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      October 24, 2020

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Physical Address vs Traveling Mailbox

Best Mail Scanning Services

To help you find the Best Mail Scanning Services, TopConsumerReviews.com provides you with an in-depth comparison of Physical Address and Traveling Mailbox.

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Where can you find the best mail scanning services? If you're one of the millions of Americans who travel frequently for work or pleasure, living as an expat in far-flung locations, or just needing a virtual mailing address for other purposes, you'll need a service that can handle a variety of tasks.

Today there are a wide range of companies offering to relieve you of the burdensome task of having your mail chase you around the country - or the world - by providing not only a physical address where your bills, letters, and other important paperwork can be delivered, but also the processing that lets you know when you've got mail. The best mail scanning services not only scan the outer envelope but also its contents - though some providers include it as part of your monthly fee, while others require you to pay as you go.

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Best Reviews

2020

Mail Scanning Reviews

4.5 stars
Physical Address

PHYSICAL ADDRESS

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Cost:

Plans ranging from $7.98 to $53.98/month, depending on desired address

30-day money-back guarantee

No contract required

Physical Address isn't going to jump out at you with a slick, bleeding-edge website to capture your business. But don't let first impressions stop you from looking at what the company has to offer you when it comes to Mail Scanning services. Why?

Extraordinary reputation

Simply put: their reputation is extraordinarily good. Yes, they have an "A+" rating and accreditation from the BBB, which is great. But the real clincher? We found so many glowing, 5-star customer reviews in other places that it absolutely caught our attention. And, it made us laugh to see that many of them had the same first impression: "How good can this service be if the website is this...underwhelming?" But, as one person put it, sometimes a less-than-awesome site means that the company is too busy doing a fantastic job to worry about it! We found that to be the case with this service, with more than 20,000 clients in 50 countries and counting at the time of our review.

Getting started

That does mean that you have to wade through the site a bit, and you might not find every answer you're looking for right away. Here's what you can expect from their packages.

Best Mail Scanning Services

Choose your city

First, you'll need to decide in which city you'd like to have an address: Las Vegas, Dallas, Orlando, Laguna Beach, or New York. Depending on which one you choose, your base price will be anywhere from $1.99 to $13.99 per month. An important feature of Physical Address' service is that all of their addresses belong to them. In other words, they don't outsource your Mail Scanning to another company (like UPS Store or some other mail receiving entity).

Choose your plan

Next, you'll have to enter your account and contact information, in order to select the mail plan you anticipate needing. Each plan includes envelope scans and content scans (with the number of included scans based on the package selected, which we'll get to later), 7-days-a-week support, free check depositing, unlimited secure shredding, and long-term non-parcel storage.

5 virtual mail plans

Physical Address offers 5 Virtualized Mail Plans:

  • Plan 30 ($5.99/month): includes 30 envelope scans, and 10 content scans. It does not include multiple users.
  • Plan 50 ($8.99/month): includes 50 envelope scans, 25 content scans, and multiple users/mail recipients.
  • Plan 100 ($14.99/month): includes 100 envelope scans and 50 content scans.
  • Plan 200 ($24.99/month): includes 200 envelope scans and 100 content scans.
  • Plan 300 ($39.99/month): includes 300 envelope scans and 150 content scans.

Additional scans

With any plan, you'll get additional scans at a low fee of $0.20.

30 day money back guarantee

If you want to save money, you can get a 20% discount by paying for an annual plan - but there's no contract or commitment required otherwise. Every plan is backed by a 30-day money-back guarantee, if for any reason you're unhappy with the Physical Address service.

Highly recommended

So, while Physical Address doesn't make the best first impression, their prices and sterling reputation for extraordinary customer service do. We highly recommend that you consider their Mail Scanning services as one of our preferred providers in the industry.

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3.5 stars
Traveling Mailbox

TRAVELING MAILBOX

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Cost:

Plans range from $15 to $55 per month

Some mail scanning included in each plan

No contract required

Enterprise plans available for businesses

Serving thousands of customers throughout the United States - and nearly 50 other countries! - since 2011, Traveling Mailbox offers Mail Scanning and Forwarding services that won't break the bank. In the last 8+ years, the company has scanned nearly 3 million envelopes, nearly 5 million documents, and shredded more than 25 tons of mail.

