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      April 9, 2020

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Online Backup

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  2. Carbonite
  3. SOS Online Backup
  4. Crashplan
  5. IDrive
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  7. Live Drive
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Live Drive vs Box

Best Online Backup Services

To help you find the Best Online Backup Systems, provides you with an in-depth comparison of Live Drive and Box.

To see ALL of our reviews for the Best Online Backup Systems, please Click Here

Which company offers the best online backup service? One thing that keeps many computer users and business owners awake at night is how they would recover from a data loss event or security breach.

Hard drives are wonderful devices for storing more information now than ever before. But even with the advent of more solid-state (moving parts) storage components, hard drives are still prone to occasional failure, damage, intrusion, or accidental erasure.

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Online Backup Reviews

2 stars
Live Drive


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Between $8.99 and $25 per month for Personal

Between $50 and $160 per month for Business

$59.95 per month to become a reseller

LiveDrive poffers a variety of both personal and business backup plans to choose from.

3 personal online backup plans

The LiveDrive personal backup plans are split into three pricing tiers: Backup, Briefcase, and Pro Suite.

  • The Backup plan includes one PC or Mac user account backup and unlimited storage.
  • Strangely, the next highest-priced plan, Briefcase, only includes 2,000GB of storage for just synchronization of desktop and mobile apps.
  • The Pro Suite plan provides up to 5 PC or Mac user account backups, tablet and mobile backups, unlimited backup storage, and upgrades you to 5,000GB of Briefcase storage.

Confusing combinations

Apparently, the idea is to combine Backup, Pro, and Briefcase in ways that are advantageous to individual users' needs. But it just feels confusing in that you have to sit down and analyze what you'll be missing if you get the combination wrong.

Also, the storage space in the marketing copy is expressed in thousands of gigabytes vs a more simple and understandable terabyte unit. Possibly this is an international unit expression distinction, but one that felt unnecessary in a standardizing, global computing environment.

After digging a bit into the links on the product pages, we were able to find tables and frequently asked questions to help clarify the combinations.

2 business online backup plans

On the business plan side there are two online backup plans to choose from: Business Express and Business Standard.

  • With Business Express, you get 3 users, PC and Mac backup, tablet and mobile backup, and 2,000GB...ahem...make that 1 terabyte of cloud storage for $50 per month.
  • The Business Standard plan is the same as Business Express but with 7 more users and 10 terabytes of cloud storage for $160 per month.

Lack of positive reviews

We were not able to find any screenshots of the software to determine how easy or hard the backup software is to use. Reviews about LiveDrive were not positive enough to merit a better rating. Negative reviews said that the service is too expensive for what it offers and that Briefcase for Business is slow and difficult to use when syncing multiple devices. This results in a problem where updates on one device aren't available on other devices as immediately as some teams might need. Some noted that you can't use encryption keys and that there is no continuous backup feature. Other complaints were about customer service.

Unless you like to live dangerously, avoid LiveDrive and choose an alternative file backup service for better protection of your valuable data.

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Continued from above

Even worse, a disgruntled employee or a criminal who likes to hack into computers and steal data could bring your business or home computing to a grinding halt. Ransomware hackers could hold your data for ransom by encrypting it and only offering to give you the "key" to unscramble it if you pay them a large sum of money. Even if you pay, there is no guarantee that they'll give you access to your data again.

Fortunately, there are several companies that have made it their mission to help you back up, secure, and restore your irreplaceable files and protect your information. They provide the storage hardware and the software to migrate copies of your files continuously and securely to their "cloud" storage facilities.

When looking for a backup service, some important things to consider include:

  • Fees. How much storage are you getting per dollar? Obviously, the lower the cost per gigabyte, the better off you are, all other things being equal.
  • Features. Every service we reviewed offers vastly different combinations of features. Make sure the service you choose is the right fit for your particular needs, without buying features you don't need.
  • Customer Service. The last thing you need in a data emergency is poor customer service. If you have any kind of trouble with backing up or restoring files, you'll want fast, courteous, and helpful customer service. has reviewed and ranked the best online backup services to help you attain peace of mind. We hope this information helps you find the right online backup service for your home or business!

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