March 23, 2018

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Related Articles

Mystery Shopping is a Big Business

The Purpose of Mystery Shopping

How to Earn Money From Home as a Mystery Shopper

How to Find Legitimate Mystery Shopping Jobs

Popular Industries that Use Mystery Shoppers

Tax Deductions for Mystery Shoppers

How to Spot Mystery Shopping Scams

Mystery Shopping Frequently Asked Questions

Mystery Shopping & How to Present Yourself While On the Job


Top Consumer Reviews Articles provides unique articles that you won't find anywhere else on the internet. These articles are designed to help you make the most informed decisions possible.

Mystery Shopping Is A Big Business

In this decade, mystery shopping is one of the hottest trends found in any store. In the United States alone, the industry is valued at over $600 million with no signs of slowing down. Although practically every industry enlists the services of mystery shopping, the top companies known to hire secret shoppers, including retail, banking/financial, fast food and gas station/convenience store outlets.

Mystery shopping allows for individuals to pose as regular customers while they are, in fact, actually evaluating a business, product or service. Secret shoppers, also known as mystery shoppers, work on their own schedule and enjoy all of the conveniences that go along with being self-employed. In addition, secret shoppers often get to enjoy a host of products and/or services free of charge.

Although being a secret shopper can certainly be fun, much like any other job, the work is very serious. The goal of mystery shopping is to provide an unbiased evaluation regarding a company's customer service, product quality and/or availability and overall shopping experience. Generally, businesses use mystery shopping reports as a way of improving their company.

If you are searching for a mystery shopping job, it's a good idea to work with more than one company. This is especially true if you hope to receive a steady workflow. When you sign up with a mystery shopping company, you may be asked to sign a confidentiality agreement and/or permit the company to perform a background check.

When you receive an assignment as a secret shopper, you will be given a set of guidelines to follow during your evaluation. In most cases, you will also be given a questionnaire to complete that will serve as your evaluation. Most questions require standard, one word answers. Others, however, may require that you elaborate on a certain experience or explain your take on one or more business policies.

If you plan to make mystery shopping either a part or full-time career, you will need to act professionally, uphold every aspect of any/all contracts, remain motivated to work hard and take pride in each evaluation. Every secret shopper needs to possess an eye for detail, which means you will notice even the smallest of points that others may overlook. Because your evaluation will be in written form, you must also have the ability to write clearly and effectively.

Mystery shopping is one of the best and most effective ways for companies to learn what works and what does not. If you have ever walked into a store and noticed a comment box, then you have already experienced a company who values opinions and is looking for ways to improve the overall experience of their customers. A secret shopper is the live version of a comment box and, in exchange for financial compensation, will produce a well-written evaluation that can be used to improve every aspect of a business. Although they work in secret, there really is no mystery as to why every industry values the work of a secret shopper and the valuable information that only they can provide.

5 Ways a Mystery Shopper Program Can Improve the Guest Experience

Most restaurant operators are familiar with the concept of a mystery shopper; people who visit a restaurant and fill out a report based on their experience. It's a concept that's been around nearly as long as the restaurant business itself. But while ...

Published:  Fri, 09 Mar 2018 11:43:00 GMT

Sydney Trains spends millions on mystery shoppers

The NSW Berejiklian government has signed a secretive two-year, multimillion-dollar contract for mystery shoppers to ride the Sydney Trains network, The New Daily can reveal. Accounting firm Ernst and Young was contracted at a figure understood to be $4 ...

Published:  Wed, 14 Mar 2018 17:12:00 GMT

Greythorn: A mystery "˜suburb' where the locals aren't even sure where they live

But no. Don't get excited. The real Greythorn is a little enclave in Balwyn North. Its name covers a park, a shopping centre, and a road. And a house here will cost you about $1.9 million. Ask a Greythornian if Greythorn is different to Balwyn North ...

Published:  Tue, 20 Mar 2018 03:28:00 GMT

FA - Mystery Shopper West Sussex - IJO - 22032018

Each week the mystery shopper seeks advice from independent advisers in the UK. The aim is to find out whether advisers are delivering the goods when it comes to the all-important initial telephone contact between client and adviser. It is only intended to ...

Published:  Wed, 21 Mar 2018 04:22:00 GMT

Thieves steal millions of PC Optimum points, go on shopping sprees

"I was shocked," she said, after discovering the bogus transactions plus an indication that a mystery cellphone had been linked to ... Loblaws merged its two rewards programs - PC Plus and Shoppers Optimum - to form PC Optimum on Feb. 1.

Published:  Thu, 22 Mar 2018 01:00:00 GMT

So... where's the tape The mystery surrounding the secretly recorded audio of Peter and Karl Stefanovic discussing Georgie Gardner deepens - as rumours swirl 'it has been ...

Entertainment journalist Peter Ford alleged on Monday that an Uber driver is shopping around audio of an explosive chat ... with the siblings engaging in a bit of 'b*tching' and 'moaning'. However, mystery stills surrounds the infamous recording as ...

Published:  Mon, 12 Mar 2018 18:12:00 GMT

Scam Watch: Walmart doesn't solicit mystery shoppers

OSWEGO (WSYR-TV) - An Oswego County woman says she got a strange offer to become a secret shopper for Walmart and Western union...and suspects it's a scam. The letter, sent in the mail, instructs her to cash a $17-hundred check to test workers' customer ...

Published:  Sun, 18 Mar 2018 21:16:00 GMT

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