Best Reviews TopConsumerReviews.com Best Medical Alert Systems Best Reviews
Best Reviews
      November 13, 2018

Home  >  Medical Alert Systems  >  Mobile Help vs Response Link

Best Medical

Alert Systems

  1. Bay Alarm Medical
  2. Mobile Help
  3. LifeFone
  4. Philips Lifeline
  5. LifeStation
  6. Rescue Alert
  7. ADT
  8. Life Alert
  9. Alert 1
  10. Response Link

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Guide to Dealing and Caring for the Elderly Newsletter

Latest Reviews

Bunk Beds

Charm Bracelets

Coffee Clubs

Dog DNA Testing

Flower Delivery

Guitar Lessons

Lice

Menopause Relief

Online Stock Brokers

Watches

 

Individual Reviews

Medical Guardian

Bay Alarm Medical

Mobile Help

Life Fone

Philips Lifeline

Life Station

Rescue Alert

ADT

Life Alert

Alert 1

Response Link

 

Related Articles

Are Medical Alert Systems Reliable?

Are Medical Alert Systems Worth The Money?

Convincing An Elderly Parent They Need A Medical Alert System

How Do Medical Alert Systems Work?

Is It Time to Get a Medical Alert System?

Safety For Your Aging Parent

Who Needs A Medical Alert System?

Why are Medical Alert Systems so Popular?

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

Mobile Help vs Response Link

Best Medical Alert Systems

To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Mobile Help and Response Link.

To see ALL of our reviews for the Best Medical Alert Systems, please Click Here

Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.

Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.

Continue reading below reviews

Best Reviews

2018

Medical Alert System Reviews

4 stars
Mobile Help

MOBILE HELP Visit Site

Cost:

Starting at $24.95/month

Although MobileHelp has only been in the medical alert systems industry for 10 years, they've established a good reputation for themselves, with an A+ rating at the Better Business Bureau and more than 1,000 positive, independently-verified customer reviews.

This company offers four systems to choose from:

  • Classic: for $29.99/month, you'll get a traditional in-home system, but no landline phone line is required as coverage is through AT&T cellular. This system can be used with the optional available MobileHelp Fall Button for an extra $10/month.
  • Solo: for $37.95/month, you'll get a mobile emergency medical system that works both at home and on the go. You'll get a small mobile device that works through the AT&T cellular network, along with a wrist button or neck pendant that can also be used within range of the mobile device. Fall detection is also available for the additional $10/month fee.
  • Duo: for $41.95/month, you get the best of both the Classic and Solo packages, with a home base as well as a mobile device. And, once again, $10/month more gets you the fall detection capabilities as well.
  • Smart: for $24.95/month plus a one-time $349.95 purchase fee, you'll get a smart watch by Samsung that not only gives you the same emergency access as the traditional packages via cellular network, but also gives you the ability to track your health goals and stats, view local weather forecasts, and even measures your heart rate. This system is unique to MobileHelp and is ideal for those who want peace of mind in a discreet package that looks just like any other wristwatch.

If you'd like to save extra money, be sure to check out the Quarterly, Semi-Annual, and Annual tabs on the comparison page. MobileHelp also stays competitive with their risk-free, 30-day money back guarantee on all systems.

There are several upgrades available with most MobileHelp plans, such as Activity Tracking, Medication Reminders, and Location Requests for mobile device packages. Most of these services cost an additional $5 per month.

Customers have high praise for MobileHelp's medical alert systems: competitive pricing, responsive emergency monitoring and response, and helpful customer service representatives.

Because of their affordable pricing, unique features like Medication Reminders and the smart watch system, and great reputation, we recommend MobileHelp as a top provider of medical alert systems on the market today.

Visit Site

1.5 stars
Response Link

RESPONSE LINK Visit Site

Cost:

Starting at $19.95/month

ResponseLINK has come a long way during their almost 20 years in the medical alert systems industry. Originally created out of a partnership between Advantor Corp. and Bell South, this company has moved away from its previous distributor-based sales model with an updated, easy-to-use website that allows customers to order directly - no salesperson required.

You'll find two basic, no-frills options when buying a medical alert system through ResponseLINK. Neither plan requires a long-term contract or equipment fees, and both come with free 1-5 business day shipping:

  • In-Home Alert: starting at $19.95/month, this system uses a landline to connect users to their 24/7 monitoring center. The waterproof, wearable pendant-style panic button has a 600-foot range from the base station. If you'd like a system that automatically detects falls, you can choose the system that includes that feature for $30.95/month. The ResponseLINK site doesn't specify whether that system uses a landline, but the equipment photos look exactly like the In-Home system - so it's probably safe to assume you'll need a landline.
  • Mobile Alert: starting at $30.95/month, this system uses a device that looks something like an old-style pager and uses GPS location through the T-Mobile cellular network to provide help wherever the person goes.

