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      May 29, 2020

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Martha & Marley Spoon vs Home Bistro

Best Meal Delivery Programs

To help you find the Best Meal Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Martha & Marley Spoon and Home Bistro.

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Who is the best Meal Delivery company? Are you looking for a way to simplify dinner after a long day at work? Using a meal delivery service has become an easy way of getting nourishing, flavorful food on the table without the hassle of grocery shopping.

Of course, the most popular reason for using a meal delivery company is the convenience. Customers love being able to order their favorite entrees, side dishes, or even appetizers and desserts, and to choose how much cooking they'd like to do. Some meal delivery services are reheat-and-eat, while others provide you with all of the ingredients you need to create a restaurant-quality meal in your own kitchen.

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Best Reviews

2020

Meal Delivery Reviews

2.5 stars
Martha & Marley Spoon

MARTHA & MARLEY SPOON

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Cost:

From $8.20 to $12 per serving

Free delivery

If you could have delicious meal ingredients delivered, complete with award-winning recipes, for less money than you'd spend at the grocery store, would you do it? That's the question Martha & Marley Spoon wants you to answer, because they claim they can make that happen.

Your options with Martha & Marley Spoon are straightforward: do you want dinners for two or for three to four people? How many meals would you like to receive per week: 2, 3, or 4? And would you like your delivery box to only contain vegetarian meals? If you can answer those questions, you're well on your way to getting meals that come from the 18,000 recipe archive of Martha Stewart herself.

Whichever plan you pick, every meal delivery box from Martha & Marley Spoon comes with fresh, pre-portioned ingredients and the 6-steps-or-less recipes you select from the 10 options on each weekly menu. Menus are available up to four weeks in advance; typical entrees include Steak and Almond Romesco, Warm Tortelloni and Bean Salad, and Chili-Lime Shrimp.

Your delivery date depends on where you live; in our area, we could select between Mondays and Tuesdays. Your deliveries are guaranteed to be usable for at least 4 days after delivery (with the exception of fish; you'll need to cook that within 48 hours of arrival). You should also plan on having some pantry basics like sugar, eggs, oil, and salt on hand.

How does Martha & Marley Spoon stack up against similar services? Unfortunately, the answer is "not very well". We found a significant number of customers complaining that orders were delivered days later than expected - with melted ice packs, completely thawed meats, and damaged containers. Where most of the competition would immediately offer a refund or replacement, customer reviews seem to indicate that this company only offers a discount on a future shipment. Martha & Marley Spoon has no refund policy or satisfaction guarantee on their site that says otherwise. We're glad to see that their customer service department responded to the complaints we saw, but we'd like to see a better approach to keeping customers happy - one that their competitors already provide.

We also weren't impressed with the meal delivery plans: with only 10 recipes to choose from each week, and no ability to customize according to dietary needs, Martha & Marley Spoon just doesn't measure up to other services that we reviewed. So, in the end, they might be able to deliver ingredients for meals to your doorstep for less than you'd spend at the store, but your end result could be disappointing.

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1 star
Home Bistro

HOME BISTRO

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Cost:

Up to $23.99 per serving

Home Bistro offers delivery of freshly-prepared, frozen meals. They have a good variety of options, including Meal Combos, SUPERBowls, Individual Meals, and Chef's Choice selections. All meals are designed to be boiled in their bags, but easy microwave instructions are included so that your food will be ready in 10 minutes or less.

Pricing varies depending on the plan you select. For example, you can get 10 meals in the Chef's Choice plan for $134.99, 20 meals in the Table for Two collection for $259.99, or individual meals starting at $16.29. Examples of Home Bistro's meals are Artichoke-Lemon Steak with Vegetables, Mediterranean Tapenade Salmon, and Roasted Harissa Shrimp with Gratin.

Although they don't make it easy to find, the filter function lets you sort available choices by dietary preference, such as paleo, diabetic-friendly, or gluten-free. Look for the "Filter" dropdown towards the top left once you've selected your category, like Meal Combos or Individual Meals.

What's Home Bistro's refund policy? There is none. "Home Bistro has a strict no-refund policy due to the nature of shipping perishable meals." That's a far cry from their competitors, who state emphatically that they want their customers to be satisfied, no matter what, and who offer to replace or refund anything that is less than excellent. Home Bistro's approach is to tell customers that they can email their support address within 24 hours if they have any issues. That's not an acceptable way to handle customer problems.

And, you can expect problems with Home Bistro. When nearly 100% of the reviews say things like "poor customer service", "horrible quality food", and "disappointing in every way", it's no wonder that the company hides behind a policy of "all sales are final".

When we looked at Home Bistro's contact page, we found that they have an alternate name: Dinewise. Dinewise's reputation across the web was equally disappointing.

Although Home Bistro has been around for a while, their reputation is lacking, especially when it comes to how their food tastes. We're confident that you'll have a better experience with a meal delivery service that is committed to their customers' satisfaction.

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Continued from above

As these services have grown in popularity, the types of meals and plans has expanded as well. Has your doctor recently put you on a special diet, and you're not sure how to incorporate it into your lifestyle? Whether you're adapting to a diet that's low in carbs, diabetic-friendly, or even gluten-free, you'll find a meal delivery program that can help.

Are you interested in becoming a vegetarian but unfamiliar with how to create a balanced meal? Once again, there's a meal delivery service for that - use it for a few weeks to get ideas of lunches and dinners that you can recreate, or for as long as you like as you adapt to your clean, green way of eating.

As you consider which meal delivery service is best for you, you'll quickly see that they vary greatly when it comes to price, preparation, and types of food offered. Keep these criteria in mind as you decide which company fits your needs:

  • Reputation. What do past and current customers have to say about the meals they received and the overall experience, from ordering to delivery?
  • Cost. What will you spend for the meal delivery plan you choose, whether you opt for a la carte entrees or regularly-scheduled weekly or monthly shipments?
  • Variety. Does the meal delivery provider have an appetizing range of flavors and cuisines to choose from? Will you be able to select meals that you'll actually want to eat?
  • Satisfaction Guarantee. If you're unhappy with the service, the quality of the food, or the condition of the meals at the time of delivery, can you get a refund or a replacement?

TopConsumerReviews.com has reviewed and ranked the best meal delivery services available today. We hope these reviews help you find the service that puts the food that you're craving on the table right away!

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