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      January 24, 2020

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Y Lighting vs Wayfair

To help you find the Best Light Fixtures, TopConsumerReviews.com provides you with an in-depth comparison of Y Lighting and Wayfair.

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Buy Your Next Light Fixture at Lumens Today! Light fixtures are often considered the jewelry of the home and can make or break the overall aesthetic. Why choose the same old typical light fixture when you can choose something unique, that you really love?

Lighting specialty stores are generally far and few between in most towns. Many shoppers are limited to the small and often unimpressive lighting selections found at the big box hardware stores. What customers don’t know is that thousands of unique and beautiful lighting fixtures are available with only a few clicks of the mouse.

Continue reading below reviews

Best Reviews

2020

Light Fixture Store Reviews

4 stars
Y Lighting

Y LIGHTING

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YLighting was founded in 2001 with a purpose of bringing the “Best in Modern Lighting” to the online consumer. As they state on their website, they have doing this by, “Helping people bring great design into the spaces they live, work, and play.” They offer over 15,000 lights from more than 190 brands. The large selection covers the gamut of lighting needs - from pendant and track lighting to table and desk lamps, and much more. LED options are available in many sizes and configurations, and for countless applications.

Customer service, for many, falls in line directly behind selection when choosing a website to shop from. With such a variety of lighting options, it's nice that yLighting employs certified planners and designers to lend a hand with your lighting choice. yLighting's customer service team is available to assist 7 days a week via email, phone, or online chat. There are many customer review sites to look at, and, while finding mixed reviews for yLighting on sites with only a couple of reviews, we found much better overall reviews - higher than 90% satisfaction - on sites with a higher volume of reviews submitted.

Pricing is always a consideration when selecting a product online and a website in general. With that in mind, yLighting offers a price match guarantee for identical products sold through other authorized dealers. They offer free shipping on most orders over $75.00 with a flat fee of $9.99 for orders under $75.00. Along with product and shipping costs yLighting has a return policy that is similar to competitors as well.

Returns are accepted on most unused products in original packaging, unless noted on a product's page. YLighting's customer service team will work with you from the beginning of the return process. No re-stocking fee on returnable items but the customer will be responsible for shipping the product back, and will only be credited the total amount of purchase less the cost of initial shipping.

yLighting also has a nice feature for professional customers - the Trade Program. This program offers designers and contractors added support and benefits. Included in these benefits are a dedicated sales consultant, project management assistance, previews of sales events and new merchandise, and much more.

Other than a few inconsistent reviews, which were offset by a lot of very good customer reviews, yLighting scores above average in all categories a consumer should think about when shopping for light fixtures. They have a very large selection of fixtures and brand names. Also, yLighting is on par with industry standards on cost and return policy. We believe yLighting is a website worth looking at for your next lighting purchase.

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3 stars
Wayfair

WAYFAIR

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Wayfair has become very well-known in the home goods market; with its slogan of "a zillion things home" you would be right to expect that they are likely to carry just about anything you could dream of wanting for your house, lighting and much more.

Their search feature is very robust; items can be filtered by price and brand, among other criteria, and your results can be sorted by customer ratings, recommendation likelihood, or, once again, by price. Wayfair offers a much smaller selection of lighting brands at only seven total. However, their prices are competitive when comparing items across retailers.

Wayfair really hopes to gain your business with a wide variety of customer-pleasing features: free shipping on orders over $49 and a flat fee of $4.99 on all other orders, free shopping advice from renovation experts at their toll-free number, two-day delivery on nearly a half-million items in stock, 3% of your purchase price back in their automatic (free) rewards program, and a 30-day return policy through their self-service return center.

While all of these advantages make Wayfair very attractive, we can only give them a three-star rating because of the high number of customer complaints. While they have an A+ rating with the Better Business Bureau for their resolution of such complaints filed, many consumer reviews on the BBB site describe dissatisfaction with Wayfair's product quality, slow or inaccurate delivery, and negative interactions with customer service representatives. More than 50% of customers surveyed by the BBB would not recommend Wayfair.

However, we know that it is rare for consumers to contact the BBB when they are completely satisfied and we know that Wayfair has a huge customer base, which can skew such review rates. So we give Wayfair a three-star rating for its highly competitive pricing and low shipping costs, with the recommendation that customers be proactive with any discrepancies in product quality or customer service issues.

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Continued from above

Literally thousands of light fixtures are available from hundreds of companies and unfortunately most of us will only see a tiny fraction. However, shopping online greatly opens the doors to the world of light fixture options. Online companies are able to provide a significantly larger selection in the thousands from a huge selection of manufacturers.

Prices of light fixtures are often more competitive than those found local as these online companies have smaller overhead costs.It’s important to know what to look for when shopping online for light fixtures. Before you make the move to purchase a light fixture, you should consider the following:

  • Selection. How large of a selection of lighting fixtures can you expect to find at each store?
  • Pricing. How do the prices compare to other online retailers? Is the shipping affordable?
  • Return Policy. In the event you're not satisfied with your purchase, does the company enable you to return the light fixture? Will you encounter a restocking fee?
  • Customer Service. Are their representatives available to assist with questions and how satisfied have previous customers been while shopping at each company?

TopConsumerReviews.com has reviewed and ranked the best Light Fixture Stores available today. We hope these reviews help you find that perfect light fixture to compliment your personality and style!

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