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      April 4, 2020

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e Faucets vs Lamps Clinic

To help you find the Best Light Fixtures, TopConsumerReviews.com provides you with an in-depth comparison of e Faucets and Lamps Clinic.

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Buy Your Next Light Fixture at Lumens Today! Light fixtures are often considered the jewelry of the home and can make or break the overall aesthetic. Why choose the same old typical light fixture when you can choose something unique, that you really love?

Lighting specialty stores are generally far and few between in most towns. Many shoppers are limited to the small and often unimpressive lighting selections found at the big box hardware stores. What customers donít know is that thousands of unique and beautiful lighting fixtures are available with only a few clicks of the mouse.

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Best Reviews

2020

Light Fixture Store Reviews

2.5 stars
e Faucets

E FAUCETS

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Even with a name like eFaucets (that might make you think of bathroom and kitchen sinks!), you'll find a surprising number of light fixtures and other lighting products for sale at this online retailer. From chandeliers to wall sconces and more, there are more than 40,000 items to choose from in a variety of styles, colors, and price points.

The website makes it simple to find the light fixture you need. If you already have an idea of what you're looking for, you can enter it into the traditional search box at the top of the page. Otherwise, you can choose a category of lighting, such as Outdoor Lighting, Pendant Lighting, Flush Mount Lights, and so forth; results can then be narrowed down according to brand, color, finish, price range, length, and more.

We found prices at eFaucets to be extremely competitive with other retailers. For instance, on a basic two-light bathroom sconce by Moen, eFaucets' price was $107.01, which matched several other retailers' listed price and beat several others.

eFaucets also has a price match guarantee, but shoppers may not realize that it only applies if requested prior to making a purchase. If you find the item priced lower at a competitor's website, you have to contact eFaucets' customer service department to request a price match and then you have to wait until you get their response. If you need a light fixture right away for a home improvement project or for a job, you may not have the time to wait for that price match to come through. Also, even though eFaucets claims to have a "Low Price Guarantee!", their disclaimer says that they don't actually guarantee that they have "the 'lowest price' online or offline", leaving us confused.

Customers complained about numerous issues with making returns to eFaucets. They do allow returns on items within 30 days of delivery, but customers should plan on paying restocking fees - starting at 15% and going up from there - which depend on the brand of the item being returned. When following those policies, shoppers have still had a hard time returning products, even when the fault appears to be from eFaucets shipping the wrong items.

Although the site says that they offer some of the "lowest shipping prices" on the market, we found that requiring orders to be at least $99 to get free shipping was not competitive with other retailers; many of eFaucet's competitors offer free shipping for much smaller orders. The site also does not provide a shipping quote for those smaller orders. Also, many customers experienced frustration with orders that were charged to their credit cards even though the items were actually out of stock, and that were frequently shipped late (by weeks or even months).

On the other hand, eFaucets does offer promotions and discounts that can make it more affordable to buy light fixtures; although described as a "two-day only sale", each time we visited eFaucets over several weeks, we found an offer for free shipping and a 5% discount on most orders.

Due to the numerous problems we found with eFaucet's policies and customer satisfaction, we give them 2.5 stars. Shoppers looking for a top-notch buying experience may want to look for light fixtures at one of the more highly-rated retailers in our review.

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2.5 stars
Lamps Clinic

LAMPS CLINIC

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If you are looking for a one-of-a-kind, custom lighting product, Lamps Clinic may be the retailer for you. In business since 1993, Lamps Clinic operates out of its showroom location in San Marino, CA. Their claim to fame is the ability to create unique lighting for virtually any occasion; one special creation was a table lamp fashioned from a wedding champagne bottle.

Their overall product selection is sparse; they currently carry only 20 brands of lighting, and familiar manufacturers are not included in their inventory. If you are searching for a particular item, make sure to put your search string in quotation marks; we found that on a search of ceiling fan (without quotes), the first three-to-four pages didn't return a single ceiling fan even though Lamps Clinic did have them available.

Shipping costs may also be high: there are no posted shipping cost policies posted on the site, and while many mid-range items are listed as having free shipping, we found that the cost of ground shipping for a $15.99 light bulb was a staggering $15!

Lamps Clinic has a somewhat limited return period of 14 days, and they may charge a restocking fee of 10-20% on any merchandise returned. Be aware that if you are trying to contact Lamps Clinic's customer service, their toll-free number appears to be routed to an automated/computerized answering service that then routes you to the store itself.

While we are intrigued by Lamps Clinic's custom products, its overall lack of selection and potentially high shipping costs earn it a 2.5 star rating overall.

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Continued from above

Literally thousands of light fixtures are available from hundreds of companies and unfortunately most of us will only see a tiny fraction. However, shopping online greatly opens the doors to the world of light fixture options. Online companies are able to provide a significantly larger selection in the thousands from a huge selection of manufacturers.

Prices of light fixtures are often more competitive than those found local as these online companies have smaller overhead costs.Itís important to know what to look for when shopping online for light fixtures. Before you make the move to purchase a light fixture, you should consider the following:

  • Selection. How large of a selection of lighting fixtures can you expect to find at each store?
  • Pricing. How do the prices compare to other online retailers? Is the shipping affordable?
  • Return Policy. In the event you're not satisfied with your purchase, does the company enable you to return the light fixture? Will you encounter a restocking fee?
  • Customer Service. Are their representatives available to assist with questions and how satisfied have previous customers been while shopping at each company?

TopConsumerReviews.com has reviewed and ranked the best Light Fixture Stores available today. We hope these reviews help you find that perfect light fixture to compliment your personality and style!

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