We weren't thrilled to see that the ResponseLINK site proudly proclaims an A+ rating with the Better Business Bureau, because the BBB site showed a lower grade of just "A". Most of the complaints there centered around their sister site, Alert1, which offers several equipment/service plans not available through ResponseLINK.

One frequent area of complaint is billing. You can save money by paying for your medical alert service annually or semi-annually, but buyer beware: we found many customers complaining that they were not able to get a refund for unused months if they had to cancel the service (e.g. if the user passed away or entered hospice care). You can only get ResponseLINK's "30 day risk-free money-back guarantee" on service plans paid in advance, not monthly billing, but for many customers that just means a big fight with customer service to actually get their prepaid money back.

Seniors and their caregivers need the best technology combined with excellent customer service and hassle-free billing. ResponseLINK's medical alert systems fall very short in all three of those criteria. We strongly suggest you choose a more customer-friendly service provider.

Visit Site

Continued from above

There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.

As you compare the various medical alert systems currently available, there are several aspects to keep in mind:

  • Cost. How much will you spend for equipment and monitoring fees?
  • Variety of Productsand Services. Can you get the coverage you need? Does the business offer upgrades like fall detection?
  • Cellular vs. Landline. If you or your loved one doesn't have a landline, can they still use the system? Or will you need to incur the extra expenses of installing a landline and paying for a phone plan?
  • Ordering Process. Can you easily shop the site and get what you need on your own terms, or will you have to work with a representative in order to start service?
  • Contracts. Will you have to sign a lengthy service contract for the medical alert system? Can you cancel the service if it doesn't meet your expectations or the user no longer needs it?
  • Reputation. What do other customers say about the company, the equipment, the service, and the attitude of company representatives? Does the business have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.

Computerized alert system confers more anticoagulation use, better outcomes in AF

The support system sends an alert to a clinician with the patient's CHA2DS2-VASc ... There is much frustration felt by physicians about electronic medical records. They have not provided the expected ...

Published:  Sun, 11 Nov 2018 11:56:00 GMT



E-alerts dramatically cut heart attack rate for people hospitalized with A-fib

... an alert system might be costly for some hospitals, Piazza added. "Implementation of alert-based [computerized decision support] requires an investment in programming and medical informatics ...

Published:  Mon, 12 Nov 2018 06:54:00 GMT



Dharma Ransomware Hits Altus Baytown Hospital's Systems

and medical information." Subsequently, ABH began an internal investigation to determine the circumstances that lead to the unauthorized party gaining access to the hospital's systems and ...

Published:  Thu, 08 Nov 2018 12:15:00 GMT



Client Alert: Paid Family and Medical Leave Comes to Massachusetts

121, the "Act" ) to create a new state-administered Paid Family and Medical Leave program (the "Program ... The Program is a State-Administered Wage Replacement Scheme Similar to the system governing u...

Published:  Tue, 06 Nov 2018 12:50:00 GMT



Health alert: Concerned about measles or the impending flu season Here are the answers to all your questions presented by Centers Urgent Care

In this new series, we will interview leading medical professionals and ask the questions that ... If you are a healthy individual, your immune system will do its job effectively if you help it out by ...

Published:  Wed, 07 Nov 2018 05:30:00 GMT



NIH funding will allow four pediatric health systems to study causes of growth disorders

The study will use the electronic health records of large health systems combined with DNA samples from ... However, the various causes may be treated quite differently and may alert us to other medic...

Published:  Wed, 31 Oct 2018 12:07:00 GMT



Inova Health System Prevents Alarm Fatigue and Enhances Patient-Centric Care with Spok Clinical Alerting

Inova selected Spectralink, a Spok partner, for the seamless integration with Spok and its EHR system, Epic [®] . Deciding factors for choosing PIVOT include its screen size, which is large enough to ...

Published:  Wed, 31 Oct 2018 06:35:00 GMT



Team would have 'no day, no night' if I raised alert: Exec

Intrusions into SingHealth's electronic medical records system - billed as the crown jewels of its network - began undetected on June 27 but were discovered on July 4 and terminated that day by a juni...

Published:  Thu, 01 Nov 2018 21:20:00 GMT



Spokane, Wash., Will Test the VA's New $10B Medical Records System

The same computer system, called Medical Healthcare System GENESIS ... In both cases, the veteran called the VA within the required 72 hours to alert them about the emergencies so that he could be rei...

Published:  Mon, 29 Oct 2018 16:13:00 GMT



$7.9M NIH Grant to Fuel New Center Assisting Medical-Device Entrepreneurs

The University of Massachusetts Medical School (UMMS), one of five campuses of the University system, comprises the School of Medicine, the Graduate School of Biomedical Sciences, the Graduate School ...

Published:  Fri, 09 Nov 2018 06:22:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure