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      November 24, 2020

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1 Stop Lighting vs Wayfair

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of 1 Stop Lighting and Wayfair.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4 stars
1 Stop Lighting

1 STOP LIGHTING

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1 Stop Lighting has several unique features designed to grab your attention as you shop for your next lamp. Their loyalty and referral program will encourage your return business and word-of-mouth, and with 50+ brands representing more than 6,000 lamps in-stock, there is definitely a lamp for every shopper.

And, 1 Stop Lighting will price match "almost everything". Certain exclusions apply, such as lamps sold by big-box stores and items sold by competitors during special event sales, but for most items they will match any price within 14 days of purchase. We did see that on several lamps, their "on special" price was higher than certain competitors' everyday pricing, so customers will want to do some research and take advantage of that price match guarantee when possible.

Shipping on orders over $49 is always free, and many lamps have a one-week (or less!) delivery guarantee; 1 Stop Lighting returns a portion of your order total if your delivery isn't delivered on time. 1 Stop Lighting provides customer service representatives for up to fifteen hours a day via their toll-free number or online chat, unlike most of their competitors who are only available to help during the standard 8-hour business day.

1 Stop Lighting has a 30-day return policy, and customers should note that they are obligated by certain manufacturers to charge a 20% restocking fee for all non-defective returns. That list of manufacturers is quickly found on their website.

We did find a surprising number of customer reviews that expressed dissatisfaction with items received, particularly for items that looked significantly different from what was pictured on the site. Shoppers should be aware that, like many online retailers across many categories, 1 Stop Lighting is a "drop shipper"; in other words, they do not carry inventory themselves but instead they send orders to manufacturers and other third parties who then ship the lamps. If you prefer a lamp store that either carries its own inventory or has a retail location, you might want to consider another retailer in our review. Other reviews described hassles with getting returns accepted, even on items that were shipped in error.

On a positive note, 1 Stop Lighting maintains an A+ rating with the Better Business Bureau, and there are also customer reviews saying that the products were exactly as pictured and at a lower price than any other store online. We would gladly increase our rating with reviews indicating improved customer satisfaction.

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4 stars
Wayfair

WAYFAIR

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Wayfair has grown to be a household name when it comes to home goods; promising shoppers an inventory of "a zillion things home", you can be assured that whether you're shopping for a new desk lamp for your home office, a floor lamp for a child's bedroom, or a table lamp for the living room, you're likely to find it there. Wayfair has more than 20,000 lamps to choose from, the largest selection of any retailer in our review.

Using Wayfair's website is easy. The main page for lamps allows you to shop by category or by style, and it includes several helpful links under "Ideas & Advice" to give you ideas for your decorating. Once you've chosen a lamp category, Wayfair's products can be further sorted by price, finish, style, and even the color of the shade.

Wayfair offers a number of perks designed to earn your business: free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, free shipping on orders over $49 and a flat fee of $4.99 on all other orders, 3% of your purchase price back in their automatic (and complimentary) rewards program, and a 30-day return policy through their self-service return center.

While we did find some customer complaints, that's unavoidable for any company with such a large customer base. They maintain an A+ rating with the Better Business Bureau, which is indicative of their strong emphasis on customer service.

Wayfair gets high marks because of their incredible selection and low prices.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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