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Mystery Shopping Reviews

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With an easy-to-use, attractive website and the most comprehensive information available to prospective mystery shoppers, AboutFace is our top choice for secret shopping companies. You can even get advance notice of hot shops on their social media channels, making it easy to get the types of stores you'd like to visit.

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Shopper's View has an excellent reputation as a mystery shopping provider, in business for more than two decades and one of the founders of the top association for secret shopping companies (the MSPA). On their site, you'll find helpful videos showing you what to expect from them as a company and from their application process. This is one of the most trusted names in mystery shopping.

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BestMark has been giving mystery shoppers the opportunity to evaluate businesses since 1987. As an A+-rated company with the BBB, this secret shopper resource offers more than 10,000 assignments per month and also has contractors who perform exit interviews at various retail locations. BestMark is a good choice for new and seasoned mystery shoppers alike.

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IntelliShop has been working with mystery shoppers for more than 18 years. Their website offers a good deal of information prior to signing up with them as a secret shopper, with detailed steps for what to expect. Be aware that they do have a reputation for very strict guidelines for accepting your completed evaluations.

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MarketForce has been in the mystery shopping business for more than a decade, and their Eyes:On mobile app makes it easy to find jobs and submit evaluations. On the downside, their site doesn't offer much information about their process or requirements prior to sign-up, and we found several complaints from experienced shoppers saying that MarketForce's support team isn't very helpful.

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BestMark has been giving mystery shoppers the opportunity to evaluate businesses since 1987. As an A+-rated company with the BBB, this secret shopper resource offers more than 10,000 assignments per month and also has contractors who perform exit interviews at various retail locations. BestMark is a good choice for new and seasoned mystery shoppers alike.

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With a history spanning more than 40 years, Sinclair Customer Metrics is a well-known name among seasoned mystery shoppers. Unfortunately, they don't offer prospective contractors much information prior to the sign-up process, making it difficult to compare them easily with other services in our review.

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With no rating at the BBB, numerous complaints from shoppers about late payments and other unpleasant surprises, and very little up-front information about what new shoppers can expect, Sentry Marketing fails to inspire confidence in their mystery shopping program. We recommend caution when signing up with this secret shopping company.

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Mystery Shopping

Who wouldn't love to get paid to shop, eat out, or go to the movies That may sound too good to be true, but thousands of mystery shoppers across the US and Canada are doing just that: getting paid to visit restaurants, retail stores, and even theme parks in order to provide a customer's perspective on the cleanliness, service, and overall experience at the location.

How does mystery shopping work Most "secret shoppers", as they are also known, are hired by third-party companies that specialize in helping businesses evaluate their performance. These third-party providers maintain a database of all of the current opportunities in your area, allowing you to apply for the jobs you'd like to do.

Sometimes, if there's a high-priority shop near you, you may even receive a direct invitation to do the assignment. Of course, in order to be eligible, you'll likely have to fill out an application to be accepted as a mystery shopper for each provider that interests you.

Payment varies by company; some mystery shops pay you for your time, while others reimburse you for making a purchase that you get to keep. In either case, you'll be expected to fill out some kind of survey or evaluation regarding your experience in order to get paid. Most mystery shopping companies make payments via PayPal, though some still use traditional paper checks for their contractors.

No matter which mystery shopping company you choose, however, you should never have to pay to be a secret shopper: though you can opt for shopper training and certification to increase your chances of being selected for certain jobs, joining a reputable company's shopper database shouldn't cost you anything.

When considering the many different companies that specialize in hiring mystery shoppers, there are several aspects to keep in mind. Some of these include:

  • Selection. How many businesses does the company work with Do they have any businesses that you'd enjoy reviewing
  • Transparency. Does the company offer plenty of information upfront about their process for hiring mystery shoppers Or do you have to give them your information first
  • Reputation. Does the mystery shopping company have a good track record for quality jobs, on-time payments, and support for their secret shoppers has reviewed and ranked the best mystery shopping providers available today. We hope this free information gets you on the road to your secret shopping experience right away!

Benefits of Mystery Shopping

If you're thinking of becoming a mystery shopper, there are a number of benefits awaiting you. In addition to terrific hours, the convenience of taking a family vacation without asking the boss and having more fun at any job than most people will ever dream of having, you will enjoy the potential for a decent income at a job that offers plenty of free perks. Below are just a handful of detailed benefits for mystery shoppers.

Flexible work schedule. When you get a job as a mystery shopper, you receive paperwork necessary for your evaluation and you will enjoy being able to arrive at work according to your own schedule. Once you have completed your assessment, you simply fill out the evaluation and submit it to the company that hired you. Being able to set your own hours and work as much or as little as you want are two of the greatest benefits to being a mystery shopper.

