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      October 18, 2019

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Louie Lighting vs RLA Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Louie Lighting and RLA Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2019

Lamp Store Reviews

4 stars
Louie Lighting

LOUIE LIGHTING Visit Site

If you're looking for detail and innovation in your next lamp purchase, you'll want to check out Louie Lighting. Owner and Lighting Designer Arie Louie founded the store in 1993, which carries table and floor lamps from two dozen different manufacturers, including brands such as Artemide, Dimond, and Kenroy Home.

Although the online selection is already impressive, with over 1000 lamps from which to choose, you should contact the store directly if you are searching for a specific product or manufacturer. Because their selection is so broad, Louie Lighting doesn't display all of their available products on the website; we were impressed that they even offer to check their inventory or reach out to a manufacturer directly to try and fulfil their customers' wishes.

Customer service is easily available on weekdays during normal business hours (Arizona time zone) via email, live chat, and a toll-free number. The customer service representative with whom we spoke was very friendly and helpful.

Shipping is free on orders over $50 within the continental United States, which is relatively standard among online lamp retailers.

One benefit offered by Louie Lighting is the lack of a restocking fee on most returns on products selling for less than $2000. Some products do have a restocking fee that the manufacturer itself requires; those lamps will have this clearly explained in the product description.

Overall, Louie Lighting hopes that customers are delighted with their lamp purchase; but, if not, the return process is hassle-free, with a 30-day return period and 100% refund, minus the cost of shipping.

Louie Lighting maintains an A+ rating with the Better Business Bureau, backed by numerous compliments on their website from happy customers. We think that you will similarly enjoy the experience shopping for your next lamp at Louie Lighting!

Visit Site

3 stars
RLA Lighting

RLA LIGHTING Visit Site

Based out of the East Coast, RLA Lighting strives to provide excellent customer service and an easy shopping experience.

Using RLA Lighting's site to find your next lamp may be somewhat time-consuming. Their available products can be narrowed down by lamp type (such as table or torchiere), but once you're on the category page you can only limit the options by finish and type of glass or crystal (if any). It would be more helpful to be able to filter the available products by price, height/width, and so on.

We also found prices at RLA Lighting to be higher than other retailers' on almost every product we selected. Unfortunately, they do not offer a price match guarantee, and there was no pop-up or other discount readily listed on the site to help make their prices more competitive with other sellers. They do offer a "Deal of the Day", featured on the upper left-hand side of the page; customers need to call the toll-free number to find out what the item is and the price.

Shipping costs, on the other hand, are better than some of the lamp retailers in our review: free for all orders over $49. RLA Lighting does not ship to Hawaii, Alaska, or to P.O. boxes. With respect to returns, RLA accepts them within 30 days of purchase but does charge a restocking fee of 25% on most products (Livex, Elk, Cornerstone, Sterling, and Nuvo items are the only exceptions).

One positive aspect of RLA Lighting is that they are the only lamp retailer we reviewed that is not only accredited by the Better Business Bureau with an A+ rating, but also has zero registered customer complaints. We also found a number of positive reviews on other sites that said that shoppers were pleased with the products and the customer service they received.

We recognize that RLA Lighting has an excellent reputation with the BBB and low-cost shipping, and would gladly increase that rating with evidence of lower prices and a more intuitive way of sorting through the lamps that they have available.

Visit Site

Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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