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      June 19, 2019

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Elite Fixtures vs RLA Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Elite Fixtures and RLA Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2019

Lamp Store Reviews

3.5 stars
Elite Fixtures

ELITE FIXTURES Visit Site

Elite Fixtures offers nearly 50 brands of lamps, along with other home items such as light fixtures, furniture, and decor. Each time we visited the site, there was a popup discount offer, which varied from 10% off to $10 off any order. This would definitely be attractive to many customers.

The website makes it easy to search through the more than 4,000 lamps in their inventory. Customers can enter a product name or other keyword into the search box at the top of the page, or they can choose to filter by one of the four categories (table lamps, floor lamps, desk lamps, or torchiere), height, finish, price, and style, among others. Elite Fixtures was one of the only retailers in our review that included "Light Direction" in their filters: 360, ambient, directional, down, and so forth.

Another advantage of buying your next lamp from Elite Fixtures is the lack of restocking fees - some competitors charge as much as 40% when making a return. Elite allows returns within 30 days of delivery, and shipping costs are deducted from the refund.

Shipping is free for orders of $39 and above within the US. We noticed that the return policy on the website was contradictory - in one place indicating free shipping for orders at that level, and a few sentences later saying that there was a flat fee for orders under $100. The customer service representative with whom we spoke answered the phone promptly, thanked us for finding the error, and clarified that the shipping fees for under $100 only applied to Canadian customers. We also noticed that the live chat feature was active and popped up to offer help as we browsed the site, showing that Elite Fixtures is dedicated to being available for their customers.

This dedication is shown in the large number of positive customer reviews we found, describing how someone from Elite Fixtures went the extra mile to track down a discontinued item, made sure that a shipment arrived on time, or helped select the perfect lamp for a customer's need.

The only drawback we could find to ordering from Elite Fixtures was pricing. While many of the lamps they carry are priced the same as their competitors, several that we comparison shopped were priced as much as 30% higher than other retailers. Unlike many of the companies in our review, Elite Fixtures does not have a price match guarantee. On the other hand, some customer reviews indicate that Elite Fixtures was willing to work with individual customers on pricing, so we suggest that shoppers use the toll-free number or live chat to see if it's possible to get a discount on an item priced lower elsewhere.

Visit Site

3 stars
RLA Lighting

RLA LIGHTING Visit Site

Based out of the East Coast, RLA Lighting strives to provide excellent customer service and an easy shopping experience.

Using RLA Lighting's site to find your next lamp may be somewhat time-consuming. Their available products can be narrowed down by lamp type (such as table or torchiere), but once you're on the category page you can only limit the options by finish and type of glass or crystal (if any). It would be more helpful to be able to filter the available products by price, height/width, and so on.

We also found prices at RLA Lighting to be higher than other retailers' on almost every product we selected. Unfortunately, they do not offer a price match guarantee, and there was no pop-up or other discount readily listed on the site to help make their prices more competitive with other sellers. They do offer a "Deal of the Day", featured on the upper left-hand side of the page; customers need to call the toll-free number to find out what the item is and the price.

Shipping costs, on the other hand, are better than some of the lamp retailers in our review: free for all orders over $49. RLA Lighting does not ship to Hawaii, Alaska, or to P.O. boxes. With respect to returns, RLA accepts them within 30 days of purchase but does charge a restocking fee of 25% on most products (Livex, Elk, Cornerstone, Sterling, and Nuvo items are the only exceptions).

One positive aspect of RLA Lighting is that they are the only lamp retailer we reviewed that is not only accredited by the Better Business Bureau with an A+ rating, but also has zero registered customer complaints. We also found a number of positive reviews on other sites that said that shoppers were pleased with the products and the customer service they received.

We recognize that RLA Lighting has an excellent reputation with the BBB and low-cost shipping, and would gladly increase that rating with evidence of lower prices and a more intuitive way of sorting through the lamps that they have available.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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