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      November 13, 2018

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All Electric Scooters vs Mobility Ready

Best Mobility Scooter Stores

To help you find the Best Mobility Scooters, TopConsumerReviews.com provides you with an in-depth comparison of All Electric Scooters and Mobility Ready.

To see ALL of our reviews for the Best Mobility Scooters, please Click Here

Who has the best Mobility Scooters? For those with difficulties getting around at home or in public, mobility scooters are the most popular way of helping them stay active and engaged in life. From simplifying shopping trips to making it possible to get safely from one room to another, mobility scooters make it possible to stay independent even when users are managing difficult health conditions that affect their mobility.

When deciding which mobility scooter is right for you or for a loved one, the first consideration is what it will be used for. For example, the type of scooter you'd buy for someone who will use it primarily indoors is vastly different from what would be necessary for long trips outside. Another factor to consider is weight and portability: will you need to be able to lift it into a van or other vehicle for transport?

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Best Reviews

2018

Mobility Scooter Reviews

2 stars
All Electric Scooters

ALL ELECTRIC SCOOTERS Visit Site

Cost:

From $649 to $3,999

As you can tell from the name, All Electric Scooters focuses on mobility scooters and their related accessories, like ramps, lifts, and trailers. In business for nearly two decades, this NC-based retailer carries scooters manufactured by AmeriGlide, Golden, and Pride.

The site is not the most polished in the industry; we spotted some broken links and images, and the navigation isn't the smoothest. You'll need to have an idea of what type of scooter you want in order to start browsing your options: Travel, 3-Wheel, 4-Wheel, or Heavy Duty.

Once you've selected the scooter type, you'll get a list of the available models in that category. Although there's no way to sort them by price or features, you can click the checkbox next to the models that interest you and then select the Compare button at the top. That will allow you to compare them side-by-side in terms of their specifications.

After you add a mobility scooter to your cart, you can select the options you want: everything from color to seat width/depth/type.

You'll notice that many of the mobility scooters have a button that says, "Get a special offer for this item." If you want to get a discount, you'll have to enter your email address for a code to apply to your order.

On some of their products, All Electric also offers a 200% Lowest Price Guarantee. This applies to adult mobility scooters, vehicle lifts, and scooter accessories, either within 10 days of your purchase or prior to placing an order.

You'll also get free shipping and free batteries on all mobility scooters. That could be a significant savings compared with some of the competition.

This retailer might seem familiar, if you've browsed the others in our review: All Electric Scooters is a sister brand of US Medical Supplies, owned by the same parent company. This means that both businesses share a "B" rating with the Better Business Bureau. You might not think a "B" grade is bad, but when it comes to the BBB it typically means that there have been unresolved issues.

What are some of those problems? We found quite a few complaints that talked about extremely late delivery (over a month after ordering), defective products, and concerns with installation/assembly of larger items like scooters and wheelchair lifts. What was more troubling was the tone of All Electric Scooters' customer service representatives: defensive, curt, and even dismissive. We're not sure why they claim to have "top-rated customer support" when what we've seen is anything but.

That negativity matters, because most of their mobility scooters have an in-home warranty. Can you trust them to service your scooter in your home if they're so unfriendly to their customers?

All Electric has some perks that are attractive, like the 200% Price Match and free shipping on all scooters, but they come up short when it comes to treating their customers well after the purchase.

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2 stars
Mobility Ready

MOBILITY READY Visit Site

Cost:

From $569 to $4,349

Mobility Ready is a small, third-party retailer of mobility scooters, power wheelchairs, lift chairs, and accessories. Their selection includes a wide range of brands, from familiar names like Shoprider and Pride to smaller manufacturers like RMB and Green Bike USA.

Although you can sort through their inventory by price, name, and date added, the easiest way to start is by choosing what type of mobility scooter you need. Using the links on the left side of the page, you can go directly to 3- or 4-wheel models, styles that fold, or heavy-duty mobility scooters.

When you've selected a scooter, you'll see at a glance what customization options are available - from colors, to throttle side, even any free extras like cup holders. Shipping is free within the continental US, and most scooters have an expected delivery timeframe of 3-10 business days.

Because Mobility Ready ships scooters directly from the manufacturer, there are limits to what you can expect once you've received your order. Here are some of the more interesting ones:

  • "Shipping damage is a common thing with all shipping carriers. We will not issue refunds if boxes are refused because of box damage."
  • "We do not issue refunds for cosmetic blemishes from shipping. We will ship out replacement parts and paint. Replacement parks orders typically take between 1-3 weeks to fulfill."
  • Mobility Ready doesn't offer its own satisfaction guarantee. Instead they rely on the "Norton Shopping Guarantee" - where you'd have to make a claim to Norton within 30 days of the date you purchased your mobility scooter.
  • All warranties are strictly those offered by the manufacturer, so you'll need to read each brand's terms and conditions to know what coverage you'll get. This also applies to returns; despite advertising the "Best Return Policy" as a reason for shopping with them, Mobility Ready doesn't actually offer anything exceptional.

At the time of our review, we didn't find a listing for Mobility Ready with the Better Business Bureau. Customer comments around the web were similarly hard to find: just handful on the retailer's website itself and a handful of others in various places. Most of those were positive, but with a purchase as large as a mobility scooter, most customers want to know that a store has a strong reputation for customer service before and after the order is delivered.

For that reason, along with the limits we described above, Mobility Ready does not earn a top ranking among scooter stores. We hope to see more from them in the future, but for the time being, we can only give them two stars.

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Continued from above

And, of course, you'll need to keep in mind the needs of the person who will be using the mobility scooter; factors like size, ability to use one or both hands, and other personal characteristics can impact which scooters are a good match.

Because so many of the industry's top retailers of mobility scooters have online stores, you can easily find the right one without even leaving home. For people with challenges getting around, this is a huge plus. As you consider which store to use for your scooter investment, here are several factors to bear in mind:

  • Price. What will you spend to buy your scooter from this retailer? Will you pay for shipping/delivery? Are there any discounts available that can make your purchase more affordable?
  • Selection. How many scooters does the company carry? Are they all available, or are there models that are regularly out of stock? Do they have a variety of styles and features to choose from?
  • Policies. Does the retailer offer a satisfaction guarantee, return policy, or warranty coverage? If you get a warranty, will you have to bring the scooter to a repair facility for service, or can they send someone to you?
  • Reputation. What do customers have to say about their experience with the business? Is it rated and/or accredited by the BBB?
  • TopConsumerReviews.com has reviewed and ranked the best Mobility Scooter stores available today. We hope these reviews help you find the right mobility scooter to maintain your active, healthy lifestyle!

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