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      November 24, 2020

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  2. 1 800 Lighting
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Lumens vs Louie Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Lumens and Louie Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4.5 stars
Lumens

LUMENS

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Since 2006, Lumens has offered customers an impressive selection of lamps: more than 100 brands from which to choose, all within their theme of "open-minded modern". From Imagio Glass CandleLights by Philips for $56 to the unique horse-shaped floor lamp listed for over $8,000, Lumens has a lamp to meet every lighting need and budget.

You will also find that Lumens has an ample selection of light fixtures, furniture, and home accessories, and a gift registry is available if you're working on a housewarming, wedding, or another gift-giving occasion.

Whether you're looking for a simple desk lamp for your college student or a one-of-a-kind Art Deco piece that will have visitors to your office talking, you'll benefit from Lumens' low-price guarantee: within 30 days of purchase, they will match competitor prices. Also, at the time of our review, shoppers could take advantage of a 20% discount featured for all LED lamps in stock and also receive a free gift.

Lumens provides free shipping on orders of $50+ within the continental United States, and flat fees of $4.95 and $10 (for orders under $25 and between $25 and $50, respectively), which is very competitive among online retailers of lamps.

Another big edge that Lumens has over its competitors is the lack of restocking fees when customers make a return; some retailers charge fees of as much as 35% for returns, while Lumens promotes its "easy returns", accepting unused products within 30 days of purchase. Customers are required to cover the cost of the return shipping, however; Lumens provides a prepaid UPS shipping label, and the shipping fees are deducted from the amount of the return.

Lumens has an excellent track record with respect to customer satisfaction, with an average rating of 4.5/5 out of more than 1500 reviews. They pay particular attention to being available to their customers: if you have a question or need guidance with a purchase, you can reach them via email, live chat, or a toll-free number from 6am-6pm Pacific on weekdays and from 7am-5pm on Saturdays.

Lumens earns high marks because of their strong emphasis on providing quality customer service, remarkable selection, and excellent shopper reviews.

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4 stars
Louie Lighting

LOUIE LIGHTING

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If you're looking for detail and innovation in your next lamp purchase, you'll want to check out Louie Lighting. Owner and Lighting Designer Arie Louie founded the store in 1993, which carries table and floor lamps from two dozen different manufacturers, including brands such as Artemide, Dimond, and Kenroy Home.

Although the online selection is already impressive, with over 1000 lamps from which to choose, you should contact the store directly if you are searching for a specific product or manufacturer. Because their selection is so broad, Louie Lighting doesn't display all of their available products on the website; we were impressed that they even offer to check their inventory or reach out to a manufacturer directly to try and fulfil their customers' wishes.

Customer service is easily available on weekdays during normal business hours (Arizona time zone) via email, live chat, and a toll-free number. The customer service representative with whom we spoke was very friendly and helpful.

Shipping is free on orders over $50 within the continental United States, which is relatively standard among online lamp retailers.

One benefit offered by Louie Lighting is the lack of a restocking fee on most returns on products selling for less than $2000. Some products do have a restocking fee that the manufacturer itself requires; those lamps will have this clearly explained in the product description.

Overall, Louie Lighting hopes that customers are delighted with their lamp purchase; but, if not, the return process is hassle-free, with a 30-day return period and 100% refund, minus the cost of shipping.

Louie Lighting maintains an A+ rating with the Better Business Bureau, backed by numerous compliments on their website from happy customers. We think that you will similarly enjoy the experience shopping for your next lamp at Louie Lighting!

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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