Alaska, Canada, Hawaii, or Puerto Rico, you actually have to provide your own shipping method or shipping account number for your order to be delivered.

Because Bowery Lighting Company strives to provide the best possible customer services and makes their representatives readily available via their toll-free number, we recommend that customers considering a lamp purchase give them a call to make sure that items are in stock and ask any additional questions they may have.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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