Best Reviews TopConsumerReviews.com Best Mystery Shopping Best Reviews
Best Reviews
      November 18, 2018

Home  >  Mystery Shopping  >  Market Force vs Sentry Marketing

Best

Mystery Shopping

  1. Shopper's View
  2. Best Mark
  3. Intelli-Shop
  4. Market Force
  5. Second To None
  6. Sinclair
  7. Sentry Marketing

Compare Products

  • Select any 2 companies in our reviews to compare them head-to-head!
  • Compare

Your Information Is Secure
Over 60 Ways to Save Money Newsletter

Latest Reviews

Bunk Beds

Charm Bracelets

Dating Sites

Eczema

Flower Delivery

Guitar Lessons

Hair Loss

Lice

Menopause Relief

Online Stock Brokers

Watches

 

Individual Reviews

About Face

Shopper's View

Best Mark

IntelliShop

Market Force

Second To None

Sinclair Customer Metrics

Sentry Marketing

 

Related Articles

Mystery Shopping is a Big Business

The Purpose of Mystery Shopping

How to Earn Money From Home as a Mystery Shopper

How to Find Legitimate Mystery Shopping Jobs

Popular Industries that Use Mystery Shoppers

Tax Deductions for Mystery Shoppers

How to Spot Mystery Shopping Scams

Mystery Shopping Frequently Asked Questions

Mystery Shopping & How to Present Yourself While On the Job

 

Disclosure: We pay our reviewers for their reviews. We are not compensated by companies for their reviews, but we may be compensated for links and advertisements on our website. Click here for details.

Better Business Bureau Reliability Seal

Market Force vs Sentry Marketing

Best Mystery Shopping Programs

To help you find the Best Mystery Shopping, TopConsumerReviews.com provides you with an in-depth comparison of Market Force and Sentry Marketing.

To see ALL of our reviews for the Best Mystery Shopping, please Click Here

Who wouldn't love to get paid to shop, eat out, or go to the movies? That may sound too good to be true, but thousands of mystery shoppers across the US and Canada are doing just that: getting paid to visit restaurants, retail stores, and even theme parks in order to provide a customer's perspective on the cleanliness, service, and overall experience at the location.

How does mystery shopping work? Most "secret shoppers", as they are also known, are hired by third-party companies that specialize in helping businesses evaluate their performance. These third-party providers maintain a database of all of the current opportunities in your area, allowing you to apply for the jobs you'd like to do.

Continue reading below reviews

Best Reviews

2018

Mystery Shopping Reviews

3.5 stars
Market Force

MARKET FORCE Visit Site

Types:

Banking/Financial, Entertainment (theatre, theme park), Fast Food, Gas Station/C-Store, Grocery, Restaurant F&B (casual & fine dining), Retail - General

As an accredited business with an A+ rating at the BBB and MSPA Shoppers' Choice awards in both 2016 and 2017, MarketForce is a reputable source for mystery shopping jobs today.

When you visit the MarketForce intro page for secret shoppers, you'll find a basic overview of their process, including a demonstration of their mobile app. This app, known as Eyes:On, allows you to search for mystery shopping opportunities as well as submit completed shops from your phone - much easier than trying to remember everything later, and helping you keep your "cover" while walking around the shop (instead of trying to take notes on paper).

Unfortunately, that's the extent of the information they offer prior to creating an account on the MarketForce site. You'll have to create an account in order to see exactly what types of shops are in your area. We went through the account set-up process and found, however, that you can create a dummy account to get a feel for their dashboard and shopper expectations. Fortunately, you don't have to enter your SSN to get to that point, unlike many of the other mystery shopping companies we surveyed.

That means that you can actually see real shops that are available in your area today. For example, when we entered our zip code, we found more than 100 shops that we could apply for, most of which were either burger places, grocery stores, or small retail businesses. This is one of the few mystery shopping sites where you can access that kind of information without providing your SSN, and we definitely recommend you take advantage of that availability.

That also gave us a window into how much MarketForce pays for their shops. We weren't impressed. One shop for a small retail location offered $8, or if the mystery shopper got to a location and found out that it was actually closed, they'd be paid $4. How would you feel if you drove to a location only to find out it was no longer in business? Would $4 cover your gas and time? Probably not.

We also weren't thrilled with what many mystery shoppers had to say about MarketForce's contractor support. We found comments describing how they were unavailable during priority shops and didn't get the answer to the shopper in time to complete the shop, and then the mystery shopper was penalized for a late or incomplete report. Many secret shoppers also say that you should expect MarketForce to be extremely strict when it comes to the quality of your evaluations; misspell a sales associate's name or leave out one answer, and you are likely to not be paid for the shop.

Because of how stressful that would be for new shoppers, we think MarketForce may be a better choice for seasoned mystery shoppers. Their reputation is excellent, as demonstrated by their BBB grade and their Peoples' Choice awards at the MSPA, making MarketForce a solid mystery shopping provider - just maybe not if you're brand new to the industry.

