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Medical Guardian was created by CEO Geoff Gross to address the need to help older adults live with greater freedom while still ensuring their safety, after seeing what his own grandmother went through after falling at home and needing assistance. As an A+ rated company with the Better Business Bureau and glowing reviews from thousands of satisfied customers, Medical Guardian has established itself as the nation's first choice for medical alert systems.
All plans include wearable, lightweight, waterproof panic buttons, as well as round-the-clock monitoring that is always based in the US. There are two main types of service offered by this provider: In-Home and On-the-Go. If you're primarily looking for protection at the user's residence, you'll be choosing among the following three plans:
On the other hand, if you're looking for protection that goes with the user, you'll want to consider Medical Guardian's two mobile medical alert systems:
Medical Guardian also offers several add-ons you may want to consider. For example, if first responders may need a key to enter your residence, you can include a 4-digit lockbox for $2/month; the code is then given to the emergency personnel by the call center, so that they can get in as quickly as possible if the door is locked. You may also want to install a wall-mounted button in locations of frequent falls, such as the bathroom.
We found the pricing for all of Medical Guardian's systems to be very affordable and competitive with other services, especially given that there's no charge for the equipment itself. And, while you never have to sign a lengthy contract to use this company's services, you can save money by choosing a quarterly or annual payment plan. Also, at the time of our review, new customers could get two free months by using a promo code featured at the top of the site, so keep your eyes open for any special promotions that may be in place at the time of your order.
Another plus of using Medical Guardian for your medical alert system is their fantastic customer-friendly policies. If you're not happy with your device, coverage, or any other aspect of the system, you have 30 days from delivery to call Medical Guardian, and another 15 days to return your equipment - for a full refund of your service fees, with no cancellation charge. This is the most generous return policy in the industry.
It's no surprise that customers have glowing things to say about their experience with the service. Their comments say everything you'd want to hear about a medical alert system: "fast response time", "reliable coverage", "saved my life more than once", and much more.
Medical Guardian consistently outpaces other systems with respect to affordability, technology, and reliability of both equipment and emergency response. With their five different plans, available Fall Detection upgrade, and no required contracts or activation fees, Medical Guardian earns our highest rating among companies offering the best medical alert systems.
ResponseLINK has come a long way during their almost 20 years in the medical alert systems industry. Originally created out of a partnership between Advantor Corp. and Bell South, this company has moved away from its previous distributor-based sales model with an updated, easy-to-use website that allows customers to order directly - no salesperson required.
You'll find two basic, no-frills options when buying a medical alert system through ResponseLINK. Neither plan requires a long-term contract or equipment fees, and both come with free 1-5 business day shipping:
We weren't thrilled to see that the ResponseLINK site proudly proclaims an A+ rating with the Better Business Bureau, because the BBB site showed a lower grade of just "A". Most of the complaints there centered around their sister site, Alert1, which offers several equipment/service plans not available through ResponseLINK.
One frequent area of complaint is billing. You can save money by paying for your medical alert service annually or semi-annually, but buyer beware: we found many customers complaining that they were not able to get a refund for unused months if they had to cancel the service (e.g. if the user passed away or entered hospice care). You can only get ResponseLINK's "30 day risk-free money-back guarantee" on service plans paid in advance, not monthly billing, but for many customers that just means a big fight with customer service to actually get their prepaid money back.
Seniors and their caregivers need the best technology combined with excellent customer service and hassle-free billing. ResponseLINK's medical alert systems fall very short in all three of those criteria. We strongly suggest you choose a more customer-friendly service provider.
Best Medical Alert Systems
To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Medical Guardian and Response Link.
Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.
Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.
There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.
As you compare the various medical alert systems currently available, there are several aspects to keep in mind:
TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Medical Alert Systems In The News
reviews, has named Bay Alarm Medical to its list of top medical alert systems for 2019. The medical alert provider was recognized as the Best for Customer Service and Low Monitoring Costs. Bay Alarm ...
Published: Thu, 21 Mar 2019 03:17:00 GMT
NEW YORK, NY / ACCESSWIRE / March 22, 2019 / Juan Monteverde, founder and managing partner at Monteverde & Associates PC, a national securities firm headquartered at the Empire State Building in ...
Published: Fri, 22 Mar 2019 13:34:00 GMT
In today's health alert, Kristin Filer from Providence Medford Medical Center discussed the impacts of a good night's rest on our immune system. She explained, how a good nights rest can boost your ...
Published: Mon, 25 Mar 2019 07:33:00 GMT
This test of the Wireless Emergency Alert system is being coordinated by the state Office ... The victim walked into Kaiser's Walnut Creek Medical Center with a gunshot wound to his back and suffered ...
Published: Mon, 25 Mar 2019 17:40:00 GMT
SAN MATEO, Calif., March 20, 2019 /PRNewswire-PRWeb/ -- Caring.com, the nation's most visited website for senior living reviews, has named LifeFone to its list of top medical alert systems for 2019.
Published: Wed, 20 Mar 2019 03:20:00 GMT
On March 20, 2017, he was scheduled for an appointment at the Milwaukee VA Medical Center ... Similar to Amber Alert or Silver Alert systems, the bill activates a Green Alert throughout the ...
Published: Sun, 24 Mar 2019 19:18:00 GMT
The HIE network will replace the former Iowa Statewide Alert Notification ... to identify medical causes to patient's conditions while pursuing ways to achieve system-wide improvements in ...
Published: Thu, 21 Mar 2019 10:47:00 GMT
MIDLAND, TX (KWES) - The Medical Center Health System will supply a free Diabetes Risk Tests on March 26. According to the American Diabetes Association, 30 million Americans are diagnosed with ...
Published: Fri, 22 Mar 2019 18:03:00 GMT
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