TopConsumerReviews.com is a world-leading consumer product review site. We provide detailed reviews and ratings for thousands of products and services.

 

Philips Lifeline vs ADT

We recommend

 

Disclosure: We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

 

PHILIPS LIFELINE

Philips has been a key player in the electronics market for many years, but you may not have known that they also offer medical alert systems sold under the name of Lifeline. The Lifeline subsidiary had an A+ rating with the BBB at the time of our review.

You'll see four systems to choose from when shopping the Lifeline site:

  • HomeSafe: starting at $29.95/month, this system is the basic, traditional landline medical alert system that comes with a pendant or wristband help button and home base unit. Philips doesn't specify the range distance between the help button and the "in-home communicator". If you need a cellular connection, you'll pay $41.95/month.
  • HomeSafe with AutoAlert: starting at $44.95/month, this system is the same as HomeSafe but adds the AutoAlert Fall Detection capability. Because of that capability, you'll need to wear the help button as a pendant, not a wristwatch. Again, if you need a cellular connection, expect to pay more ($56.95/month).
  • GoSafe: starting at $54.95/month, this system uses 6 locating technologies beyond traditional GPS to send help in an emergency. It also includes AutoAlert fall detection. You still get an in-home communicator that connects automatically to your remote pendant when you return to your residence. Once more, you'll pay extra ($64.95/month) if you need a cellular connection instead of a landline.
  • GoSafe 2: similar to the GoSafe, this system starts at $44.95/month plus a one-time device fee of $99.95. It includes automatic fall detection, but it does not include an in-home base unit. Connection is through AT&T wireless networks.

Philips Lifeline has thousands of positive customer comments, especially regarding the responsiveness of the 24/7 monitoring team. We were pleased to see praise from customers who have used Lifeline for years and have gotten excellent service throughout.

On the other hand, we found a number of complaints regarding Philips Lifeline's customer service department, mostly with respect to billing and shipping. Some customers had a hard time cancelling service, and got conflicting answers from different parts of the company - including being taken to collections despite showing that their equipment had already been returned and the account had been cancelled.

Philips Lifeline pricing is slightly higher than similar medical alert systems on the market, but they may be a good option for you if you like the idea of working with a business that enjoys a long history and an overall good reputation.

Visit Site >

ADT

ADT has been a frontrunner in home security for many years, so it shouldn't come as a surprise that they carry a line of medical alert systems as well. As an A+ rated company with the Better Business Bureau, ADT has a good reputation.

Unlike their security systems, ADT does not require you to call or email for a quote in order to find out what their medical alert services cost - and we like that. They carry three basic systems:

  • Medical Alert Basic: for $29.99 per month, you'll get the standard base unit and help button combo. The button can be worn as a pendant or on a wristband. The expected range is approximately 300 feet between the base and the help button, and you need a landline for the system to operate. ADT adds a unique temperature monitoring feature with this system, which will alert the 24/7 monitoring center if it detects room temperatures of extreme cold or heat.
  • Medical Alert Plus: for $35.99/month, you can get a system that does not require a landline and that includes optional fall detection ($10/month extra). This system has an extended range of 600 feet and also has the temperature-sensing feature. It connects using AT&T's wireless network, so be sure to check their coverage in your area.
  • On-the-Go Emergency Response System: for $39.99/month, this system gives you the ability to access help wherever you go, through a mobile unit with a built-in speaker. This system also has a pendant, but it can only be used within a 100-foot range of the mobile unit. This system does not include temperature monitoring, but you can get the fall detection pendant and service for the additional $10/month.

We were frustrated as we tried to sort through ADT's pricing. For example, looking at the main pricing page for the On-the-Go system, it says that it costs $39.99/month. But, when we clicked on the "Buy Now" button, it gave us a quote of $37.99/month. The fine print also said "There is one-time charge per accessory. The first standard pendant or wristband is $5 per month." So, is it a one-time charge or a monthly charge? Despite the confusing wording, on our final order page we were only charged the $37.99 per month, with no extra monthly fees.

ADT also has no satisfaction guarantee. This may be because they don't require a long-term contract. We noticed that they said they offer discounted rates for paying quarterly or annually, but we weren't given that option at any point during the ordering process.

Despite these quirks, ADT is still worth considering for your medical alert system: if for no other reason than the fact that they are backed by one of the biggest names in home security.

Visit Site >


Best Medical Alert Systems

To help you find the Best Medical Alert Systems, TopConsumerReviews.com provides you with an in-depth comparison of Philips Lifeline and ADT.

Who has the best Medical Alert Systems? As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.

Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.

There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.

As you compare the various medical alert systems currently available, there are several aspects to keep in mind:

TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.



How to Choose a Medical Alert System

Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.

If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.

There are several important elements to consider when choosing a medical alert system. Some of these include:

Equipment
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with a good history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.

Warranty
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.

Monitoring Center
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?

Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early you may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.

 



Medical Alert Systems In The News

Critical Alert Systems Partners with CareSight

Nov. 13, 2018 (GLOBE NEWSWIRE) -- Critical Alert Systems (CAS) is pleased to announce ... uses analytics and advanced reporting to transform medical device alerts and alarms into actionable ...

Published:  Tue, 13 Nov 2018 03:30:00 GMT



Computerized alert system confers more anticoagulation use, better outcomes in AF

The support system sends an alert to a clinician with the patient's CHA2DS2-VASc ... There is much frustration felt by physicians about electronic medical records. They have not provided the expected ...

Published:  Sun, 11 Nov 2018 11:56:00 GMT



InventHelp Inventor Develops Improved Medical Alarm System (NJD-1290)

This invention would alert a loved one or friend of a medical problem ... ... SOU...

Published:  Mon, 12 Nov 2018 10:30:00 GMT



School district plans rollout of new crisis alert system

SOUTH BERWICK, Maine - A review of the new CrisisGo emergency alert system highlighted the School Administrative ... The list begins by asking first responders to look for a victim's medical alert tag ...

Published:  Thu, 15 Nov 2018 11:37:00 GMT



Labor and Employment Alert: Missouri Legalizes Medical Marijuana

The amendment becomes effective on December 6, 2018. The initiative establishes a medical marijuana regulatory system that authorizes not less than 24 marijuana dispensaries in each of the state's eig...

Published:  Mon, 12 Nov 2018 16:43:00 GMT



Powered by Axiomtek: Alert Innovation Robotic System for Walmart Automated Online Grocery Operation

Alert Innovation has developed the Alphabot® system, a highly efficient ... touch panel computers for different industries including transportation, medical, industrial automation, energy, digital sig...

Published:  Tue, 13 Nov 2018 05:44:00 GMT




We recommend

 

- View Full Site -