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Louie Lighting vs 1 Stop Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Louie Lighting and 1 Stop Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4 stars
Louie Lighting

LOUIE LIGHTING

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If you're looking for detail and innovation in your next lamp purchase, you'll want to check out Louie Lighting. Owner and Lighting Designer Arie Louie founded the store in 1993, which carries table and floor lamps from two dozen different manufacturers, including brands such as Artemide, Dimond, and Kenroy Home.

Although the online selection is already impressive, with over 1000 lamps from which to choose, you should contact the store directly if you are searching for a specific product or manufacturer. Because their selection is so broad, Louie Lighting doesn't display all of their available products on the website; we were impressed that they even offer to check their inventory or reach out to a manufacturer directly to try and fulfil their customers' wishes.

Customer service is easily available on weekdays during normal business hours (Arizona time zone) via email, live chat, and a toll-free number. The customer service representative with whom we spoke was very friendly and helpful.

Shipping is free on orders over $50 within the continental United States, which is relatively standard among online lamp retailers.

One benefit offered by Louie Lighting is the lack of a restocking fee on most returns on products selling for less than $2000. Some products do have a restocking fee that the manufacturer itself requires; those lamps will have this clearly explained in the product description.

Overall, Louie Lighting hopes that customers are delighted with their lamp purchase; but, if not, the return process is hassle-free, with a 30-day return period and 100% refund, minus the cost of shipping.

Louie Lighting maintains an A+ rating with the Better Business Bureau, backed by numerous compliments on their website from happy customers. We think that you will similarly enjoy the experience shopping for your next lamp at Louie Lighting!

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4 stars
1 Stop Lighting

1 STOP LIGHTING

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1 Stop Lighting has several unique features designed to grab your attention as you shop for your next lamp. Their loyalty and referral program will encourage your return business and word-of-mouth, and with 50+ brands representing more than 6,000 lamps in-stock, there is definitely a lamp for every shopper.

And, 1 Stop Lighting will price match "almost everything". Certain exclusions apply, such as lamps sold by big-box stores and items sold by competitors during special event sales, but for most items they will match any price within 14 days of purchase. We did see that on several lamps, their "on special" price was higher than certain competitors' everyday pricing, so customers will want to do some research and take advantage of that price match guarantee when possible.

Shipping on orders over $49 is always free, and many lamps have a one-week (or less!) delivery guarantee; 1 Stop Lighting returns a portion of your order total if your delivery isn't delivered on time. 1 Stop Lighting provides customer service representatives for up to fifteen hours a day via their toll-free number or online chat, unlike most of their competitors who are only available to help during the standard 8-hour business day.

1 Stop Lighting has a 30-day return policy, and customers should note that they are obligated by certain manufacturers to charge a 20% restocking fee for all non-defective returns. That list of manufacturers is quickly found on their website.

We did find a surprising number of customer reviews that expressed dissatisfaction with items received, particularly for items that looked significantly different from what was pictured on the site. Shoppers should be aware that, like many online retailers across many categories, 1 Stop Lighting is a "drop shipper"; in other words, they do not carry inventory themselves but instead they send orders to manufacturers and other third parties who then ship the lamps. If you prefer a lamp store that either carries its own inventory or has a retail location, you might want to consider another retailer in our review. Other reviews described hassles with getting returns accepted, even on items that were shipped in error.

On a positive note, 1 Stop Lighting maintains an A+ rating with the Better Business Bureau, and there are also customer reviews saying that the products were exactly as pictured and at a lower price than any other store online. We would gladly increase our rating with reviews indicating improved customer satisfaction.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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