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Although MobileHelp has only been in the medical alert systems industry for 10 years, they've established a good reputation for themselves, with an A+ rating at the Better Business Bureau and more than 1,000 positive, independently-verified customer reviews.
This company offers four systems to choose from:
If you'd like to save extra money, be sure to check out the Quarterly, Semi-Annual, and Annual tabs on the comparison page. MobileHelp also stays competitive with their risk-free, 30-day money back guarantee on all systems.
There are several upgrades available with most MobileHelp plans, such as Activity Tracking, Medication Reminders, and Location Requests for mobile device packages. Most of these services cost an additional $5 per month.
Customers have high praise for MobileHelp's medical alert systems: competitive pricing, responsive emergency monitoring and response, and helpful customer service representatives.
Because of their affordable pricing, unique features like Medication Reminders and the smart watch system, and great reputation, we recommend MobileHelp as a top provider of medical alert systems on the market today.
ResponseLINK has come a long way during their almost 20 years in the medical alert systems industry. Originally created out of a partnership between Advantor Corp. and Bell South, this company has moved away from its previous distributor-based sales model with an updated, easy-to-use website that allows customers to order directly - no salesperson required.
You'll find two basic, no-frills options when buying a medical alert system through ResponseLINK. Neither plan requires a long-term contract or equipment fees, and both come with free 1-5 business day shipping:
We weren't thrilled to see that the ResponseLINK site proudly proclaims an A+ rating with the Better Business Bureau, because the BBB site showed a lower grade of just "A". Most of the complaints there centered around their sister site, Alert1, which offers several equipment/service plans not available through ResponseLINK.
One frequent area of complaint is billing. You can save money by paying for your medical alert service annually or semi-annually, but buyer beware: we found many customers complaining that they were not able to get a refund for unused months if they had to cancel the service (e.g. if the user passed away or entered hospice care). You can only get ResponseLINK's "30 day risk-free money-back guarantee" on service plans paid in advance, not monthly billing, but for many customers that just means a big fight with customer service to actually get their prepaid money back.
Seniors and their caregivers need the best technology combined with excellent customer service and hassle-free billing. ResponseLINK's medical alert systems fall very short in all three of those criteria. We strongly suggest you choose a more customer-friendly service provider.
Best Medical Alert Systems
To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Mobile Help and Response Link.
Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.
Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.
There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.
As you compare the various medical alert systems currently available, there are several aspects to keep in mind:
TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Medical Alert Systems In The News
With life expectancy increasing, the geriatric population in the US is projected to more than double by the year 2060 to over 98 million. However, many of today's seniors have a desire to live at home ...
Published: Tue, 09 Oct 2018 04:07:00 GMT
A Chattanooga boy is being treated in Atlanta for acute flaccid myelitis, a rare and mysterious condition that largely affects the nervous system of children ... "I encourage parents to seek medical c...
Published: Wed, 17 Oct 2018 13:31:38 GMT
With 94% of Bristol students opting in to having a guardian be informed in the case of an ongoing mental health crisis, it appears that the new system has been popular with the student body.
Published: Thu, 04 Oct 2018 04:27:00 GMT
Global Medical Alert System/Personal Emergency Response System Market research report presents a Detailed segmentation of the market by end user and by geography (North America, China, Europe, Southea...
Published: Mon, 17 Sep 2018 00:15:00 GMT
(EMAILWIRE.COM, September 30, 2018 ) The report gives the clear picture of current Medical Alert Systems Market scenario and the predicted future of the industry. The report focuses on the basis of ma...
Published: Sat, 29 Sep 2018 17:00:00 GMT
Donald Trump will soon be blowing up your cell phone in a first ever test of a national presidential alert system. The system is reserved for extreme situations such as a terrorist attack, missile lau...
Published: Tue, 02 Oct 2018 16:35:00 GMT
Richmond's hospital could be one of several facilities set to get a new sepsis alert system, according to a news post by Vancouver Coastal Health. Sepsis is a potentially deadly complication that can ...
Published: Fri, 05 Oct 2018 01:49:00 GMT
conducts a test of the national Wireless Emergency Alert system. The test will happen at 2:18 p.m. ET, when all smart phones will display a "Presidential Alert" with the note: "THIS IS A TEST of the N...
Published: Mon, 01 Oct 2018 12:14:00 GMT
Medical alert systems, which give people a line to paramedics when there is an emergency, are good for the elderly, disabled and people who are prone to falling. Shannon Gettier, manager of Griswold H...
Published: Fri, 20 Jul 2018 08:02:00 GMT
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