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      February 27, 2020

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  1. Spinlife
  2. Easy Med Online
  3. Medical Supply Depot
  4. Colonial Medical
  5. CWI Medical
  6. Hoveround
  7. All Electric Scooters
  8. US Medical Supplies
  9. Mobility Ready
  10. Heartland America

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Go Mobility Scooters vs All Electric Scooters

Best Mobility Scooter Stores

To help you find the Best Mobility Scooters, TopConsumerReviews.com provides you with an in-depth comparison of Go Mobility Scooters and All Electric Scooters.

To see ALL of our reviews for the Best Mobility Scooters, please Click Here

Who has the best Mobility Scooters? For those with difficulties getting around at home or in public, mobility scooters are the most popular way of helping them stay active and engaged in life. From simplifying shopping trips to making it possible to get safely from one room to another, mobility scooters make it possible to stay independent even when users are managing difficult health conditions that affect their mobility.

When deciding which mobility scooter is right for you or for a loved one, the first consideration is what it will be used for. For example, the type of scooter you'd buy for someone who will use it primarily indoors is vastly different from what would be necessary for long trips outside. Another factor to consider is weight and portability: will you need to be able to lift it into a van or other vehicle for transport?

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Best Reviews

2020

Mobility Scooter Reviews

5 stars
Go Mobility Scooters

GO MOBILITY SCOOTERS

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Cost:

From $500 to $6,225

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Not many mobility scooter stores are created and owned by someone who actually uses one on a regular basis. Enter Go Mobility Scooters, started by friends Jeff and Eric; when Jeff used a mobility scooter for the first time, he felt a freedom and joy that he'd never experienced. The pair translated that experience into a mission of helping "as many people as possible go where they want to go and continue living the lifestyle they deserve."

Go Mobility helps make this possible by offering free shipping on everything they sell, from the lowest-priced scooter to the most expensive. They also offer a Lowest Price Guarantee: just call their toll-free number or fill out their online form, and they'll contact you within 24 hours with a better price. Finally, Go Mobility has a generous return policy; all scooters can be returned within 30 days of delivery, as long as it's in original packaging, with no damage, scratches, and so on. You will have to pay a 15% restocking fee, which is in line with the other stores that allow returns.

Most of the mobility scooter sites we reviewed expect that you're starting with an idea of the basic model you need. What if you don't? We think Go Mobility does a fantastic job of helping you figure it out. On their main scooter categories page, you can see an example of each type, along with a short summary of key characteristics. For example, they say that a 4-wheel travel scooter can typically carry users up to 325 lbs., are generally recommended for users under 5'10" and have a slightly bigger turning radius which makes them more difficult to use indoors.

You'll find that kind of detail for these categories:

  • 3-Wheel Travel Scooters
  • 4-Wheel Travel Scooters
  • Heavy Duty Wheel Scooters
  • Folding Scooters
  • Pre-Mobility Scooters
  • Standing Scooters
  • Enclosed Cabin Scooters
  • Travel/Portable
  • In Home Use
  • Indoor/Outdoor Use
  • Outdoor Use

Featured brands on the Go Mobility site are Invacare, Pride, EV Rider, Drive Medical, and FreeRider.

Once you've narrowed down the choices, you'll find clear, detailed information on the scooter's page. Make sure to click through the tabs toward the bottom; you'll see specifications, the owner's manual, videos, and any warranty information.

If there are any options, you'll see them when you click on the "Customize and Buy" button. All scooters come with a free charger and 12 A/H batteries, but you may be able to upgrade to an 18 A/H battery. You can also opt into an extended warranty; most of the scooters we looked at came with a complimentary 1-year, "No Worries Service Contract" that provides you with a technician visit for any problems that arise. Just make sure to read the manufacturer warranty details too, because that's how any required replacement parts are covered.

Go Mobility has an unparalleled reputation among mobility scooter stores. They're accredited with the Better Business Bureau and maintain an "A+" rating there, with only two customer complaints filed - and those were handled very courteously by Go Mobility representatives. We also encourage you to click on the blue Reviews button on the left side of the Go Mobility Scooters website, to see their most current customer comments. We were very pleased to see so many positive remarks, especially after people had a chance to use the scooters for a while and get help if there were any issues. Post-order customer service can be the Achilles' heel for many scooter companies, so it was refreshing to see that thus far, Go Mobility has been handling that very well.

In every aspect of the purchase experience, from getting the information you need to make a decision, to getting the best possible price, and then having access to knowledgeable, responsive representatives, this store is everything you could want. For all of these reasons, Go Mobility is our first choice for mobility scooters. They earn our highest rating.

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2 stars
All Electric Scooters

ALL ELECTRIC SCOOTERS

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Cost:

From $649 to $3,999

As you can tell from the name, All Electric Scooters focuses on mobility scooters and their related accessories, like ramps, lifts, and trailers. In business for nearly two decades, this NC-based retailer carries scooters manufactured by AmeriGlide, Golden, and Pride.

The site is not the most polished in the industry; we spotted some broken links and images, and the navigation isn't the smoothest. You'll need to have an idea of what type of scooter you want in order to start browsing your options: Travel, 3-Wheel, 4-Wheel, or Heavy Duty.

Once you've selected the scooter type, you'll get a list of the available models in that category. Although there's no way to sort them by price or features, you can click the checkbox next to the models that interest you and then select the Compare button at the top. That will allow you to compare them side-by-side in terms of their specifications.

After you add a mobility scooter to your cart, you can select the options you want: everything from color to seat width/depth/type.

You'll notice that many of the mobility scooters have a button that says, "Get a special offer for this item." If you want to get a discount, you'll have to enter your email address for a code to apply to your order.

On some of their products, All Electric also offers a 200% Lowest Price Guarantee. This applies to adult mobility scooters, vehicle lifts, and scooter accessories, either within 10 days of your purchase or prior to placing an order.

You'll also get free shipping and free batteries on all mobility scooters. That could be a significant savings compared with some of the competition.

This retailer might seem familiar, if you've browsed the others in our review: All Electric Scooters is a sister brand of US Medical Supplies, owned by the same parent company. This means that both businesses share a "B" rating with the Better Business Bureau. You might not think a "B" grade is bad, but when it comes to the BBB it typically means that there have been unresolved issues.

What are some of those problems? We found quite a few complaints that talked about extremely late delivery (over a month after ordering), defective products, and concerns with installation/assembly of larger items like scooters and wheelchair lifts. What was more troubling was the tone of All Electric Scooters' customer service representatives: defensive, curt, and even dismissive. We're not sure why they claim to have "top-rated customer support" when what we've seen is anything but.

That negativity matters, because most of their mobility scooters have an in-home warranty. Can you trust them to service your scooter in your home if they're so unfriendly to their customers?

All Electric has some perks that are attractive, like the 200% Price Match and free shipping on all scooters, but they come up short when it comes to treating their customers well after the purchase.

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Continued from above

And, of course, you'll need to keep in mind the needs of the person who will be using the mobility scooter; factors like size, ability to use one or both hands, and other personal characteristics can impact which scooters are a good match.

Because so many of the industry's top retailers of mobility scooters have online stores, you can easily find the right one without even leaving home. For people with challenges getting around, this is a huge plus. As you consider which store to use for your scooter investment, here are several factors to bear in mind:

  • Price. What will you spend to buy your scooter from this retailer? Will you pay for shipping/delivery? Are there any discounts available that can make your purchase more affordable?
  • Selection. How many scooters does the company carry? Are they all available, or are there models that are regularly out of stock? Do they have a variety of styles and features to choose from?
  • Policies. Does the retailer offer a satisfaction guarantee, return policy, or warranty coverage? If you get a warranty, will you have to bring the scooter to a repair facility for service, or can they send someone to you?
  • Reputation. What do customers have to say about their experience with the business? Is it rated and/or accredited by the BBB?
  • TopConsumerReviews.com has reviewed and ranked the best Mobility Scooter stores available today. We hope these reviews help you find the right mobility scooter to maintain your active, healthy lifestyle!

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