Best Reviews TopConsumerReviews.com Best Mobility Scooters Best Reviews
Best Reviews
      June 4, 2020

Home  >  Mobility Scooters  >  Hoveround vs Heartland America

Best

Mobility Scooters

  1. Spinlife
  2. Easy Med Online
  3. Medical Supply Depot
  4. Colonial Medical
  5. CWI Medical
  6. Hoveround
  7. All Electric Scooters
  8. US Medical Supplies
  9. Mobility Ready
  10. Heartland America

Your Information Is Secure
Guide to Dealing and Caring for the Elderly Newsletter

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!

Latest Reviews

Bad Credit Loans

Buying Gold

College Textbooks

GMAT Test Prep

Investment Newsletters

MCAT Test Prep

Photo Books

Seafood

Slipcovers

Structured Settlement Buyers

 

Individual Reviews

Go Mobility Scooters

Spinlife

Easy Med Online

Medical Supply Depot

Colonial Medical

CWI Medical

Hoveround

All Electric Scooters

US Medical Supplies

Mobility Ready

Heartland America

 

Related Articles

How to Choose a Mobility Scooter

On the Road with a Mobility Scooter

Tips for Buying a Mobility Scooter

 

Our professional reviewers evaluate products and services independently, but Top Consumer Reviews may earn money when you click on the links on our pages. Learn more.

Better Business Bureau Reliability Seal

Hoveround vs Heartland America

Best Mobility Scooter Stores

To help you find the Best Mobility Scooters, TopConsumerReviews.com provides you with an in-depth comparison of Hoveround and Heartland America.

To see ALL of our reviews for the Best Mobility Scooters, please Click Here

Who has the best Mobility Scooters? For those with difficulties getting around at home or in public, mobility scooters are the most popular way of helping them stay active and engaged in life. From simplifying shopping trips to making it possible to get safely from one room to another, mobility scooters make it possible to stay independent even when users are managing difficult health conditions that affect their mobility.

When deciding which mobility scooter is right for you or for a loved one, the first consideration is what it will be used for. For example, the type of scooter you'd buy for someone who will use it primarily indoors is vastly different from what would be necessary for long trips outside. Another factor to consider is weight and portability: will you need to be able to lift it into a van or other vehicle for transport?

Continue reading below reviews

Best Reviews

2020

Mobility Scooter Reviews

2.5 stars
Hoveround

HOVEROUND

Visit Site

Cost:

From $799 to $3,949

Hoveround has been a well-known name in the mobility industry for more than 25 years. Their products include power wheelchairs, scooters, and stair lifts, all sold direct to consumers from their headquarters in Florida.

Not sure what product is the best fit? You can answer a brief survey that will guide you to the mobility solution that might work best. Or, if you already know that you want a scooter, you'll find them under the Mobility Solutions heading. Hoveround carries a total of 12 scooters, 3- and 4-wheel options in travel and heavy-duty styles. The site doesn't give you a way to sort through the scooters by features, so you'll need to browse awhile to find out more about each model.

When you've selected a scooter that interests you, you'll find very detailed information - including downloadable owner's manuals and spec sheets. Unlike some of Hoveround's competitors, they don't seem to give you options for customizing their mobility scooters' seat width/height, color, and so on.

If you are getting your Hoveround scooter through Medicare or private insurance, you'll get free delivery and in-home training by Hoveround employees - known as White Glove Delivery. On the other hand, if you're paying privately, you'll still get standard shipping for no extra charge, but you'll need to pay for the White Glove Delivery if you want it.

Hoveround doesn't tell you what their return policy is for mobility scooters - if there is one. They only specify what to expect when buying two models of their power wheelchairs. You do get a 14-month "Peace of Mind Warranty" on their scooters - but again, good luck finding a description of what that entails.

Reviews on the business and their mobility scooters are very mixed. We found a lot of praise for how Hoveround helped customers choose the right product for their needs and navigate all of the paperwork necessary to get their scooter covered by Medicare. The company has an "A+" rating with the Better Business bureau, and you'll see lots of five-star Google reviews at the bottom of the Hoveround site.

But, we also found more than a few reviews that complained about the post-purchase experience - but you won't see those on the Hoveround site, because they only show the top comments. Looking at the actual Google reviews and other places, dozens of customers said that the batteries don't last nearly as long as expected. Others described having to wait weeks to get replacement parts, leaving them with no working scooter in the meanwhile. And, more than a few people said that they had to wait 30 minutes to an hour on hold in order to speak with someone in customer service.

Hoveround might be a good choice if you want a company that is knowledgeable in working with private insurance and Medicare to get your mobility scooter at little to no cost. But, you should expect it to be challenging to connect with this retailer if you need service after your purchase.

Visit Site
1 star
Heartland America

HEARTLAND AMERICA

Visit Site

Cost:

$749.99

Heartland America has been in business for more than three decades, specializing in offering discounted products across a broad range of categories. Reputation-wise, they've got an A+ and accreditation from the Better Business Bureau, which is a good sign.

But, with respect to mobility scooters, this store is extremely limited. At the time of our review, Heartland America only carried two scooters, neither of which looked to be particularly durable or fully-featured. Each one sells for $749.99, and when we visited there was a shipping discount that brought the delivery cost down to a still-spendy $84.99.

Both scooters come with a limited 6-month warranty, but the retailer doesn't specify how they service the scooters for those repairs. And, should you want to make a return, there's no guarantee that mobility scooters are included in Heartland America's 30-day policy. You'll also be required to cover the return shipping costs, which are likely to be expensive.

Unfortunately, Heartland America's long history as a company doesn't make up for the fact that they have a disappointing selection of mobility scooters that won't meet most people's needs. We're sure you'll have a more satisfying shopping experience with one of the higher-ranked scooter stores in our review.

Visit Site

Continued from above

And, of course, you'll need to keep in mind the needs of the person who will be using the mobility scooter; factors like size, ability to use one or both hands, and other personal characteristics can impact which scooters are a good match.

Because so many of the industry's top retailers of mobility scooters have online stores, you can easily find the right one without even leaving home. For people with challenges getting around, this is a huge plus. As you consider which store to use for your scooter investment, here are several factors to bear in mind:

  • Price. What will you spend to buy your scooter from this retailer? Will you pay for shipping/delivery? Are there any discounts available that can make your purchase more affordable?
  • Selection. How many scooters does the company carry? Are they all available, or are there models that are regularly out of stock? Do they have a variety of styles and features to choose from?
  • Policies. Does the retailer offer a satisfaction guarantee, return policy, or warranty coverage? If you get a warranty, will you have to bring the scooter to a repair facility for service, or can they send someone to you?
  • Reputation. What do customers have to say about their experience with the business? Is it rated and/or accredited by the BBB?
  • TopConsumerReviews.com has reviewed and ranked the best Mobility Scooter stores available today. We hope these reviews help you find the right mobility scooter to maintain your active, healthy lifestyle!

Bird shuts down Circ operations in Middle East, scraps as many as 10,000 scooters

Bird has shut down scooter sharing in several cities in the Middle East, an operation that was managed by Circ, the micromobility startup it acquired in January. About 100 Circ employees have been ...

Published:  Tue, 02 Jun 2020 16:24:00 GMT



These "self-driving' shared scooters will automatically return to base after each use

This article was originally published by Sarah Wray on Cities Today, the leading news platform on urban mobility and innovation, reaching an international audience of city leaders. For the latest ...

Published:  Sat, 30 May 2020 05:08:00 GMT



As Italy Opens its Doors to the World, Helbiz Launches the First Electric Scooters in Rome

Helbiz, a global leader in micro-mobility, today announced the launch of Rome, Italy's first-ever fleet of electric scooters. At a press conference, h ...

Published:  Thu, 28 May 2020 09:34:00 GMT



Bird is scrapping thousands of electric scooters in the Middle East

Bird is scrapping thousands of e-scooters in the Middle East and shutting down its operations in the majority of the region as a result of the coronavirus pandemic, according to five people familiar ...

Published:  Wed, 03 Jun 2020 04:17:00 GMT



Segway Ninebot begins sales for its futuristic $569 electric scooter

Ninebot, the Chinese electric mobility company that purchased Segway, has just launched the Ninebot KickScooter Air T15. The electric scooter is the company's latest design and features a number of ...

Published:  Mon, 01 Jun 2020 23:16:00 GMT



Wunder Mobility opens one-stop shop to launch fleet-sharing companies

With the world starting to reopen during the coronavirus crisis, Wunder Mobility has launched a new offering to help people get around.

Published:  Thu, 28 May 2020 01:00:00 GMT



SEE IT: Woman in mobility scooter gets blasted by fire extinguisher in Minneapolis protest

A woman in a wheelchair was pushed, punched and sprayed with a fire extinguisher after being accused of "stabbing people" outside a Target store in Minneapolis during Wednesday night's chaotic protest ...

Published:  Thu, 28 May 2020 02:32:00 GMT



Uber sends thousands of electric bikes and scooters to the scrapheap after Lime deal

Uber is scrapping thousands of electric bikes and scooters worth millions of dollars after selling its Jump unit to mobility start-up Lime earlier this month. The firm said it dec ...

Published:  Thu, 28 May 2020 10:45:00 GMT



Indian EV group Ola acquires high-tech Dutch electric scooter company Etergo

The Dutch electric scooter company Etergo spent much of the last year shopping itself around for new funding options. Now we've learned that Indian EV company Ola Electric Mobility has acquired Etergo ...

Published:  Sun, 31 May 2020 06:28:00 GMT



Share Us!   

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure