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Since 1976, LifeFone has been a part of the healthcare communications industry. With both a A+ rating at the BBB and thousands of independently-verified positive customer reviews, this company continues to offer reliable, effective service through their medical alert systems.
When considering what LifeFone has to offer, you'll see that they have three general packages for their medical alert services:
All plans offer discounts if you pay quarterly or annually; look at the bottom of the main pricing page to see those options. Only the annually-paid plans come with free standard shipping on your equipment; however, there was a limited-time promotional offer at the time of our review that included free shipping and a free month of service on all plans, regardless of payment schedule.
LifeFone has a 30-day free trial on all medical alert systems, and you can cancel at any time. If you've prepaid for your service, you will get a refund on any unused amount as soon as your equipment is returned.
The company offers several add-on services, such as daily-check in calls, medication reminders, and location services. Check at the bottom of your desired plan's pricing and information page to see what additional features are included and at what cost. Most plans allow for free monitoring for a spouse, though you may have to pay for the additional help button pendant or wristband. Also, Fall Detection is available on all plans for an extra charge of either $5 or $10 per month, depending on which plan you choose.
With LifeFone, you also have the opportunity to create a customized plan of Emergency Care Instructions with the help of a customer service agent. This plan includes the user's medical history and medications, preferred hospital and physicians, allergies, as well as family members, friends, or neighbors who should be contacted in an emergency. Such information makes it much more likely that you or your loved one will get the right kind of care in a timely fashion, and that first responders will be well-informed when they arrive.
We were glad to see so many customers with good things to say about LifeFone's response to emergency situations. Their monitoring center has a great track record for getting people help quickly as well as informing the family members or friends designated in the Emergency Care Instructions.
In short, LifeFone keeps people safe with a good selection of medical alert systems that are priced fairly and serviced well.
Alert1 is based in Pennsylvania and is a partner brand of ResponseLINK - sharing a BBB listing and offering much of the same equipment. However, Alert1 seems to be the more modern version of the two, offering a total of 5 service options compared with just 2-3 sold by ResponseLINK:
All plans can include a second user for a discounted price; on some plans it is only just $5 more per month. Each plan includes unlimited button-pushes and talk time; we thought it was interesting that Alert1 says that their system can be used even if someone just feels like having a conversation.
Also, Alert1 does not require a long-term commitment or charge equipment fees for any of their medical alert systems. They do offer a 30-day money-back guarantee, but only on plans that are prepaid in 6- or 12-month installments. In other words, if you select the shortest term, quarterly, and aren't happy with your service, you will not get any money back if you cancel. We found many customer reports that Alert1 does not make it easy to take advantage of that satisfaction guarantee, even when a user passes away or the service is no longer needed for some other reason. These complaints are part of the reason that the BBB has downgraded Alert1 / ResponseLINK's rating to an "A" instead of the "A+" they previously held.
We like the greater range of products and services offered by Alert1 when compared with their partner company, but we think most customers will not love the need to pay 6 months in advance just to get a 30-day guarantee - especially when many of their competitors have medical alert systems with more features and less money per month, with no need to prepay in order to have the possibility of a refund.
Alert1 is an improvement over ResponseLINK, but doesn't quite go far enough to put it in the same league as the higher-ranked medical alert systems in our review.
Best Medical Alert Systems
To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Life Fone and Alert 1.
Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.
Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.
There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.
As you compare the various medical alert systems currently available, there are several aspects to keep in mind:
TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Medical Alert Systems In The News
Global Medical Alert System/Personal Emergency Response System Market research report presents a Detailed segmentation of the market by end user and by geography (North America, China, Europe, Southea...
Published: Mon, 17 Sep 2018 00:15:00 GMT
SARASOTA, Fla., Sept. 17, 2018 /PRNewswire/ -- Companion Call for Help, a purpose-built, voice-activated medical alert system developed by Sarasota-based Ways Security, is one of eight national ...
Published: Mon, 17 Sep 2018 07:53:00 GMT
However, the need for a Personal Emergency Response System (PERS), also called "Medical Alert Systems," or "Urgent Response Devices," has not faded. Every AARP magazine has ads for several brands. My ...
Published: Fri, 14 Sep 2018 16:52:00 GMT
Having the wrong diagnosis is literally killing some 40,000 to 80,000 Americans a year, and that's just in the hospital, according to a new coalition that is aiming to alert clinicians ... academic me...
Published: Fri, 14 Sep 2018 09:49:00 GMT
The girl, who was found early Monday morning and is now being provided medical attention ... to the rarely used warning system, but many who received the Amber Alert were more concerned about ...
Published: Mon, 17 Sep 2018 09:24:16 GMT
(Representational Image) Mumbai: The Maharashtra government has asked police to develop an internet and GPS based Emergency Alert System to help senior citizens ... the helpline to get help in case of ...
Published: Thu, 13 Sep 2018 02:59:00 GMT
This whole-person approach to care leverages the health system as well as community partners, aiming to reduce readmissions, lower length of stay, and alert clinicians earlier ... M.D., Chief Medical ...
Published: Tue, 18 Sep 2018 05:15:00 GMT
An increasing number of healthcare professionals have become alert to the need for well-rounded medical device security in recent years ... often so long that it outlives the support cycle for the ope...
Published: Tue, 11 Sep 2018 05:00:00 GMT
In April, the National Public Alerting System, also known as Alert Ready began sending wireless notifications ... Missing a dose could lead to extreme medical distress. It's unclear if she had access ...
Published: Tue, 18 Sep 2018 15:20:00 GMT
THE Ministry of Health is urging the country to be on the alert ... Chief Medical Officer (CMO) at the ministry, Dr Jacquiline Bisasor-McKenzie, told journalists that as the system approaches ...
Published: Tue, 11 Sep 2018 22:18:00 GMT
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