Best Reviews TopConsumerReviews.com Best Medical Alert Systems Best Reviews
Best Reviews
      September 19, 2018

Home  >  Medical Alert Systems  >  ADT vs Response Link

Best Medical

Alert Systems

  1. Bay Alarm Medical
  2. Mobile Help
  3. LifeFone
  4. Philips Lifeline
  5. LifeStation
  6. Rescue Alert
  7. ADT
  8. Life Alert
  9. Alert 1
  10. Response Link

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Guide to Dealing and Caring for the Elderly Newsletter

Latest Reviews

Acne Products

Coffee Clubs

Company Incorporation

CPA Exam Reviews

Credit Repair Companies

Dog DNA Testing

LLC Formation

Meal Delivery Programs

People Search

Pet Insurance

Wholesale Dropshippers

 

Individual Reviews

Medical Guardian

Bay Alarm Medical

Mobile Help

Life Fone

Philips Lifeline

Life Station

Rescue Alert

ADT

Life Alert

Alert 1

Response Link

 

Related Articles

Are Medical Alert Systems Reliable?

Are Medical Alert Systems Worth The Money?

Convincing An Elderly Parent They Need A Medical Alert System

How Do Medical Alert Systems Work?

Is It Time to Get a Medical Alert System?

Safety For Your Aging Parent

Who Needs A Medical Alert System?

Why are Medical Alert Systems so Popular?

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

ADT vs Response Link

Best Medical Alert Systems

To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of ADT and Response Link.

To see ALL of our reviews for the Best Medical Alert Systems, please Click Here

Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.

Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.

Continue reading below reviews

Best Reviews

2018

Medical Alert System Reviews

3 stars
ADT

ADT Visit Site

Cost:

Starting at $29.99/month

ADT has been a frontrunner in home security for many years, so it shouldn't come as a surprise that they carry a line of medical alert systems as well. As an A+ rated company with the Better Business Bureau, ADT has a good reputation.

Unlike their security systems, ADT does not require you to call or email for a quote in order to find out what their medical alert services cost - and we like that. They carry three basic systems:

  • Medical Alert Basic: for $29.99 per month, you'll get the standard base unit and help button combo. The button can be worn as a pendant or on a wristband. The expected range is approximately 300 feet between the base and the help button, and you need a landline for the system to operate. ADT adds a unique temperature monitoring feature with this system, which will alert the 24/7 monitoring center if it detects room temperatures of extreme cold or heat.
  • Medical Alert Plus: for $35.99/month, you can get a system that does not require a landline and that includes optional fall detection ($10/month extra). This system has an extended range of 600 feet and also has the temperature-sensing feature. It connects using AT&T's wireless network, so be sure to check their coverage in your area.
  • On-the-Go Emergency Response System: for $39.99/month, this system gives you the ability to access help wherever you go, through a mobile unit with a built-in speaker. This system also has a pendant, but it can only be used within a 100-foot range of the mobile unit. This system does not include temperature monitoring, but you can get the fall detection pendant and service for the additional $10/month.

We were frustrated as we tried to sort through ADT's pricing. For example, looking at the main pricing page for the On-the-Go system, it says that it costs $39.99/month. But, when we clicked on the "Buy Now" button, it gave us a quote of $37.99/month. The fine print also said "There is one-time charge per accessory. The first standard pendant or wristband is $5 per month." So, is it a one-time charge or a monthly charge? Despite the confusing wording, on our final order page we were only charged the $37.99 per month, with no extra monthly fees.

ADT also has no satisfaction guarantee. This may be because they don't require a long-term contract. We noticed that they said they offer discounted rates for paying quarterly or annually, but we weren't given that option at any point during the ordering process.

Despite these quirks, ADT is still worth considering for your medical alert system: if for no other reason than the fact that they are backed by one of the biggest names in home security.

Visit Site

1.5 stars
Response Link

RESPONSE LINK Visit Site

Cost:

Starting at $19.95/month

ResponseLINK has come a long way during their almost 20 years in the medical alert systems industry. Originally created out of a partnership between Advantor Corp. and Bell South, this company has moved away from its previous distributor-based sales model with an updated, easy-to-use website that allows customers to order directly - no salesperson required.

You'll find two basic, no-frills options when buying a medical alert system through ResponseLINK. Neither plan requires a long-term contract or equipment fees, and both come with free 1-5 business day shipping:

  • In-Home Alert: starting at $19.95/month, this system uses a landline to connect users to their 24/7 monitoring center. The waterproof, wearable pendant-style panic button has a 600-foot range from the base station. If you'd like a system that automatically detects falls, you can choose the system that includes that feature for $30.95/month. The ResponseLINK site doesn't specify whether that system uses a landline, but the equipment photos look exactly like the In-Home system - so it's probably safe to assume you'll need a landline.
  • Mobile Alert: starting at $30.95/month, this system uses a device that looks something like an old-style pager and uses GPS location through the T-Mobile cellular network to provide help wherever the person goes.

We weren't thrilled to see that the ResponseLINK site proudly proclaims an A+ rating with the Better Business Bureau, because the BBB site showed a lower grade of just "A". Most of the complaints there centered around their sister site, Alert1, which offers several equipment/service plans not available through ResponseLINK.

One frequent area of complaint is billing. You can save money by paying for your medical alert service annually or semi-annually, but buyer beware: we found many customers complaining that they were not able to get a refund for unused months if they had to cancel the service (e.g. if the user passed away or entered hospice care). You can only get ResponseLINK's "30 day risk-free money-back guarantee" on service plans paid in advance, not monthly billing, but for many customers that just means a big fight with customer service to actually get their prepaid money back.

Seniors and their caregivers need the best technology combined with excellent customer service and hassle-free billing. ResponseLINK's medical alert systems fall very short in all three of those criteria. We strongly suggest you choose a more customer-friendly service provider.

Visit Site

Continued from above

There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.

As you compare the various medical alert systems currently available, there are several aspects to keep in mind:

  • Cost. How much will you spend for equipment and monitoring fees?
  • Variety of Productsand Services. Can you get the coverage you need? Does the business offer upgrades like fall detection?
  • Cellular vs. Landline. If you or your loved one doesn't have a landline, can they still use the system? Or will you need to incur the extra expenses of installing a landline and paying for a phone plan?
  • Ordering Process. Can you easily shop the site and get what you need on your own terms, or will you have to work with a representative in order to start service?
  • Contracts. Will you have to sign a lengthy service contract for the medical alert system? Can you cancel the service if it doesn't meet your expectations or the user no longer needs it?
  • Reputation. What do other customers say about the company, the equipment, the service, and the attitude of company representatives? Does the business have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.

Companion Call For Help Voice-Activated, Alexa-Based System Named a National Finalist in AARP Competition for Innovative Caregiver Technology

SARASOTA, Fla., Sept. 17, 2018 /PRNewswire/ -- Companion Call for Help, a purpose-built, voice-activated medical alert system developed by Sarasota-based Ways Security, is one of eight national ...

Published:  Mon, 17 Sep 2018 07:53:00 GMT



A senior moment: Personal emergency response systems to the rescue

However, the need for a Personal Emergency Response System (PERS), also called "Medical Alert Systems," or "Urgent Response Devices," has not faded. Every AARP magazine has ads for several brands. My ...

Published:  Fri, 14 Sep 2018 16:52:00 GMT



Maricopa Integrated Health System and Pieces Technologies to Launch Whole-Person Community Care Solution in Arizona

This whole-person approach to care leverages the health system as well as community partners, aiming to reduce readmissions, lower length of stay, and alert clinicians earlier ... M.D., Chief Medical ...

Published:  Tue, 18 Sep 2018 05:15:00 GMT



Three hour delay in Amber Alert notification for wireless devices

In April, the National Public Alerting System, also known as Alert Ready began sending wireless notifications ... Missing a dose could lead to extreme medical distress. It's unclear if she had access ...

Published:  Tue, 18 Sep 2018 05:00:00 GMT



Connecting your medical data could be the next big payoff

In November 2016, an alert popped up on the computer screen of ... care programs that offer financial rewards for better-coordinated medical care. That's why it and other hospital systems are investin...

Published:  Wed, 12 Sep 2018 03:10:00 GMT



North Attleboro police urge residents to register for ALERT program

NORTH ATTLEBORO -- Police say the ALERT program has helped officers locate and help people with Alzheimer's and others in medical emergencies ... entered into the department's in-house computer system ...

Published:  Sun, 16 Sep 2018 14:22:00 GMT



Health ministry urges J'cans to be on alert for possible effects from Isaac

THE Ministry of Health is urging the country to be on the alert ... Chief Medical Officer (CMO) at the ministry, Dr Jacquiline Bisasor-McKenzie, told journalists that as the system approaches ...

Published:  Tue, 11 Sep 2018 22:18:00 GMT



Medical Device Insecurity: Diagnosis Clear, Treatment Hazy

An increasing number of healthcare professionals have become alert to the need for well-rounded medical device security in recent years ... often so long that it outlives the support cycle for the ope...

Published:  Tue, 11 Sep 2018 05:00:00 GMT



Enrollment up this year at University of Colorado Boulder, across CU system

full board meeting at the Anschutz Medical Campus. "That is great news for the CU system, and that is not the story for every institution in the country or in the state." CU Boulder also welcomed its ...

Published:  Sat, 15 Sep 2018 04:24:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure