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Although MobileHelp has only been in the medical alert systems industry for 10 years, they've established a good reputation for themselves, with an A+ rating at the Better Business Bureau and more than 1,000 positive, independently-verified customer reviews.
This company offers four systems to choose from:
If you'd like to save extra money, be sure to check out the Quarterly, Semi-Annual, and Annual tabs on the comparison page. MobileHelp also stays competitive with their risk-free, 30-day money back guarantee on all systems.
There are several upgrades available with most MobileHelp plans, such as Activity Tracking, Medication Reminders, and Location Requests for mobile device packages. Most of these services cost an additional $5 per month.
Customers have high praise for MobileHelp's medical alert systems: competitive pricing, responsive emergency monitoring and response, and helpful customer service representatives.
Because of their affordable pricing, unique features like Medication Reminders and the smart watch system, and great reputation, we recommend MobileHelp as a top provider of medical alert systems on the market today.
Rescue Alert is based in Utah and provides medical alert systems for both home and mobile use. We love that Rescue Alert has been in business for more than 30 years and has an A+ rating with the Better Business Bureau. Even more remarkable is that they have zero registered complaints with the BBB: an accomplishment for a company that has been around for three decades and BBB-accredited for nearly 15 years.
One reason customers like Rescue Alert is the 21-day check-in: if no calls or button-pushes have happened over the course of a 3-week period, RA's customer representatives will reach out to ask the user to test the system and make sure it's still functioning properly. Many seniors and their caregivers have said that they feel extra peace of mind knowing that the medical alert system is working even when they've not had to use it.
Compared with our highest-ranked medical alert services, Rescue Alert comes up a little short when it comes to monitoring: although customers are generally pleased with the courtesy and responsiveness received when they've pushed their button, RA's call center is in-house, with no backup in place. Our top services tend to have multiple call centers or service locations, so that in the event of a natural disaster or other outage, there is no break in service to their medical alert customers.
Pricing is also more complicated with Rescue Alert. While most companies have no equipment fees and just charge a monthly fee for monitoring, this provider breaks their medical alert service fees into two categories: rental vs. purchased equipment. With further pricing differences depending on whether payment is made monthly, quarterly, annually, or one-time, the average customer could understandably come out confused.
Here's the rough breakdown of what Rescue Alert has to offer:
Overall, Rescue Alert has a good reputation for service, and some customers may like having the option to purchase their equipment outright and pay lower monthly monitoring costs.
Best Medical Alert Systems
To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Mobile Help and Rescue Alert.
Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.
Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.
There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.
As you compare the various medical alert systems currently available, there are several aspects to keep in mind:
TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Medical Alert Systems In The News
ABUJA - An e-medical transport mobile app to reduce about two million avoidable deaths in the country has been unveiled in Abuja. The app, known as Amba, is an emergency response aggregator and alert ...
Published: Tue, 18 Sep 2018 15:03:00 GMT
SARASOTA, Fla., Sept. 17, 2018 /PRNewswire/ -- Companion Call for Help, a purpose-built, voice-activated medical alert system developed by Sarasota-based Ways Security, is one of eight national finali...
Published: Mon, 17 Sep 2018 06:12:00 GMT
However, the need for a Personal Emergency Response System (PERS), also called "Medical Alert Systems," or "Urgent Response Devices," has not faded. Every AARP magazine has ads for several brands. My ...
Published: Fri, 14 Sep 2018 16:52:00 GMT
It has some alerting mechanisms on it that if the computer system is seeing a patient where mom's blood pressure or respiratory rate is low, it'll alert us to that ... to navigate that in an electroni...
Published: Tue, 18 Sep 2018 20:55:00 GMT
In April, the National Public Alerting System, also known as Alert Ready began sending wireless notifications ... Missing a dose could lead to extreme medical distress. It's unclear if she had access ...
Published: Tue, 18 Sep 2018 15:20:00 GMT
a popular medical alert system. An accelerometer and gyroscope inside the watch allow it to analyze the wearer's "wrist trajectory and impact acceleration," according to an Apple statement ...
Published: Thu, 13 Sep 2018 14:43:00 GMT
The research was led by Lancaster University with funding from the Medical Research Council and North ... (2018, September 6). How our immune system detects broken DNA: Skin cells alert the immune sys...
Published: Thu, 06 Sep 2018 11:52:00 GMT
In November 2016, an alert popped up on the computer screen of ... care programs that offer financial rewards for better-coordinated medical care. That's why it and other hospital systems are investin...
Published: Wed, 12 Sep 2018 03:10:00 GMT
The patient was conscious and alert, but had been exposed to the nerve agent VX, and the team of medical responders scrambled to treat ... chemical accident response equipment and warning systems. The ...
Published: Mon, 17 Sep 2018 13:02:00 GMT
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