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      March 29, 2020

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Wayfair vs Elite Fixtures

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and Elite Fixtures.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4 stars
Wayfair

WAYFAIR

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Wayfair has grown to be a household name when it comes to home goods; promising shoppers an inventory of "a zillion things home", you can be assured that whether you're shopping for a new desk lamp for your home office, a floor lamp for a child's bedroom, or a table lamp for the living room, you're likely to find it there. Wayfair has more than 20,000 lamps to choose from, the largest selection of any retailer in our review.

Using Wayfair's website is easy. The main page for lamps allows you to shop by category or by style, and it includes several helpful links under "Ideas & Advice" to give you ideas for your decorating. Once you've chosen a lamp category, Wayfair's products can be further sorted by price, finish, style, and even the color of the shade.

Wayfair offers a number of perks designed to earn your business: free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, free shipping on orders over $49 and a flat fee of $4.99 on all other orders, 3% of your purchase price back in their automatic (and complimentary) rewards program, and a 30-day return policy through their self-service return center.

While we did find some customer complaints, that's unavoidable for any company with such a large customer base. They maintain an A+ rating with the Better Business Bureau, which is indicative of their strong emphasis on customer service.

Wayfair gets high marks because of their incredible selection and low prices.

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3.5 stars
Elite Fixtures

ELITE FIXTURES

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Elite Fixtures offers nearly 50 brands of lamps, along with other home items such as light fixtures, furniture, and decor. Each time we visited the site, there was a popup discount offer, which varied from 10% off to $10 off any order. This would definitely be attractive to many customers.

The website makes it easy to search through the more than 4,000 lamps in their inventory. Customers can enter a product name or other keyword into the search box at the top of the page, or they can choose to filter by one of the four categories (table lamps, floor lamps, desk lamps, or torchiere), height, finish, price, and style, among others. Elite Fixtures was one of the only retailers in our review that included "Light Direction" in their filters: 360, ambient, directional, down, and so forth.

Another advantage of buying your next lamp from Elite Fixtures is the lack of restocking fees - some competitors charge as much as 40% when making a return. Elite allows returns within 30 days of delivery, and shipping costs are deducted from the refund.

Shipping is free for orders of $39 and above within the US. We noticed that the return policy on the website was contradictory - in one place indicating free shipping for orders at that level, and a few sentences later saying that there was a flat fee for orders under $100. The customer service representative with whom we spoke answered the phone promptly, thanked us for finding the error, and clarified that the shipping fees for under $100 only applied to Canadian customers. We also noticed that the live chat feature was active and popped up to offer help as we browsed the site, showing that Elite Fixtures is dedicated to being available for their customers.

This dedication is shown in the large number of positive customer reviews we found, describing how someone from Elite Fixtures went the extra mile to track down a discontinued item, made sure that a shipment arrived on time, or helped select the perfect lamp for a customer's need.

The only drawback we could find to ordering from Elite Fixtures was pricing. While many of the lamps they carry are priced the same as their competitors, several that we comparison shopped were priced as much as 30% higher than other retailers. Unlike many of the companies in our review, Elite Fixtures does not have a price match guarantee. On the other hand, some customer reviews indicate that Elite Fixtures was willing to work with individual customers on pricing, so we suggest that shoppers use the toll-free number or live chat to see if it's possible to get a discount on an item priced lower elsewhere.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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