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      December 16, 2019

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Lamps Plus vs Elite Fixtures

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Lamps Plus and Elite Fixtures.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

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Best Reviews

2019

Lamp Store Reviews

5 stars
Lamps Plus

LAMPS PLUS

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award If you're looking for a new lamp for your home, office, or business, look no further than Lamps Plus. With dozens of retail locations in the western part of the US, and an easy-to-use website, you're sure to find what you're looking for - and at the best possible price.

Lamps Plus has a beautiful, well laid-out website to help you find the lamp you need. On the main product page, you can choose from several categories:

  • Table Lamps
  • Floor Lamps
  • Desk Lamps
  • Lamp Shades
  • Tiffany Lamps
  • Accent Lamps
  • Art Shade Lamps
  • Color Plus Lamps

At the bottom of that same page, you'll find recommendations for top lamp brands as well as some quick shopping tips to guide your purchase. Within each category of lamps, you can further sort by style, color and finish, price, height, and so on. And, if you prefer a truly personal touch, you can call one of the Lamps Plus trained American Lighting Association experts who can offer advice and suggestions.

Pricing at Lamps Plus is, hands-down, the best in the industry. Not only are their regular prices very competitive with other retailers, but they also offer the best price match guarantee we found: If you find a lower price within 60 days of your purchase, Lamps Plus will match the lower price and refund you an additional 20% of the price difference.

Shipping is also a bargain at Lamps Plus: Free Shipping on most orders, and a flat-rate fee of $5 for orders of $49 and under.

Furthermore, we were blown away by the Lamps Plus return policy: products may be returned within 60 days of purchase, double the length of time offered by most of their competitors, and with zero restocking fees. Items purchased online can be returned to their return center or to a retail location.

We were similarly impressed by Lamps Plus "Disclosure on Transparency in Supply Chains". No other store in our review had a clearly-stated policy to try and eliminate ethical issues such as child labor, human trafficking, and health/safety issues - not only in their locations but with their suppliers as well. We appreciate their commitment to ensuring a healthy workplace for their US-based employees in addition to throughout their supply chain.

If all that weren't enough, Lamps Plus has an outstanding 9.1/10 average in more than 8,000 customer reviews. Time and time again, customers rave about prompt shipping, excellent customer service, products that meet or exceed expectations, and prices that can't be beat.

For all these reasons, we gladly give Lamps Plus our highest rating among online retailers of lamps.

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3.5 stars
Elite Fixtures

ELITE FIXTURES

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Elite Fixtures offers nearly 50 brands of lamps, along with other home items such as light fixtures, furniture, and decor. Each time we visited the site, there was a popup discount offer, which varied from 10% off to $10 off any order. This would definitely be attractive to many customers.

The website makes it easy to search through the more than 4,000 lamps in their inventory. Customers can enter a product name or other keyword into the search box at the top of the page, or they can choose to filter by one of the four categories (table lamps, floor lamps, desk lamps, or torchiere), height, finish, price, and style, among others. Elite Fixtures was one of the only retailers in our review that included "Light Direction" in their filters: 360, ambient, directional, down, and so forth.

Another advantage of buying your next lamp from Elite Fixtures is the lack of restocking fees - some competitors charge as much as 40% when making a return. Elite allows returns within 30 days of delivery, and shipping costs are deducted from the refund.

Shipping is free for orders of $39 and above within the US. We noticed that the return policy on the website was contradictory - in one place indicating free shipping for orders at that level, and a few sentences later saying that there was a flat fee for orders under $100. The customer service representative with whom we spoke answered the phone promptly, thanked us for finding the error, and clarified that the shipping fees for under $100 only applied to Canadian customers. We also noticed that the live chat feature was active and popped up to offer help as we browsed the site, showing that Elite Fixtures is dedicated to being available for their customers.

This dedication is shown in the large number of positive customer reviews we found, describing how someone from Elite Fixtures went the extra mile to track down a discontinued item, made sure that a shipment arrived on time, or helped select the perfect lamp for a customer's need.

The only drawback we could find to ordering from Elite Fixtures was pricing. While many of the lamps they carry are priced the same as their competitors, several that we comparison shopped were priced as much as 30% higher than other retailers. Unlike many of the companies in our review, Elite Fixtures does not have a price match guarantee. On the other hand, some customer reviews indicate that Elite Fixtures was willing to work with individual customers on pricing, so we suggest that shoppers use the toll-free number or live chat to see if it's possible to get a discount on an item priced lower elsewhere.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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