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      November 15, 2018

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Medical Supply Depot vs Colonial Medical

Best Mobility Scooter Stores

To help you find the Best Mobility Scooters, TopConsumerReviews.com provides you with an in-depth comparison of Medical Supply Depot and Colonial Medical.

To see ALL of our reviews for the Best Mobility Scooters, please Click Here

Who has the best Mobility Scooters? For those with difficulties getting around at home or in public, mobility scooters are the most popular way of helping them stay active and engaged in life. From simplifying shopping trips to making it possible to get safely from one room to another, mobility scooters make it possible to stay independent even when users are managing difficult health conditions that affect their mobility.

When deciding which mobility scooter is right for you or for a loved one, the first consideration is what it will be used for. For example, the type of scooter you'd buy for someone who will use it primarily indoors is vastly different from what would be necessary for long trips outside. Another factor to consider is weight and portability: will you need to be able to lift it into a van or other vehicle for transport?

Continue reading below reviews

Best Reviews

2018

Mobility Scooter Reviews

3.5 stars
Medical Supply Depot

MEDICAL SUPPLY DEPOT Visit Site

Cost:

From $795 to $7,376

Medical Supply Depot was created in Brooklyn in 2005 by a volunteer EMT who saw that many service calls would have been prevented if the patient had been given access to affordable medical supplies. The store offers free shipping on most orders over $75 and a lowest-price guarantee.

If you are willing to give Medical Supply Depot your email address, you can probably get a discount of 5% on your order - though the pop-up offer we got said that there were certain conditions that apply to that discount.

To start shopping for a mobility scooter, you'll need to select among their categories:

  • Travel/Portable
  • Indoor
  • Indoor/Outdoor
  • 3-Wheel
  • 4-Wheel
  • Heavy-Duty

Once you've clicked on a category, you can sort your results by brand, price, or subcategory. Medical Supply Depot carries approximately 30 different models of mobility scooters, from well-known brands like Drive Medical, Zipr, and Shoprider.

On each product's page, you'll find the typical details: features, specifications, and so on. If your scooter has any available options, such as color or seat width, you'll also see those on that page.

All of the scooters sold by Medical Supply Depot come with a 25% restocking fee, because you'll have to return them directly to the manufacturer. That probably means the same process applies if you need to make a warranty claim: in other words, there is no warranty offered specifically by this store, only what is offered by the brand. Because warranty issues are some of the most critical when making a major purchase, it would have been helpful to see links to the manufacturers' warranty policies in each mobility scooter's listing. Instead, only a few of the scooters included warranty details in the "Features" part of the product description.

This store has a good reputation. Medical Supply Depot had an "A+" rating as an accredited company with the BBB at the time of our review. We also found hundreds of positive reviews from customers - although it's worth pointing out that those reviews were generally from shoppers who used the retailer for much smaller items, such as incontinence pads or walking canes, not for mobility scooters.

Medical Supply Depot carries well-known brands of mobility scooters at prices that are comparable with other retailers, and their reputation is solid. We recommend that you consider them when making your decision about which scooter to buy.

Visit Site

3 stars
Colonial Medical

COLONIAL MEDICAL Visit Site

Cost:

From $831 to $5,676

Colonial Medical is one of just a handful of companies that actually maintains a warehouse of medical equipment. In business since 1984, the company currently has an A+ with the BBB and is a name to trust when deciding where to buy a mobility scooter or other medical equipment.

The online store is fairly basic. When looking at scooters, you can sort by price, name, or rating. The site doesn't make it easy to go directly to the types of scooters you want, such as 3- or 4-wheel models, so be prepared to spend some time looking for the right one out of the 22 mobility scooters they carry.

When you click on a scooter, you'll be able to see at a glance what to expect in terms of options, specifications, and price. Almost all of the scooters ship for free, and all of the ones we considered came with a lifetime warranty. We would like to see Colonial Medical provide more details on that warranty: does it come with in-house repairs or any other features?

It's also important to note that mobility scooters are strictly non-returnable, unless it is received as defective or damaged in some way. You would need to contact Colonial Medical's customer service department right away if that's the case.

Although we found a few complaints about ordering issues, most of those were several years old. This makes us think that part of the reason this store has such a solid rating with the BBB is because they've made improvements over the last few years.

Overall, Colonial Medical has an adequate selection of mobility scooters, and we like the idea of making such a major purchase from a company that has proven itself as reputable for over 30 years.

Visit Site

Continued from above

And, of course, you'll need to keep in mind the needs of the person who will be using the mobility scooter; factors like size, ability to use one or both hands, and other personal characteristics can impact which scooters are a good match.

Because so many of the industry's top retailers of mobility scooters have online stores, you can easily find the right one without even leaving home. For people with challenges getting around, this is a huge plus. As you consider which store to use for your scooter investment, here are several factors to bear in mind:

  • Price. What will you spend to buy your scooter from this retailer? Will you pay for shipping/delivery? Are there any discounts available that can make your purchase more affordable?
  • Selection. How many scooters does the company carry? Are they all available, or are there models that are regularly out of stock? Do they have a variety of styles and features to choose from?
  • Policies. Does the retailer offer a satisfaction guarantee, return policy, or warranty coverage? If you get a warranty, will you have to bring the scooter to a repair facility for service, or can they send someone to you?
  • Reputation. What do customers have to say about their experience with the business? Is it rated and/or accredited by the BBB?
  • TopConsumerReviews.com has reviewed and ranked the best Mobility Scooter stores available today. We hope these reviews help you find the right mobility scooter to maintain your active, healthy lifestyle!

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