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      April 21, 2018

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Related Articles

Mystery Shopping is a Big Business

The Purpose of Mystery Shopping

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Popular Industries that Use Mystery Shoppers

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How to Spot Mystery Shopping Scams

Mystery Shopping Frequently Asked Questions

Mystery Shopping & How to Present Yourself While On the Job

 

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Mystery Shopping Is A Big Business

In this decade, mystery shopping is one of the hottest trends found in any store. In the United States alone, the industry is valued at over $600 million with no signs of slowing down. Although practically every industry enlists the services of mystery shopping, the top companies known to hire secret shoppers, including retail, banking/financial, fast food and gas station/convenience store outlets.

Mystery shopping allows for individuals to pose as regular customers while they are, in fact, actually evaluating a business, product or service. Secret shoppers, also known as mystery shoppers, work on their own schedule and enjoy all of the conveniences that go along with being self-employed. In addition, secret shoppers often get to enjoy a host of products and/or services free of charge.

Although being a secret shopper can certainly be fun, much like any other job, the work is very serious. The goal of mystery shopping is to provide an unbiased evaluation regarding a company's customer service, product quality and/or availability and overall shopping experience. Generally, businesses use mystery shopping reports as a way of improving their company.

If you are searching for a mystery shopping job, it's a good idea to work with more than one company. This is especially true if you hope to receive a steady workflow. When you sign up with a mystery shopping company, you may be asked to sign a confidentiality agreement and/or permit the company to perform a background check.

When you receive an assignment as a secret shopper, you will be given a set of guidelines to follow during your evaluation. In most cases, you will also be given a questionnaire to complete that will serve as your evaluation. Most questions require standard, one word answers. Others, however, may require that you elaborate on a certain experience or explain your take on one or more business policies.

If you plan to make mystery shopping either a part or full-time career, you will need to act professionally, uphold every aspect of any/all contracts, remain motivated to work hard and take pride in each evaluation. Every secret shopper needs to possess an eye for detail, which means you will notice even the smallest of points that others may overlook. Because your evaluation will be in written form, you must also have the ability to write clearly and effectively.

Mystery shopping is one of the best and most effective ways for companies to learn what works and what does not. If you have ever walked into a store and noticed a comment box, then you have already experienced a company who values opinions and is looking for ways to improve the overall experience of their customers. A secret shopper is the live version of a comment box and, in exchange for financial compensation, will produce a well-written evaluation that can be used to improve every aspect of a business. Although they work in secret, there really is no mystery as to why every industry values the work of a secret shopper and the valuable information that only they can provide.

Sainsbury's customers claim mystery muncher is "˜biting chunks' out of uncooked pizzas before they are sold

SAINSBURY'S shoppers claim a mystery muncher is taking BITES out of uncooked pizzas before they are sent to stores. Bewildered customers from two separate stores complained to the company yesterday after making the discovery. Adam Williams claims he made ...

Published:  Fri, 20 Apr 2018 08:44:00 GMT



Duluth police warn of uptick in mystery shopper scams

Duluth police are warning residents of a mystery shopper scam they said they are increasingly receiving reports about. According to Duluth Police Department Officer Ted Sadowski, the department receives about 10 reports per month of the same or similar ...

Published:  Wed, 18 Apr 2018 11:53:00 GMT



Mystery Shopper: Hayes, West London

Each week the mystery shopper seeks advice from independent advisers in the UK. The aim is to find out whether advisers are delivering the goods when it comes to the all-important initial telephone contact between client and adviser. It is only intended to ...

Published:  Wed, 18 Apr 2018 02:44:00 GMT



Mystery donor leaves bagful of cash at Polish hospice

Police in Poland are investigating after a shopping bag full of money was found left in a hospice in the north of the country, according to reports. Photo: Narodowy Bank Polski The bag, which was found under a table at the Hospice of Divine Mercy in the ...

Published:  Fri, 20 Apr 2018 06:40:00 GMT



The Mystery of the Killer Vacation

While hardly the seeds of the next Google, the business inspired Smith to launch a site called Localprofit.com, a search engine for wholesale shoppers that ... When the results came back, the mystery of Chris Smith's fantastic voyage only deepened.

Published:  Thu, 19 Apr 2018 10:37:00 GMT



Search on for mystery Sydney winner of $8 million lottery priz

The winning entry, bought at Greenfield Park Shopping Village in Sydney's west ... And in Western Australia last month a mystery winner also scored $20 million - the largest lotto win in that state since 2016.

Published:  Thu, 19 Apr 2018 18:22:00 GMT



Free mystery pints are being given away in London - but there's only 100,000 up for grabs

In what might be the worlds biggest blind beer tasting, one mystery brewer is offering over 100,000 pints of 'Free Proper Beer' to Londoners this April. Those who live in the capital will be able to redeem a free pint, by registering online from the 12 ...

Published:  Thu, 12 Apr 2018 00:33:14 GMT



Nuneaton shopping centre sold to mystery 'local' buyer

A mystery local company has bought a Nuneaton shopping centre for more than £4million. The Abbeygate Shopping Centre was up for auction in London and ended up being the star lot, fetching £4.285m. This was almost 20 per cent more than its asking price of ...

Published:  Tue, 10 Apr 2018 04:00:00 GMT



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