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      November 24, 2020

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Lumens vs 1 Stop Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Lumens and 1 Stop Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4.5 stars
Lumens

LUMENS

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Since 2006, Lumens has offered customers an impressive selection of lamps: more than 100 brands from which to choose, all within their theme of "open-minded modern". From Imagio Glass CandleLights by Philips for $56 to the unique horse-shaped floor lamp listed for over $8,000, Lumens has a lamp to meet every lighting need and budget.

You will also find that Lumens has an ample selection of light fixtures, furniture, and home accessories, and a gift registry is available if you're working on a housewarming, wedding, or another gift-giving occasion.

Whether you're looking for a simple desk lamp for your college student or a one-of-a-kind Art Deco piece that will have visitors to your office talking, you'll benefit from Lumens' low-price guarantee: within 30 days of purchase, they will match competitor prices. Also, at the time of our review, shoppers could take advantage of a 20% discount featured for all LED lamps in stock and also receive a free gift.

Lumens provides free shipping on orders of $50+ within the continental United States, and flat fees of $4.95 and $10 (for orders under $25 and between $25 and $50, respectively), which is very competitive among online retailers of lamps.

Another big edge that Lumens has over its competitors is the lack of restocking fees when customers make a return; some retailers charge fees of as much as 35% for returns, while Lumens promotes its "easy returns", accepting unused products within 30 days of purchase. Customers are required to cover the cost of the return shipping, however; Lumens provides a prepaid UPS shipping label, and the shipping fees are deducted from the amount of the return.

Lumens has an excellent track record with respect to customer satisfaction, with an average rating of 4.5/5 out of more than 1500 reviews. They pay particular attention to being available to their customers: if you have a question or need guidance with a purchase, you can reach them via email, live chat, or a toll-free number from 6am-6pm Pacific on weekdays and from 7am-5pm on Saturdays.

Lumens earns high marks because of their strong emphasis on providing quality customer service, remarkable selection, and excellent shopper reviews.

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4 stars
1 Stop Lighting

1 STOP LIGHTING

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1 Stop Lighting has several unique features designed to grab your attention as you shop for your next lamp. Their loyalty and referral program will encourage your return business and word-of-mouth, and with 50+ brands representing more than 6,000 lamps in-stock, there is definitely a lamp for every shopper.

And, 1 Stop Lighting will price match "almost everything". Certain exclusions apply, such as lamps sold by big-box stores and items sold by competitors during special event sales, but for most items they will match any price within 14 days of purchase. We did see that on several lamps, their "on special" price was higher than certain competitors' everyday pricing, so customers will want to do some research and take advantage of that price match guarantee when possible.

Shipping on orders over $49 is always free, and many lamps have a one-week (or less!) delivery guarantee; 1 Stop Lighting returns a portion of your order total if your delivery isn't delivered on time. 1 Stop Lighting provides customer service representatives for up to fifteen hours a day via their toll-free number or online chat, unlike most of their competitors who are only available to help during the standard 8-hour business day.

1 Stop Lighting has a 30-day return policy, and customers should note that they are obligated by certain manufacturers to charge a 20% restocking fee for all non-defective returns. That list of manufacturers is quickly found on their website.

We did find a surprising number of customer reviews that expressed dissatisfaction with items received, particularly for items that looked significantly different from what was pictured on the site. Shoppers should be aware that, like many online retailers across many categories, 1 Stop Lighting is a "drop shipper"; in other words, they do not carry inventory themselves but instead they send orders to manufacturers and other third parties who then ship the lamps. If you prefer a lamp store that either carries its own inventory or has a retail location, you might want to consider another retailer in our review. Other reviews described hassles with getting returns accepted, even on items that were shipped in error.

On a positive note, 1 Stop Lighting maintains an A+ rating with the Better Business Bureau, and there are also customer reviews saying that the products were exactly as pictured and at a lower price than any other store online. We would gladly increase our rating with reviews indicating improved customer satisfaction.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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