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      January 19, 2020

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Luggage Pros vs Overstock

Best Luggage Stores

To help you find the Best Luggage Stores, provides you with an in-depth comparison of Luggage Pros and Overstock.

To see ALL of our reviews for the Best Luggage Stores, please Click Here

Where can you find the best Luggage Stores? Whether you're looking for an all-in-one set for an upcoming international adventure or a sturdy duffel for a college student, you may have already experienced the frustration of trying to find the styles and brands you want at local retailers. Most big-box stores carry a very limited selection, and even specialty stores fail to meet the needs of every traveler.

It's no wonder that so many shoppers trust well-established online Luggage Stores to get what they need - in stock, priced competitively, and delivered right to their doorstep. What could be better than using an easy-to-shop site that makes it possible to see all of your options with just a few clicks?

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Luggage Store Reviews

4.5 stars
Luggage Pros


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Luggage Pros got its start in the 1970s as a specialty store in Minnesota. Their history as a well-established Luggage Store means that they enjoy a strong relationship with many of the industry's best brands, such as Briggs & Riley, Swiss Army, and Tumi. And, looking at their "A+" rating from the Better Business Bureau and 4.8 out of 5-star average over more than 600 customer reviews, it's easy to see why this is one of the highest-ranked retailers in our evaluation.

While Luggage Pros carries the Samsonite brand, their selection at the time of our review didn't include the Omni Hardside Carry-on we used as a reference point to compare Luggage Stores. The closest matches were the Centric for $118.61 and the S'Cure for $141.17 in their inventory of 16 Samsung suitcases.

Aside from that, however, you should have an easy time finding what you're looking for. Type what you want into the search box, or use the dropdown links at the top of the site to shop by brand, size, features, or type of Luggage.

Once you've selected the suitcase, carry-on or other gear that looks like a good match, you'll find an incredible depth of detail - including a comparison chart with similar products in other sizes or brands that might be an even better choice. Although the Luggage on this store doesn't tend to have as many customer reviews as the larger retailers, you can still see what other people have said. You can also check in with a representative using the Live Chat option, if you have any questions that weren't already answered.

If you sign up for the Luggage Pros email alerts, you can get a savings of 10%. You'll find that offer in the black banner at the top of the site. Another nice feature offered by Luggage Pros is their 115% Price Match Guarantee. While there are some exclusions, you should be able to take advantage of this policy if you find the Luggage you want for a lower price on most competitor sites. Finally, although the site doesn't spell this out in easy-to-find detail, there's a rewards program that could save you money on future purchases. Eligible products are indicated by green writing under the price, letting you know how much you could get in rewards with that purchase. Rewards are then delivered as an email gift certificate that can be redeemed online on your next order.

Luggage Pros offers free shipping on orders over $99. That's not quite as generous as many of the stores in our evaluation who offer free shipping for smaller orders - or on every order regardless of the total - but it's still a good deal if you're ready to buy something in the $100+ range.

If you need to return your purchase, Luggage Pros allows you to return the item within 30 days of delivery, as long as it's in new, unused condition. If you want a refund, expect to pay a fee of $4.95 per item, and any shipping fees you originally paid will be excluded from your refund amount. On the other hand, if you'd prefer an exchange, you can do that without paying the $4.95 fee.

We love the feel of shopping at a Luggage Store that got its start as a small, family-owned business: their level of detail, fantastic customer policies and great selection all convey an expertise not often found in an online retailer. You should have no problems buying your gear from Luggage Pros.

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4 stars


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Since 1999, Overstock has grown into a billion-dollar online retailer offering a wide variety of products at discounted prices. You never know what you'll find in stock when you visit this store!

When looking for the Samsonite carry-on we used to compare Luggage Stores, we found that Overstock's search results only had about a dozen products from the brand - including interesting items like a chair trolley and, mysteriously, step ladders not made by Samsonite at all.

However, in all other regards, the Overstock site has a large inventory of Luggage, and shopping the store is very streamlined: choose the category you need, like Rolling Carry On Totes or Hardside Luggage, or use the sort features on the left side of the page to narrow down the options by Features (e.g. spinner, expandable), Type, Price Range, Brands, Colors, Materials, and more.

Because Overstock is such a popular retailer, you'll usually find dozens - if not hundreds - of customer reviews on each suitcase or bag that interests you. For example, we found the Kenneth Cole Reaction 3-Piece Lightweight Hardside 4-Wheel Spinner Luggage Set had nearly 700 reviews at the time of our review - ranked as the #4 option among more than 500 3-piece sets in the Overstock inventory.

Overstock has a number of customer-friendly features. When you visit the Overstock site, you'll probably get a pop-up "Spin the Wheel". You could get discounts ranging from 5-15% or free shipping (though that's already included with most orders). You might also find a discount when signing up for their newsletter (12% at the time of our most recent visit).

Another perk offered by Overstock is their Club O Gold membership. With an annual fee of $19.95, subscribers enjoy free shipping on every order, rewards of 5% back on each purchase, and other bonuses like early access to big sales and even dining rewards. Finally, if you are a teacher, student, veteran, active military or first responder, you can get this membership at no cost.

What if you decide you want to return your Luggage? As long as your purchase is unopened and unused, you can return it within 30 days of delivery for a full refund. Their policy is a little vague when it comes to used items, saying that you "may get a partial refund" of your purchase price.

Because of its fantastic range of suitcases and more, customer-friendly savings and perks, Overstock is a good choice among Luggage Stores.

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Continued from above

Shopping for Luggage online eliminates the time-consuming hassle of driving from one store to another, the aggravation of not finding what you're looking for, and may even save you a considerable amount of money.

As you consider which Luggage Store to use for your next purchase, there are several criteria to keep in mind:

  • Selection. Does the retailer carry a wide range of brands, styles, and price points? Are most of the suitcases, carry-ons, and accessories listed as in stock?
  • Price. Are the prices competitive with other Luggage Stores'? Are there any promotions like free shipping or coupon codes, to save you even more?
  • Return Policy. If your Luggage arrives and you're not satisfied, can you return your purchase? If so, how long do you have to make the return, and will you get a full refund?
  • Reputation. What do other customers say about their experience with this retailer? Does the company have a good track record for keeping customers happy and handling any issues efficiently and professionally? has reviewed and ranked the best Luggage Stores available today. We hope this information helps you select the right luggage for all of your future travel needs!

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