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      March 31, 2020

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Wayfair vs RLA Lighting

To help you find the Best Lamp Stores, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and RLA Lighting.

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Lamps not only bring greater illumination to an office, living room, or bedroom, but they can also be a unique piece in your modern-day decor. From small desk lamps ideal for college students to ornate floor lamps used to make a bold statement, thereís a wide variety to choose from when looking for that additional lighting in a room.

However, if youíre looking for something specific, stores specializing in lamps are not often found. Customers are usually limited to the lackluster options found at their local hardware store or big-box retailer. Fortunately, with just a click of a mouse, shoppers can find thousands of lamps online - from functional to fancy to fabulous.

Continue reading below reviews

Best Reviews

2020

Lamp Store Reviews

4 stars
Wayfair

WAYFAIR

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Wayfair has grown to be a household name when it comes to home goods; promising shoppers an inventory of "a zillion things home", you can be assured that whether you're shopping for a new desk lamp for your home office, a floor lamp for a child's bedroom, or a table lamp for the living room, you're likely to find it there. Wayfair has more than 20,000 lamps to choose from, the largest selection of any retailer in our review.

Using Wayfair's website is easy. The main page for lamps allows you to shop by category or by style, and it includes several helpful links under "Ideas & Advice" to give you ideas for your decorating. Once you've chosen a lamp category, Wayfair's products can be further sorted by price, finish, style, and even the color of the shade.

Wayfair offers a number of perks designed to earn your business: free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, free shipping on orders over $49 and a flat fee of $4.99 on all other orders, 3% of your purchase price back in their automatic (and complimentary) rewards program, and a 30-day return policy through their self-service return center.

While we did find some customer complaints, that's unavoidable for any company with such a large customer base. They maintain an A+ rating with the Better Business Bureau, which is indicative of their strong emphasis on customer service.

Wayfair gets high marks because of their incredible selection and low prices.

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3 stars
RLA Lighting

RLA LIGHTING

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Based out of the East Coast, RLA Lighting strives to provide excellent customer service and an easy shopping experience.

Using RLA Lighting's site to find your next lamp may be somewhat time-consuming. Their available products can be narrowed down by lamp type (such as table or torchiere), but once you're on the category page you can only limit the options by finish and type of glass or crystal (if any). It would be more helpful to be able to filter the available products by price, height/width, and so on.

We also found prices at RLA Lighting to be higher than other retailers' on almost every product we selected. Unfortunately, they do not offer a price match guarantee, and there was no pop-up or other discount readily listed on the site to help make their prices more competitive with other sellers. They do offer a "Deal of the Day", featured on the upper left-hand side of the page; customers need to call the toll-free number to find out what the item is and the price.

Shipping costs, on the other hand, are better than some of the lamp retailers in our review: free for all orders over $49. RLA Lighting does not ship to Hawaii, Alaska, or to P.O. boxes. With respect to returns, RLA accepts them within 30 days of purchase but does charge a restocking fee of 25% on most products (Livex, Elk, Cornerstone, Sterling, and Nuvo items are the only exceptions).

One positive aspect of RLA Lighting is that they are the only lamp retailer we reviewed that is not only accredited by the Better Business Bureau with an A+ rating, but also has zero registered customer complaints. We also found a number of positive reviews on other sites that said that shoppers were pleased with the products and the customer service they received.

We recognize that RLA Lighting has an excellent reputation with the BBB and low-cost shipping, and would gladly increase that rating with evidence of lower prices and a more intuitive way of sorting through the lamps that they have available.

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Continued from above

Online retailers of lamps often have prices that easily meet or beat what can be found in local brick-and-mortar stores, because they donít have the same overhead costs of most retail stores. Finding your next lamp online can save you time and money while bringing you the exact product you want, instead of settling for whatever may be available nearby.

What should you look for when buying lamps online? As you consider the various retailers on the market, keep the following in mind:

  • Selection. Does the store give you many different styles, brands, and price points to choose from?
  • Pricing. Is the retailer competitive with other stores? What is the typical cost of shipping?
  • Return Policy. If you need to return your lamp for some reason, will you be able to do so? Does the store charge a restocking fee?
  • Customer Service. How easily can you connect with a representative if you have questions before or after your order? Does the retailer have a good reputation for customer service with previous customers?

TopConsumerReviews.com has reviewed and ranked the best Lamp Stores available today. We hope these reviews help you find that perfect lamp to illuminate your space and match your personal style!

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