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      January 19, 2020

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Plated vs Home Bistro

Best Meal Delivery Programs

To help you find the Best Meal Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Plated and Home Bistro.

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Who is the best Meal Delivery company? Are you looking for a way to simplify dinner after a long day at work? Using a meal delivery service has become an easy way of getting nourishing, flavorful food on the table without the hassle of grocery shopping.

Of course, the most popular reason for using a meal delivery company is the convenience. Customers love being able to order their favorite entrees, side dishes, or even appetizers and desserts, and to choose how much cooking they'd like to do. Some meal delivery services are reheat-and-eat, while others provide you with all of the ingredients you need to create a restaurant-quality meal in your own kitchen.

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Best Reviews

2020

Meal Delivery Reviews

2 stars
Plated

PLATED

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Cost:

From $9.95 to $11.95 per serving

Shipping is free on plans over $60

Plated isn't your average meal delivery service. While they definitely can save you time and bring healthy meals to your table, their main goal is helping you become a more confident cook by expanding your culinary knowledge and maybe even your palate too. Every weekly menu includes choices like Steak Gyros, Salmon with Salsa Verde, or even desserts like Napoleons or Fig Shortcakes - all with fresh ingredients and simple instructions that lead to a finished product in an hour or less.

To get started, you'll need to decide how many servings you want per meal (2, 3, or 4), and how many nights per week (2, 3, or 4) you'd like to have a Plated entree on your menu. For a family of two that only wants two meals delivered each week, the price is usually $47.80. On the larger end of the spectrum, getting four 4-serving meals per week is typically priced at $159.20. At the time of our review, there was a promotion offering a 25% discount on the first week of meal delivery.

Plated doesn't give you a specific plan for your service - in other words, you won't find options for a menu that includes just vegetarian options, or gluten-free foods, and so forth. Instead, you'll choose among 20 different recipes (including dessert) from each week's menus. But, you can tailor your subscription to show you choices that meet your preferences (such as dessert-seeker, seafood lover, omnivore, and so on) from those 20 possibilities.

Plated has one of the widest delivery day ranges we've seen: every day but Sunday. Your box should stay cold until midnight on your selected day of the week, so there's no need to rush home from work to stick things in the fridge. As with comparable services of this type, your delivery includes everything you need to create your selected meal or dessert choices, including seasonal produce and specialty items that you might not even have at your local supermarket.

On the other hand, Plated has one of the most disappointing customer satisfaction policies we've seen with a meal delivery service: if you are dissatisfied or something is missing from your delivery, Plated "may, at [their] sole discretion, issue a credit." We found more than a few customers ranting how their delivery included moldy food, and Plated's answer was to give them a credit for just $12. Plus, many reviews of the Plated service said that the recipes were "just okay" and the ingredients weren't nearly as premium as they'd expect from a meal delivery company.

Another frequently-mentioned issue with Plated is their gift cards. Unfortunately, gift card recipients have to enter their credit card information to use their gift credit - and some of them then found themselves subscribed as a paying customer to a service they never wanted. That's not a great way to keep gift-givers happy.

Compared with other meal delivery services, Plated has a few unique features. But, their track record is definitely less-than-impressive, especially when looking at their refund policy (or lack of it). You'll probably find a meal delivery plan that's better to you and for you by selecting a service with a higher rating.

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1 star
Home Bistro

HOME BISTRO

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Cost:

Up to $23.99 per serving

Home Bistro offers delivery of freshly-prepared, frozen meals. They have a good variety of options, including Meal Combos, SUPERBowls, Individual Meals, and Chef's Choice selections. All meals are designed to be boiled in their bags, but easy microwave instructions are included so that your food will be ready in 10 minutes or less.

Pricing varies depending on the plan you select. For example, you can get 10 meals in the Chef's Choice plan for $134.99, 20 meals in the Table for Two collection for $259.99, or individual meals starting at $16.29. Examples of Home Bistro's meals are Artichoke-Lemon Steak with Vegetables, Mediterranean Tapenade Salmon, and Roasted Harissa Shrimp with Gratin.

Although they don't make it easy to find, the filter function lets you sort available choices by dietary preference, such as paleo, diabetic-friendly, or gluten-free. Look for the "Filter" dropdown towards the top left once you've selected your category, like Meal Combos or Individual Meals.

What's Home Bistro's refund policy? There is none. "Home Bistro has a strict no-refund policy due to the nature of shipping perishable meals." That's a far cry from their competitors, who state emphatically that they want their customers to be satisfied, no matter what, and who offer to replace or refund anything that is less than excellent. Home Bistro's approach is to tell customers that they can email their support address within 24 hours if they have any issues. That's not an acceptable way to handle customer problems.

And, you can expect problems with Home Bistro. When nearly 100% of the reviews say things like "poor customer service", "horrible quality food", and "disappointing in every way", it's no wonder that the company hides behind a policy of "all sales are final".

When we looked at Home Bistro's contact page, we found that they have an alternate name: Dinewise. Dinewise's reputation across the web was equally disappointing.

Although Home Bistro has been around for a while, their reputation is lacking, especially when it comes to how their food tastes. We're confident that you'll have a better experience with a meal delivery service that is committed to their customers' satisfaction.

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Continued from above

As these services have grown in popularity, the types of meals and plans has expanded as well. Has your doctor recently put you on a special diet, and you're not sure how to incorporate it into your lifestyle? Whether you're adapting to a diet that's low in carbs, diabetic-friendly, or even gluten-free, you'll find a meal delivery program that can help.

Are you interested in becoming a vegetarian but unfamiliar with how to create a balanced meal? Once again, there's a meal delivery service for that - use it for a few weeks to get ideas of lunches and dinners that you can recreate, or for as long as you like as you adapt to your clean, green way of eating.

As you consider which meal delivery service is best for you, you'll quickly see that they vary greatly when it comes to price, preparation, and types of food offered. Keep these criteria in mind as you decide which company fits your needs:

  • Reputation. What do past and current customers have to say about the meals they received and the overall experience, from ordering to delivery?
  • Cost. What will you spend for the meal delivery plan you choose, whether you opt for a la carte entrees or regularly-scheduled weekly or monthly shipments?
  • Variety. Does the meal delivery provider have an appetizing range of flavors and cuisines to choose from? Will you be able to select meals that you'll actually want to eat?
  • Satisfaction Guarantee. If you're unhappy with the service, the quality of the food, or the condition of the meals at the time of delivery, can you get a refund or a replacement?

TopConsumerReviews.com has reviewed and ranked the best meal delivery services available today. We hope these reviews help you find the service that puts the food that you're craving on the table right away!

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