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      January 17, 2020

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Lumens vs Y Lighting

To help you find the Best Light Fixtures, TopConsumerReviews.com provides you with an in-depth comparison of Lumens and Y Lighting.

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Buy Your Next Light Fixture at Lumens Today! Light fixtures are often considered the jewelry of the home and can make or break the overall aesthetic. Why choose the same old typical light fixture when you can choose something unique, that you really love?

Lighting specialty stores are generally far and few between in most towns. Many shoppers are limited to the small and often unimpressive lighting selections found at the big box hardware stores. What customers don’t know is that thousands of unique and beautiful lighting fixtures are available with only a few clicks of the mouse.

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Best Reviews

2020

Light Fixture Store Reviews

5 stars
Lumens

LUMENS

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TopConsumerReviews.com Best-In-Class Blue Ribbon Award Founded in 2006, Lumens offers customers more choices than almost every other lighting company, with more than 200 brands from which to choose in keeping with their "open-minded modern" theme. From Hunter ceiling fans priced under $100 to Swarovski chandeliers costing more than $50,000, they offer something for every design and budget.

You can also purchase furniture, home accessories, and other products, and Lumens also has the great feature of a gift registry if you are planning a wedding, housewarming, or other gift-giving event. Whatever the item you're looking for, you'll appreciate their low-price guarantee: they will match competitor prices within 30 days of your purchase.

Customers report being highly satisfied with Lumens, with an average rating of 4.6/5 out of nearly 1500 reviews; some even mention that their experience was the best customer service they had ever received. You can get help with orders or questions via live chat, email, or a toll-free number from 6am-6pm Pacific on weekdays and from 7am-5pm on Saturdays, and Lumens prides itself on being very accessible to its clients. Lumens offers free shipping on orders of $50 or more within the continental United States, and flat fees of $4.95 (orders under $25) and $10 (between $25-$50), which is very competitive in the lighting market.

One of this company's biggest edges over its competitors is the absence of restocking fees on returns; while some competitors charge as much as 35% for returns, Lumens gladly accepts returns of unused products within 30 days of purchase and at no cost to you.

Because of its superior customer service, incredibly broad selection, and highly satisfied customers, we give Lumens our highest rating in the lighting market.

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4 stars
Y Lighting

Y LIGHTING

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YLighting was founded in 2001 with a purpose of bringing the “Best in Modern Lighting” to the online consumer. As they state on their website, they have doing this by, “Helping people bring great design into the spaces they live, work, and play.” They offer over 15,000 lights from more than 190 brands. The large selection covers the gamut of lighting needs - from pendant and track lighting to table and desk lamps, and much more. LED options are available in many sizes and configurations, and for countless applications.

Customer service, for many, falls in line directly behind selection when choosing a website to shop from. With such a variety of lighting options, it's nice that yLighting employs certified planners and designers to lend a hand with your lighting choice. yLighting's customer service team is available to assist 7 days a week via email, phone, or online chat. There are many customer review sites to look at, and, while finding mixed reviews for yLighting on sites with only a couple of reviews, we found much better overall reviews - higher than 90% satisfaction - on sites with a higher volume of reviews submitted.

Pricing is always a consideration when selecting a product online and a website in general. With that in mind, yLighting offers a price match guarantee for identical products sold through other authorized dealers. They offer free shipping on most orders over $75.00 with a flat fee of $9.99 for orders under $75.00. Along with product and shipping costs yLighting has a return policy that is similar to competitors as well.

Returns are accepted on most unused products in original packaging, unless noted on a product's page. YLighting's customer service team will work with you from the beginning of the return process. No re-stocking fee on returnable items but the customer will be responsible for shipping the product back, and will only be credited the total amount of purchase less the cost of initial shipping.

yLighting also has a nice feature for professional customers - the Trade Program. This program offers designers and contractors added support and benefits. Included in these benefits are a dedicated sales consultant, project management assistance, previews of sales events and new merchandise, and much more.

Other than a few inconsistent reviews, which were offset by a lot of very good customer reviews, yLighting scores above average in all categories a consumer should think about when shopping for light fixtures. They have a very large selection of fixtures and brand names. Also, yLighting is on par with industry standards on cost and return policy. We believe yLighting is a website worth looking at for your next lighting purchase.

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Continued from above

Literally thousands of light fixtures are available from hundreds of companies and unfortunately most of us will only see a tiny fraction. However, shopping online greatly opens the doors to the world of light fixture options. Online companies are able to provide a significantly larger selection in the thousands from a huge selection of manufacturers.

Prices of light fixtures are often more competitive than those found local as these online companies have smaller overhead costs.It’s important to know what to look for when shopping online for light fixtures. Before you make the move to purchase a light fixture, you should consider the following:

  • Selection. How large of a selection of lighting fixtures can you expect to find at each store?
  • Pricing. How do the prices compare to other online retailers? Is the shipping affordable?
  • Return Policy. In the event you're not satisfied with your purchase, does the company enable you to return the light fixture? Will you encounter a restocking fee?
  • Customer Service. Are their representatives available to assist with questions and how satisfied have previous customers been while shopping at each company?

TopConsumerReviews.com has reviewed and ranked the best Light Fixture Stores available today. We hope these reviews help you find that perfect light fixture to compliment your personality and style!

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