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Since 1976, LifeFone has been a part of the healthcare communications industry. With both a A+ rating at the BBB and thousands of independently-verified positive customer reviews, this company continues to offer reliable, effective service through their medical alert systems.
When considering what LifeFone has to offer, you'll see that they have three general packages for their medical alert services:
All plans offer discounts if you pay quarterly or annually; look at the bottom of the main pricing page to see those options. Only the annually-paid plans come with free standard shipping on your equipment; however, there was a limited-time promotional offer at the time of our review that included free shipping and a free month of service on all plans, regardless of payment schedule.
LifeFone has a 30-day free trial on all medical alert systems, and you can cancel at any time. If you've prepaid for your service, you will get a refund on any unused amount as soon as your equipment is returned.
The company offers several add-on services, such as daily-check in calls, medication reminders, and location services. Check at the bottom of your desired plan's pricing and information page to see what additional features are included and at what cost. Most plans allow for free monitoring for a spouse, though you may have to pay for the additional help button pendant or wristband. Also, Fall Detection is available on all plans for an extra charge of either $5 or $10 per month, depending on which plan you choose.
With LifeFone, you also have the opportunity to create a customized plan of Emergency Care Instructions with the help of a customer service agent. This plan includes the user's medical history and medications, preferred hospital and physicians, allergies, as well as family members, friends, or neighbors who should be contacted in an emergency. Such information makes it much more likely that you or your loved one will get the right kind of care in a timely fashion, and that first responders will be well-informed when they arrive.
We were glad to see so many customers with good things to say about LifeFone's response to emergency situations. Their monitoring center has a great track record for getting people help quickly as well as informing the family members or friends designated in the Emergency Care Instructions.
In short, LifeFone keeps people safe with a good selection of medical alert systems that are priced fairly and serviced well.
Philips has been a key player in the electronics market for many years, but you may not have known that they also offer medical alert systems sold under the name of Lifeline. The Lifeline subsidiary had an A+ rating with the BBB at the time of our review.
You'll see four systems to choose from when shopping the Lifeline site:
Philips Lifeline has thousands of positive customer comments, especially regarding the responsiveness of the 24/7 monitoring team. We were pleased to see praise from customers who have used Lifeline for years and have gotten excellent service throughout.
On the other hand, we found a number of complaints regarding Philips Lifeline's customer service department, mostly with respect to billing and shipping. Some customers had a hard time cancelling service, and got conflicting answers from different parts of the company - including being taken to collections despite showing that their equipment had already been returned and the account had been cancelled.
Philips Lifeline pricing is slightly higher than similar medical alert systems on the market, but they may be a good option for you if you like the idea of working with a business that enjoys a long history and an overall good reputation.
Best Medical Alert Systems
To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Life Fone and Philips Lifeline.
Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.
Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.
There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.
As you compare the various medical alert systems currently available, there are several aspects to keep in mind:
TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Medical Alert Systems In The News
With life expectancy increasing, the geriatric population in the US is projected to more than double by the year 2060 to over 98 million. However, many of today's seniors have a desire to live at home ...
Published: Tue, 09 Oct 2018 04:07:00 GMT
She served as a Clinical Instructor/Attending at NYU Langone, Mt. Sinai-Beth Israel and St. Vincent's Medical Centers in Manhattan. Dr. Wells graduated from Yale University with honors and was Preside...
Published: Thu, 04 Oct 2018 08:49:00 GMT
Try zero. From coaches to chancellors, the Triad Business Journal is exploring which UNC system employees earn the biggest paychecks as of Oct. 31, 2017, the most recent data available. Turns out that ...
Published: Wed, 10 Oct 2018 04:15:00 GMT
Marathon officials on Friday raised their Event Alert System level to yellow ... the marathon is a challenging endurance event," Chicago Marathon medical director Dr. George Chiampas said in a stateme...
Published: Sat, 06 Oct 2018 16:48:00 GMT
HORIBA UK Ltd, Medical announces the first global ... "Having immediate warning that the system needs attention allows us to take instant action, whether it's a reagent change or a Westgard QC alert t...
Published: Thu, 04 Oct 2018 06:43:00 GMT
It was a test that was meant to uncover problems such as this, and many people did not get the alert. The Federal Emergency Management ... and some smaller carriers many not participate in the system. ...
Published: Thu, 04 Oct 2018 13:32:00 GMT
"The presidential text alert went out and after that I lost all internet, Gmail, apps - everything stopped working," said Sarah Mendivel, a medical researcher at ... Integrated Public Alert and Warnin...
Published: Wed, 03 Oct 2018 18:24:00 GMT
READ MORE: New Silver Alert system for missing seniors yet to be used in Manitoba ... for late filing of political donations Okanagan RCMP acted appropriately after medical incident at jail: IIO Visit ...
Published: Wed, 03 Oct 2018 19:56:21 GMT
"The presidential text alert went out and after that I lost all internet, Gmail, apps - everything stopped working," said Sarah Mendivel, a medical researcher at Seattle Children's Hospita
Published: Fri, 05 Oct 2018 06:48:00 GMT
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