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      April 4, 2020

Home  >  Meal Delivery  >  Sunbasket vs Home Bistro

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  1. Bistro MD
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  3. Home Chef
  4. Sunbasket
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  6. Blue Apron
  7. Diet To Go
  8. Harry & David
  9. Magic Kitchen
  10. Personal Chef To Go
  11. Martha & Marley Spoon
  12. Plated
  13. Home Bistro

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Sunbasket vs Home Bistro

Best Meal Delivery Programs

To help you find the Best Meal Delivery, TopConsumerReviews.com provides you with an in-depth comparison of Sunbasket and Home Bistro.

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Who is the best Meal Delivery company? Are you looking for a way to simplify dinner after a long day at work? Using a meal delivery service has become an easy way of getting nourishing, flavorful food on the table without the hassle of grocery shopping.

Of course, the most popular reason for using a meal delivery company is the convenience. Customers love being able to order their favorite entrees, side dishes, or even appetizers and desserts, and to choose how much cooking they'd like to do. Some meal delivery services are reheat-and-eat, while others provide you with all of the ingredients you need to create a restaurant-quality meal in your own kitchen.

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Best Reviews

2020

Meal Delivery Reviews

4 stars
Sunbasket

SUNBASKET

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Cost:

$10.99 to $11.99 per serving

Where else but California would you expect to find the headquarters of a company that has "sun" in the name and focuses on healthy eating? Sun Basket features nutrient-dense produce, whole grains, high-quality protein and "good fats", with as little added sugar and processed ingredients as possible in their meal delivery programs.

As with some of the services we reviewed, Sun Basket assumes that you would like to spend a little time in the kitchen; their deliveries all come with ingredients and recipes for you to prepare, not a TV dinner-type reheat-and-eat meal. They also expect that your kitchen has the following:

  • Olive oil, grapeseed, or sunflower oil
  • Salt and freshly-ground pepper
  • Basic pots and pans
  • Knife
  • Vegetable peeler
  • Grater
  • Zester
  • Cooking spoon, spatula, and ladle
  • Measuring cups
  • Wine and/or butter as optional recipe items

Sun Basket breaks their meal delivery plans down into two main choices: the best value Family Menu, or the Classic Menu with more choices. Sun Basket is one of the few services that offers a menu plan geared towards kid-friendly favorites that include the children in the meal-making process. And, if your little ones are vegetarian, there's a plan for them too.

But, if you want more meal choices, the most robust menu is the Classic. Sun Basket does an incredible job of offering variety, with these plans:

  • Chef's Choice
  • Paleo
  • Lean & Clean
  • Gluten-Free
  • Vegetarian
  • Mediterranean
  • Vegan
  • Pescatarian
  • Diabetes-Friendly
  • Quick & Easy

With the Classic Plan, you can mix and match recipes across cuisines - so if two of you are gluten-free and the rest of the family goes paleo, your delivery can include meals that meet all of those preferences.

The pricing is straightforward: you'll pay $10.99 per serving with the Family Menu; you decide if you want 2, 3, or 4 recipes each week, and all recipes make a total of four adult-sized portions. Otherwise, you'll pay $11.99 on the Classic plan, which gives you 3 recipes per week and your choice of 2 or 4 servings per recipe.

Although all Sun Basket meals are carefully packaged to ensure freshness after delivery, you'll want to get them into the refrigerator as soon as you take them out of the box. They recommend that you eat any meals with seafood or shellfish within 3 days, and meat/poultry/delicate greens/mushrooms within 5 days of delivery. Sun Basket does not deliver to Alaska, Hawaii, Montana, and some parts of New Mexico.

When it comes to customer experiences, Sun Basket's reviews are a mixed bag. We found praise from long-term clients who say that 95% of what they've gotten has been an absolute hit, and that the customer representatives were very responsive with getting replacements for any less-than-awesome ingredients or recipes. That's in line with Sun Basket's 100% guarantee, with a no-questions-asked refund if you're not completely satisfied. But, we also found customers who didn't have an easy time getting a replacement, credit, or refund when ingredients were wilted or spoiled. Also, some customers said that, in comparison with other meal delivery services they tried, Sun Basket was more money for smaller servings.

We give Sun Basket high marks for having such a wide variety of menu options, and for including kids in their meal plans. Just be prepared to spend time in the kitchen actually making the recipes and know that you might come away not feeling completely full (which could be an advantage, if weight loss through healthy eating is your goal!).

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1 star
Home Bistro

HOME BISTRO

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Cost:

Up to $23.99 per serving

Home Bistro offers delivery of freshly-prepared, frozen meals. They have a good variety of options, including Meal Combos, SUPERBowls, Individual Meals, and Chef's Choice selections. All meals are designed to be boiled in their bags, but easy microwave instructions are included so that your food will be ready in 10 minutes or less.

Pricing varies depending on the plan you select. For example, you can get 10 meals in the Chef's Choice plan for $134.99, 20 meals in the Table for Two collection for $259.99, or individual meals starting at $16.29. Examples of Home Bistro's meals are Artichoke-Lemon Steak with Vegetables, Mediterranean Tapenade Salmon, and Roasted Harissa Shrimp with Gratin.

Although they don't make it easy to find, the filter function lets you sort available choices by dietary preference, such as paleo, diabetic-friendly, or gluten-free. Look for the "Filter" dropdown towards the top left once you've selected your category, like Meal Combos or Individual Meals.

What's Home Bistro's refund policy? There is none. "Home Bistro has a strict no-refund policy due to the nature of shipping perishable meals." That's a far cry from their competitors, who state emphatically that they want their customers to be satisfied, no matter what, and who offer to replace or refund anything that is less than excellent. Home Bistro's approach is to tell customers that they can email their support address within 24 hours if they have any issues. That's not an acceptable way to handle customer problems.

And, you can expect problems with Home Bistro. When nearly 100% of the reviews say things like "poor customer service", "horrible quality food", and "disappointing in every way", it's no wonder that the company hides behind a policy of "all sales are final".

When we looked at Home Bistro's contact page, we found that they have an alternate name: Dinewise. Dinewise's reputation across the web was equally disappointing.

Although Home Bistro has been around for a while, their reputation is lacking, especially when it comes to how their food tastes. We're confident that you'll have a better experience with a meal delivery service that is committed to their customers' satisfaction.

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Continued from above

As these services have grown in popularity, the types of meals and plans has expanded as well. Has your doctor recently put you on a special diet, and you're not sure how to incorporate it into your lifestyle? Whether you're adapting to a diet that's low in carbs, diabetic-friendly, or even gluten-free, you'll find a meal delivery program that can help.

Are you interested in becoming a vegetarian but unfamiliar with how to create a balanced meal? Once again, there's a meal delivery service for that - use it for a few weeks to get ideas of lunches and dinners that you can recreate, or for as long as you like as you adapt to your clean, green way of eating.

As you consider which meal delivery service is best for you, you'll quickly see that they vary greatly when it comes to price, preparation, and types of food offered. Keep these criteria in mind as you decide which company fits your needs:

  • Reputation. What do past and current customers have to say about the meals they received and the overall experience, from ordering to delivery?
  • Cost. What will you spend for the meal delivery plan you choose, whether you opt for a la carte entrees or regularly-scheduled weekly or monthly shipments?
  • Variety. Does the meal delivery provider have an appetizing range of flavors and cuisines to choose from? Will you be able to select meals that you'll actually want to eat?
  • Satisfaction Guarantee. If you're unhappy with the service, the quality of the food, or the condition of the meals at the time of delivery, can you get a refund or a replacement?

TopConsumerReviews.com has reviewed and ranked the best meal delivery services available today. We hope these reviews help you find the service that puts the food that you're craving on the table right away!

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