3 mail scanning plans

Traveling Mailbox has three main plans, plus several enterprise-level packages. Since most customers will be looking for the services offered in the primary tiers of service, we'll focus on those:

  • Basic ($15/month): this plan includes 40 incoming envelopes and 35 page scans per month, free mail shredding, junk mail filtering, unlimited cloud storage of your scans, and the ability to change plans at any time with no long-term contracts. You can have up to 3 recipients on this plan (spouse, kids, business, etc.).
  • Extended ($25/month): if you expect a higher incoming volume of mail, this plan is your best value. You'll get 100 incoming envelopes and 80 page scans, and if you don't use all of your scans in a particular month, they'll roll over (just like some mobile phone plans have offered). You also get up to 5 recipients included.
  • Small Business ($55/month): if you have a very large household or need mail scanning for your company, this plan gives you up to 10 mailbox recipients, 200 incoming envelopes and 180 page scans each month. Those scans also roll over as in the Extended plan.

Extra scan pricing

On all three plans, you can opt to pay for extra scans if needed, at a rate of $0.50 per page. And, if you get more mail than your plan covers, you'll pay $0.25 for each additional envelope.

2-month-free discount

While all plans are month-to-month with no contracts, Traveling Mailbox does offer a 2-months-free discount if you pay for a full year in advance.

Mail forwarding

If you need to have your physical mail forwarded to you, expect a flat fee of $2 per shipment, plus any applicable postage. You can have it sent to you on demand, or schedule it at the intervals you prefer.

As with most Mail Scanning services, you'll need to provide a USPS Form 1583 to authorize Traveling Mailbox to receive your mail. Your account can't be activated until they've received this notarized form from you.

Potential delays

One of the bigger drawbacks we found with using Traveling Mailbox is that all mail is routed from the physical address you select to their processing center in North Carolina, then scanned and/or forwarded to you. That adds extra time to the procedure, and some customers have said that the wait is much longer than they'd expect.

3rd party forwarding

You should also know that the physical address you choose may go to a third party for forwarding company. For example, looking at the list of possible choices on the Addresses page at the time of our review, we found that one of them was for a private residence and another was for a UPS Store - and yes, some customer reviews mentioned that connection and wondered if Traveling Mailbox just rents out space from places around the US.

Strong reputation

On the other hand, this company has a strong reputation with the BBB, both accredited and with an "A+" rating. There are also positive reviews from social media posts and other sources on both the BBB site and on Traveling Mailbox's page, which is a good sign. One perk of using this service is that you can reach a customer service rep via phone, live chat and email 7 days a week - while many of their competitors make it much more challenging to get help if you need it.

Good option

Ultimately, you'll have to decide for yourself if Traveling Mailbox's services are a good fit for your situation: how much do you care about having your mail rerouted before getting scanned to your dashboard, compared with the savings you'll get compared with other companies who might make you sign a long-term contract? Traveling Mailbox has a reasonably good track record for customer service, making them a good option for most Mail Scanning needs.

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Continued from above

Typically, mail scanning services give you an online dashboard and/or mobile app, so that you can review the PDF images of your incoming mail and then quickly and easily determine what should be done with each piece: recycle, save, or forward to your current location.

In order to authorize the Mail Scanning Service, you select to receive your mail, you will probably have to fill out USPS Form 1583. Keep in mind that it will need to be notarized - and your preferred service may even offer an easy way to do that remotely! Once that form has been taken care of, your service will begin.

However, with so many services out there that all want your business, especially with something that tends to be a long-term need, how can you decide which one is the best for your needs? Because it can be a hassle to set up your initial service, and even more so to change to a new Mail Scanning Service if you don't like the first one, here are several criteria to keep in mind - so that your first choice is your best choice:

  • Range of Services. What does the Mail Scanning Service offer? There are lots of possibilities, from check depositing to document notarization. Does the company have what you anticipate needing in the future?
  • Quality of Addresses. If you need something that comes up as a street address but the service only offers box number-style addresses, you'll have to look elsewhere. Also, some providers have addresses that come up as a private residence or a third-party business! Not all Mail Scanning services are alike!
  • Pricing. What will you spend per month for the services you need? Is scanning included as part of your monthly fees, or will you have to pay for each letter/page you need scanned? Will you have to commit to a certain length of time for the service to get the best prices?
  • Reputation. What do actual customers say about their experience with using the Mail Scanning service? Has the company been rated by the Better Business Bureau? Can you expect reliable, honest service from the company that will be responsible for your most sensitive documents?

TopConsumerReviews.com has reviewed and ranked the best Mail Scanning services available today. We hope this information helps you determine which provider will give you the best value for your money, as well as save you considerable time and hassle by taking care of your mail!

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