TopConsumerReviews.com Best Mystery Shopping
      July 23, 2019

Home  >  Mystery Shopping  >  Articles

Best

Mystery Shopping

  1. Shopper's View
  2. Best Mark
  3. Intelli-Shop
  4. Market Force
  5. Second To None
  6. Sinclair
  7. Sentry Marketing

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Over 60 Ways to Save Money Newsletter

Latest Reviews

Cruise Vacations

Dental insurance

Keto Diets

Learn to Read Programs

Menopause Relief

Online Fitness

Personal Trainers

Pet Meds

Popular Diets

Wedding Planning Guides

 

Related Articles

Earn Money From Home as a Mystery Shopper

How to Find Legitimate Mystery Shopping Jobs

How to Present Yourself While Mystery Shopping

Mystery Shopping Frequently Asked Questions

Mystery Shopping is a Big Business

How to Spot Mystery Shopping Scams

Popular Industries that Use Mystery Shoppers

Tax Deductions for Mystery Shoppers

The Purpose of Mystery Shopping

 

Top Consumer Reviews Articles

TopConsumerReviews.com provides unique articles that you won't find anywhere else on the internet. These articles are designed to help you make the most informed decisions possible.

The Purpose of Mystery Shopping

Mystery shopping is designed to provide companies with valuable information that they may use to improve their business, service or product. A secret shopper is hired to visit a business location and will be assigned a specific task, which may include questions to ask, complaints to voice, purchases to make and certain business aspects to note.

A mystery shopper must have a keen eye for detail and should notice even the smallest aspect of a business. Mystery shopping can either include making purchases or simply evaluating customer service. For instance, if a customer line is long and the wait time is dreadful, a mystery shopper will need to evaluate the situation and give his/her opinion on how to improve it. Are more employees needed? Is there a store layout that could improve functionality and help to initiate shorter wait times? These are all important questions that a professional mystery shopper should be able to answer.

Because the purpose of mystery shopping is to provide an unbiased opinion on how a company can improve its presence, the mystery shopper will pose as a customer and secretly evaluate all aspects of a location. In acting as a customer, the employees will not realize they are being evaluated and, unlike a planned visit from the head office, the atmosphere will be more relaxed and will provide a natural look at how a business truly operates.

Many companies employ the use of comment cards, which are provided for customers to offer their opinions and insight into a store and how it could be improved. When a professional mystery shopper is hired, he/she will provide the same information from a consumer standpoint, but with a professional flair. Because this approach is invaluable, mystery shopping is commonly used in every industry. Although retail, restaurant, banking and convenience store locations have been at the top of the list as businesses most likely to employ mystery shoppers, it would be difficult to find an industry that does not use secret shopping services.

If you want to know where mystery shopping services could prove to be beneficial, simply look around you. Anywhere there are customers to shop, products to be sold or services to be purchased, a mystery shopper could be invaluable. If a company believes that there is always room for improvement, they are likely to realize the importance of a third party evaluation that offers insight in the form of a written assessment.

The mystery shopping industry not only detects what may need improving, but also can help to recognize valuable services and/or quality. In a world where prompt and effective customer service is often difficult to come by, it is important for a company to know which employees and/or locations are excelling in the way that they handle both the customers and the daily business operations. Mystery shopping can be used as a way of identifying outstanding employees and potentially even rewarding them with incentives to keep up the good work. Overall, mystery shopping is designed to promote improvement when needed and recognition when deserved. The only way to know for sure which category a particular business falls into is to take away the mystery and hire a secret shopper.

Group Sales Mystery Shopping No Longer Best Way To Measure Sales Effectiveness

For decades, hotel management companies have contracted with outside mystery shopping firms to place telephone inquiry calls posing as prospects for groups, events, and corporate accounts, then report ...

Published:  Mon, 22 Jul 2019 18:58:00 GMT



Don't fall for it! Find out how to spot mystery shopping scams

Who wouldn't like to earn a little extra money, just by shopping or dining out? Being a mystery shopper can be fun and easy to do. Unfortunately, there's a good chance it's a scam. There are some ...

Published:  Sat, 20 Jul 2019 02:18:00 GMT



Don't get duped by mystery shopping job offer scams

JACKSONVILLE, Fla. - Let's face it, if it sounds too good to be true, it probably is. That's why the Federal Trade Commission is warning people about mystery shopper scams going around. In a perfect ...

Published:  Wed, 17 Jul 2019 15:41:00 GMT



Mystery serial pooper strikes in Japan

Tokyo authorities are searching for a mystery pooper who repeatedly has left feces in the same shopping district, a report said. The male perpetrator known as "Mr. Poop" has reportedly ...

Published:  Thu, 11 Jul 2019 10:28:00 GMT



Mystery Victorian Powerball winner claims $36.6 million windfall

The mystery man had one of three division-one winning entries ... Victorian division-one winning entry was sold at Mid-Town Lotto in Gisborne Central Shopping Centre. The store's owner John Kelly said ...

Published:  Sat, 20 Jul 2019 04:35:00 GMT



A mystery plan on Pacheco Street

Apartments at this location, a major intersection that's near shopping, might be a great thing as Santa Fe tries to deal with its housing shortage. Developers or the City Hall leaders proposing the ...

Published:  Sat, 20 Jul 2019 23:03:00 GMT



Shopping for a CPO car? Here's what you need to know

New cars experience depreciation - at least 10 percent in the first month - and used cars can be something of a mystery when it comes to knowing the vehicle's condition, but there's another option ...

Published:  Mon, 15 Jul 2019 09:23:00 GMT



Google launches shopping platform, but will anyone use it?

Who wouldn't love to get paid to shop? There are legitimate secret shopper operations -- and there are scams. Learn how to vet the good from the fake. Tap or click to learn to spot fake mystery ...

Published:  Tue, 23 Jul 2019 01:41:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure