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      November 20, 2019

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Wayfair vs Lamps Clinic

To help you find the Best Light Fixtures, TopConsumerReviews.com provides you with an in-depth comparison of Wayfair and Lamps Clinic.

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Buy Your Next Light Fixture at Lumens Today! Light fixtures are often considered the jewelry of the home and can make or break the overall aesthetic. Why choose the same old typical light fixture when you can choose something unique, that you really love?

Lighting specialty stores are generally far and few between in most towns. Many shoppers are limited to the small and often unimpressive lighting selections found at the big box hardware stores. What customers donít know is that thousands of unique and beautiful lighting fixtures are available with only a few clicks of the mouse.

Continue reading below reviews

Best Reviews

2019

Light Fixture Store Reviews

3 stars
Wayfair

WAYFAIR Visit Site

Wayfair has become very well-known in the home goods market; with its slogan of "a zillion things home" you would be right to expect that they are likely to carry just about anything you could dream of wanting for your house, lighting and much more.

Their search feature is very robust; items can be filtered by price and brand, among other criteria, and your results can be sorted by customer ratings, recommendation likelihood, or, once again, by price. Wayfair offers a much smaller selection of lighting brands at only seven total. However, their prices are competitive when comparing items across retailers.

Wayfair really hopes to gain your business with a wide variety of customer-pleasing features: free shipping on orders over $49 and a flat fee of $4.99 on all other orders, free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, 3% of your purchase price back in their automatic (free) rewards program, and a 30-day return policy through their self-service return center.

While all of these advantages make Wayfair very attractive, we can only give them a three-star rating because of the high number of customer complaints. While they have an A+ rating with the Better Business Bureau for their resolution of such complaints filed, many consumer reviews on the BBB site describe dissatisfaction with Wayfair's product quality, slow or inaccurate delivery, and negative interactions with customer service representatives. More than 50% of customers surveyed by the BBB would not recommend Wayfair.

However, we know that it is rare for consumers to contact the BBB when they are completely satisfied and we know that Wayfair has a huge customer base, which can skew such review rates. So we give Wayfair a three-star rating for its highly competitive pricing and low shipping costs, with the recommendation that customers be proactive with any discrepancies in product quality or customer service issues.

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2.5 stars
Lamps Clinic

LAMPS CLINIC Visit Site

If you are looking for a one-of-a-kind, custom lighting product, Lamps Clinic may be the retailer for you. In business since 1993, Lamps Clinic operates out of its showroom location in San Marino, CA. Their claim to fame is the ability to create unique lighting for virtually any occasion; one special creation was a table lamp fashioned from a wedding champagne bottle.

Their overall product selection is sparse; they currently carry only 20 brands of lighting, and familiar manufacturers are not included in their inventory. If you are searching for a particular item, make sure to put your search string in quotation marks; we found that on a search of ceiling fan (without quotes), the first three-to-four pages didn't return a single ceiling fan even though Lamps Clinic did have them available.

Shipping costs may also be high: there are no posted shipping cost policies posted on the site, and while many mid-range items are listed as having free shipping, we found that the cost of ground shipping for a $15.99 light bulb was a staggering $15!

Lamps Clinic has a somewhat limited return period of 14 days, and they may charge a restocking fee of 10-20% on any merchandise returned. Be aware that if you are trying to contact Lamps Clinic's customer service, their toll-free number appears to be routed to an automated/computerized answering service that then routes you to the store itself.

While we are intrigued by Lamps Clinic's custom products, its overall lack of selection and potentially high shipping costs earn it a 2.5 star rating overall.

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Continued from above

Literally thousands of light fixtures are available from hundreds of companies and unfortunately most of us will only see a tiny fraction. However, shopping online greatly opens the doors to the world of light fixture options. Online companies are able to provide a significantly larger selection in the thousands from a huge selection of manufacturers.

Prices of light fixtures are often more competitive than those found local as these online companies have smaller overhead costs.Itís important to know what to look for when shopping online for light fixtures. Before you make the move to purchase a light fixture, you should consider the following:

  • Selection. How large of a selection of lighting fixtures can you expect to find at each store?
  • Pricing. How do the prices compare to other online retailers? Is the shipping affordable?
  • Return Policy. In the event you're not satisfied with your purchase, does the company enable you to return the light fixture? Will you encounter a restocking fee?
  • Customer Service. Are their representatives available to assist with questions and how satisfied have previous customers been while shopping at each company?

TopConsumerReviews.com has reviewed and ranked the best Light Fixture Stores available today. We hope these reviews help you find that perfect light fixture to compliment your personality and style!

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