Variety. Instead of sitting in the same old office and staring out the same old window every day, mystery shopping offers a literal change in scenery. One day you may be evaluating a retail store, the next a fine restaurant and the next a movie theater. Can you imagine being paid to watch a movie or dine out If you would enjoy getting out of a career slump, mystery shopping may be the boost that you need.

Income potential. Whether you want to participate in mystery shopping as a way to earn a few extra bucks or you want to turn it into a part or full-time career, the choice is yours. The more mystery shopping companies that you sign up with, the more income you may receive. As is the case with anything, your reward(s) that you receive will largely be determined by your efforts.

Be in business for yourself. The fact is that you are the best boss that you will ever have. When you work for yourself as a mystery shopper, you are working on your schedule, according to your hours and have more control over your income. Self-employed individuals receive tax advantages, receive higher rates of pay and are much more likely to enjoy their work.

Free stuff. When you are a mystery shopper, you are assigned a job that requires you to evaluate either a product or service. You will be given specific instructions as to what items, if any, are required to be purchased in accordance with your evaluation. Whether it is a slice of pizza or a pair of sunglasses, you will almost always be reimbursed for the cost of these items by the company who hires you as a mystery shopper. What this means for you is, in addition to being compensated financially for your job, you will also often enjoy the benefits of freebies.

Interesting work. At the end of the day, which side of the customer counter would you prefer to be on Would you rather be the cashier ringing up the purchase or would you rather be shopping and getting paid for it If you are like most, the latter is the most appealing option. When you are a mystery shopper, your work is never boring because it varies from one day to the next. You can never get bored by seeing the same people every day or doing the same activities. Mystery shopping will keep you stepping high and well over any slumps that a traditional job may offer.


Mystery Shopping In The News

Which grasses up UK ISPs to Ofcom

They didn't. It did 12 mystery shopper calls to 11 ISPs to see if the sales patter conformed to either current Ofcom guidelines or a new lot set to be brought in next year. "Under the code, providers should give customers estimated home speeds "˜as ...

Published:  Fri, 23 Mar 2018 09:43:00 GMT

Sydney Trains spends millions on mystery shoppers

The NSW Berejiklian government has signed a secretive two-year, multimillion-dollar contract for mystery shoppers to ride the Sydney Trains network, The New Daily can reveal. Accounting firm Ernst and Young was contracted at a figure understood to be $4 ...

Published:  Wed, 14 Mar 2018 17:12:00 GMT

5 Ways a Mystery Shopper Program Can Improve the Guest Experience

Most restaurant operators are familiar with the concept of a mystery shopper; people who visit a restaurant and fill out a report based on their experience. It's a concept that's been around nearly as long as the restaurant business itself. But while ...

Published:  Fri, 09 Mar 2018 11:43:00 GMT

Greythorn: A mystery "˜suburb' where the locals aren't even sure where they live

But no. Don't get excited. The real Greythorn is a little enclave in Balwyn North. Its name covers a park, a shopping centre, and a road. And a house here will cost you about $1.9 million. Ask a Greythornian if Greythorn is different to Balwyn North ...

Published:  Tue, 20 Mar 2018 03:28:00 GMT

FA - Mystery Shopper West Sussex - IJO - 22032018

Each week the mystery shopper seeks advice from independent advisers in the UK. The aim is to find out whether advisers are delivering the goods when it comes to the all-important initial telephone contact between client and adviser. It is only intended to ...

Published:  Wed, 21 Mar 2018 04:22:00 GMT

So... where's the tape The mystery surrounding the secretly recorded audio of Peter and Karl Stefanovic discussing Georgie Gardner deepens - as rumours swirl 'it has been ...

Entertainment journalist Peter Ford alleged on Monday that an Uber driver is shopping around audio of an explosive chat ... with the siblings engaging in a bit of 'b*tching' and 'moaning'. However, mystery stills surrounds the infamous recording as ...

Published:  Mon, 12 Mar 2018 18:12:00 GMT

Four years of mystery: Malaysia says U.S. company's search for MH370 will end in June

"The whole world, including the next of kin, have (new) hope to find the plane for closure," he told reporters at a remembrance event at a shopping mall near Kuala Lumpur. "For the aviation world, we want to know what exactly happened to the plane.

Published:  Mon, 19 Mar 2018 07:02:00 GMT

South Bend native lives dream through mystery novel

She not only owns a bookstore, she has a murder mystery to solve. On the other hand ... assists in solving the murder - in between shopping and taking trips to the local casino to gamble, meet gentlemen and eat at the buffet. The setting of "The ...

Published:  Sun, 18 Mar 2018 03:36:00 GMT

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