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      November 18, 2018

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Martha & Marley Spoon vs Plated

Best Meal Delivery Programs

To help you find the Best Meal Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Martha & Marley Spoon and Plated.

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Who is the best Meal Delivery company? Are you looking for a way to simplify dinner after a long day at work? Using a meal delivery service has become an easy way of getting nourishing, flavorful food on the table without the hassle of grocery shopping.

Of course, the most popular reason for using a meal delivery company is the convenience. Customers love being able to order their favorite entrees, side dishes, or even appetizers and desserts, and to choose how much cooking they'd like to do. Some meal delivery services are reheat-and-eat, while others provide you with all of the ingredients you need to create a restaurant-quality meal in your own kitchen.

Continue reading below reviews

Best Reviews

2018

Meal Delivery Reviews

2.5 stars
Martha & Marley Spoon

MARTHA & MARLEY SPOON Visit Site

Cost:

From $8.20 to $12 per serving

Free delivery

If you could have delicious meal ingredients delivered, complete with award-winning recipes, for less money than you'd spend at the grocery store, would you do it? That's the question Martha & Marley Spoon wants you to answer, because they claim they can make that happen.

Your options with Martha & Marley Spoon are straightforward: do you want dinners for two or for three to four people? How many meals would you like to receive per week: 2, 3, or 4? And would you like your delivery box to only contain vegetarian meals? If you can answer those questions, you're well on your way to getting meals that come from the 18,000 recipe archive of Martha Stewart herself.

Whichever plan you pick, every meal delivery box from Martha & Marley Spoon comes with fresh, pre-portioned ingredients and the 6-steps-or-less recipes you select from the 10 options on each weekly menu. Menus are available up to four weeks in advance; typical entrees include Steak and Almond Romesco, Warm Tortelloni and Bean Salad, and Chili-Lime Shrimp.

Your delivery date depends on where you live; in our area, we could select between Mondays and Tuesdays. Your deliveries are guaranteed to be usable for at least 4 days after delivery (with the exception of fish; you'll need to cook that within 48 hours of arrival). You should also plan on having some pantry basics like sugar, eggs, oil, and salt on hand.

How does Martha & Marley Spoon stack up against similar services? Unfortunately, the answer is "not very well". We found a significant number of customers complaining that orders were delivered days later than expected - with melted ice packs, completely thawed meats, and damaged containers. Where most of the competition would immediately offer a refund or replacement, customer reviews seem to indicate that this company only offers a discount on a future shipment. Martha & Marley Spoon has no refund policy or satisfaction guarantee on their site that says otherwise. We're glad to see that their customer service department responded to the complaints we saw, but we'd like to see a better approach to keeping customers happy - one that their competitors already provide.

We also weren't impressed with the meal delivery plans: with only 10 recipes to choose from each week, and no ability to customize according to dietary needs, Martha & Marley Spoon just doesn't measure up to other services that we reviewed. So, in the end, they might be able to deliver ingredients for meals to your doorstep for less than you'd spend at the store, but your end result could be disappointing.

Visit Site

2 stars
Plated

PLATED Visit Site

Cost:

From $9.95 to $11.95 per serving

Shipping is free on plans over $60

Plated isn't your average meal delivery service. While they definitely can save you time and bring healthy meals to your table, their main goal is helping you become a more confident cook by expanding your culinary knowledge and maybe even your palate too. Every weekly menu includes choices like Steak Gyros, Salmon with Salsa Verde, or even desserts like Napoleons or Fig Shortcakes - all with fresh ingredients and simple instructions that lead to a finished product in an hour or less.

To get started, you'll need to decide how many servings you want per meal (2, 3, or 4), and how many nights per week (2, 3, or 4) you'd like to have a Plated entree on your menu. For a family of two that only wants two meals delivered each week, the price is usually $47.80. On the larger end of the spectrum, getting four 4-serving meals per week is typically priced at $159.20. At the time of our review, there was a promotion offering a 25% discount on the first week of meal delivery.

Plated doesn't give you a specific plan for your service - in other words, you won't find options for a menu that includes just vegetarian options, or gluten-free foods, and so forth. Instead, you'll choose among 20 different recipes (including dessert) from each week's menus. But, you can tailor your subscription to show you choices that meet your preferences (such as dessert-seeker, seafood lover, omnivore, and so on) from those 20 possibilities.

Plated has one of the widest delivery day ranges we've seen: every day but Sunday. Your box should stay cold until midnight on your selected day of the week, so there's no need to rush home from work to stick things in the fridge. As with comparable services of this type, your delivery includes everything you need to create your selected meal or dessert choices, including seasonal produce and specialty items that you might not even have at your local supermarket.

On the other hand, Plated has one of the most disappointing customer satisfaction policies we've seen with a meal delivery service: if you are dissatisfied or something is missing from your delivery, Plated "may, at [their] sole discretion, issue a credit." We found more than a few customers ranting how their delivery included moldy food, and Plated's answer was to give them a credit for just $12. Plus, many reviews of the Plated service said that the recipes were "just okay" and the ingredients weren't nearly as premium as they'd expect from a meal delivery company.

Another frequently-mentioned issue with Plated is their gift cards. Unfortunately, gift card recipients have to enter their credit card information to use their gift credit - and some of them then found themselves subscribed as a paying customer to a service they never wanted. That's not a great way to keep gift-givers happy.

Compared with other meal delivery services, Plated has a few unique features. But, their track record is definitely less-than-impressive, especially when looking at their refund policy (or lack of it). You'll probably find a meal delivery plan that's better to you and for you by selecting a service with a higher rating.

Visit Site

Continued from above

As these services have grown in popularity, the types of meals and plans has expanded as well. Has your doctor recently put you on a special diet, and you're not sure how to incorporate it into your lifestyle? Whether you're adapting to a diet that's low in carbs, diabetic-friendly, or even gluten-free, you'll find a meal delivery program that can help.

Are you interested in becoming a vegetarian but unfamiliar with how to create a balanced meal? Once again, there's a meal delivery service for that - use it for a few weeks to get ideas of lunches and dinners that you can recreate, or for as long as you like as you adapt to your clean, green way of eating.

As you consider which meal delivery service is best for you, you'll quickly see that they vary greatly when it comes to price, preparation, and types of food offered. Keep these criteria in mind as you decide which company fits your needs:

  • Reputation. What do past and current customers have to say about the meals they received and the overall experience, from ordering to delivery?
  • Cost. What will you spend for the meal delivery plan you choose, whether you opt for a la carte entrees or regularly-scheduled weekly or monthly shipments?
  • Variety. Does the meal delivery provider have an appetizing range of flavors and cuisines to choose from? Will you be able to select meals that you'll actually want to eat?
  • Satisfaction Guarantee. If you're unhappy with the service, the quality of the food, or the condition of the meals at the time of delivery, can you get a refund or a replacement?

TopConsumerReviews.com has reviewed and ranked the best meal delivery services available today. We hope these reviews help you find the service that puts the food that you're craving on the table right away!

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