Visit Site

2 stars
Sentry Marketing

SENTRY MARKETING Visit Site

Types:

Unknown

Created by former Ford exec Dave Agius, Sentry marketing was developed to help companies create "the best versions of themselves". Do they also help mystery shoppers have the best possible experience? We don't think so.

First, Sentry offers virtually no information to prospective shoppers prior to sign up. Do they send their secret shoppers to pizza places, amusement parks, or oil change shops? No idea. Do they pay via PayPal or check? Great question. What are their requirements for mystery shoppers? It's anyone's guess. To get any information at all, you'll have to go through multiple pages of their online registration form; they ask for your Social Security Number before you even get to see the agreement you're signing.

Second, we found multiple complaints from mystery shoppers who have worked with Sentry. Criticism typically centered around payments: the consensus was that it can often take months to get paid for completing a shop. Also, many people report that Sentry requires their mystery shoppers to receive payment through a third-party vendor that also deducts a service fee with each transaction.

Finally, while Sentry Marketing Group did have an A+ rating with the Better Business Bureau at the time of our review, and they were a member of various mystery shopping organizations (CXPA, MSPA, and IASE), they didn't appear to have any recognitions from any of those groups. Compared with other providers in our review that had awards and other accolades from both organizations and mystery shoppers themselves, Sentry doesn't seem to offer their secret shoppers the level of service that they try to help their clients achieve themselves.

The "mystery" in mystery shopping isn't supposed to refer to wondering when you're going to get paid or what types of companies you could be evaluating. Unfortunately, with Sentry that's probably what you'll get - so we strongly suggest you look at the higher-ranked secret shopping providers in our review.

Visit Site

Continued from above

Sometimes, if there's a high-priority shop near you, you may even receive a direct invitation to do the assignment. Of course, in order to be eligible, you'll likely have to fill out an application to be accepted as a mystery shopper for each provider that interests you.

Payment varies by company; some mystery shops pay you for your time, while others reimburse you for making a purchase that you get to keep. In either case, you'll be expected to fill out some kind of survey or evaluation regarding your experience in order to get paid. Most mystery shopping companies make payments via PayPal, though some still use traditional paper checks for their contractors.

No matter which mystery shopping company you choose, however, you should never have to pay to be a secret shopper: though you can opt for shopper training and certification to increase your chances of being selected for certain jobs, joining a reputable company's shopper database shouldn't cost you anything.

When considering the many different companies that specialize in hiring mystery shoppers, there are several aspects to keep in mind. Some of these include:

  • Selection. How many businesses does the company work with? Do they have any businesses that you'd enjoy reviewing?
  • Transparency. Does the company offer plenty of information upfront about their process for hiring mystery shoppers? Or do you have to give them your information first?
  • Reputation. Does the mystery shopping company have a good track record for quality jobs, on-time payments, and support for their secret shoppers?

TopConsumerReviews.com has reviewed and ranked the best mystery shopping providers available today. We hope this free information gets you on the road to your secret shopping experience right away!

Mystery shoppers praise Northampton town centre businesses for 'superb service' in BID awards

Smartly dressed staff, superb service and great venues - these are just a few of the highlights from this week's Northampton town centre BID Mystery Shopping Awards. At the awards ceremony this week, ...

Published:  Fri, 16 Nov 2018 08:02:00 GMT



Consumer advice: Mystery shopping scam - busted!

There are a lot of reasons to be wary of mystery shopper opportunities. Let's dissect an actual example shared by a couple of our astute readers who called to see if this was just a scam and if so, to ...

Published:  Thu, 15 Nov 2018 04:00:00 GMT



Voice of the consumer: Scam shortchanges mystery shopper

This week, a man reached out to our 11 Call for Action team when he was tricked into thinking he landed a new job as a mystery shopper. It turns out it was just a scam, and he lost hundreds of ...

Published:  Sun, 04 Nov 2018 12:40:00 GMT



Mystery Shopper: Isle of Wight

The shopper wants to buy a holiday home on the Isle of Wight, costing about £300,000. She has a mortgage on her south London home, which is valued at £500,000. She wants to know whether she should rem...

Published:  Wed, 14 Nov 2018 03:36:00 GMT



Live 5 Scambusters: Avoiding a secret shopper scam

"One of the questions was, 'Would you like to be a secret shopper or mystery shopper'" Crim said. "I thought, yeah I'd love to do that." Here's how the secret shopper scam works. Typically an unsuspe...

Published:  Fri, 09 Nov 2018 03:23:00 GMT



Share Us!    Share TopConsumerReviews.com on Twitter Share TopConsumerReviews.com on LinkedIn Share TopConsumerReviews.com on Google+ Share TopConsumerReviews.com on Pinterest

Home      About Us      Terms & Conditions      Privacy Policy      Contact Us      Disclosure