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      June 6, 2020

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Online Backup

  1. Acronis
  2. Carbonite
  3. SOS Online Backup
  4. Crashplan
  5. IDrive
  6. SugarSync
  7. Live Drive
  8. IBackup

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Best Online Backup Services

Which company offers the best online backup service? One thing that keeps many computer users and business owners awake at night is how they would recover from a data loss event or security breach.

Hard drives are wonderful devices for storing more information now than ever before. But even with the advent of more solid-state (moving parts) storage components, hard drives are still prone to occasional failure, damage, intrusion, or accidental erasure.

Continue reading below reviews

Best Reviews


2020

Online Backup Reviews

5 stars
Backblaze

BACKBLAZETopConsumerReviews.com Best-In-Class Blue Ribbon Award

BackBlaze covers personal as well as business data backup, storage, and recovery. With over 900 petabytes stored and over 45 billion files recovered, you can easily back up, preserve, and access your files. Customers rave about the excellence of this service, including interactions with knowledgeable, helpful company representatives. Backblaze earns our highest rating.

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4 stars
Acronis

ACRONIS

Acronis personal computer backup solutions provide backup and recovery, access to your files from any location with Internet access, and real-time protection of your files from security threats. It works on Windows, Mac, and mobile operating systems. Because of this service's reliability and affordability, it's a strong favorite with users and is one of our highest-recommended sources of online backup platforms.

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4 stars
Carbonite

CARBONITE

Carbonite provides personal cloud backup, cloud backup for small businesses, and data protection solutions for server and workload migration and disaster recovery. Carbonite has been in business for 15 years and is one of the better online backup providers available today.

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3.5 stars
SOS Online Backup

SOS ONLINE BACKUP

While other backup services back up your files to non-private storage, SOS Online Backup provides private cloud file backup for personal use or business requirements. For as long as you pay your way, your files are never deleted. This online backup service has a solid reputation with its clients, though it's priced a little higher than the competition with an interface that feels slightly less up-to-date.

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3 stars
CrashPlan

CRASHPLAN

CrashPlan is a cloud-based backup solution for small business data that includes enterprise-grade data loss protection at a low price and no file size restrictions. But, if you're looking for top-tier online backup services with equally superior customer service, you may not find it with CrashPlan.

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3 stars
IDrive

IDRIVE

IDrive is a file backup service that caters to small businesses and enterprises with a free referral program or bulk purchase options for resellers as well. They also have a service called IDrive BMR, which is a recovery service for "bare metal" systems that typically reside in server farms and data centers. But, because of the service's focus on business-level customers, the average home consumer probably won't find what they need with IDrive.

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3 stars
SugarSync

SUGARSYNC

SugarSync helps you stay productive with an online backup service that does its work in the background while you work. It includes file version control and sharing and collaboration features. A little "light" on features, SugarSync also tends to be on the more expensive side when compared with rival providers of online backup services.

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2 stars
Live Drive

LIVE DRIVE

LiveDrive has five separate pricing plans for personal and business service users that includes secure backups across multiple devices and up to unlimited storage. Access and restore your files from anywhere. However, customer reviews shed light on several negative aspects of LiveDrive, earning this online backup service a lower ranking than many of its rivals.

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1 star
I Backup

I BACKUP

IBackup seems to have fallen behind the times in terms of the amount of storage space it offers and the pricing plans published on its website. There are numerous other services that charge much less for much more.

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Continued from above

Even worse, a disgruntled employee or a criminal who likes to hack into computers and steal data could bring your business or home computing to a grinding halt. Ransomware hackers could hold your data for ransom by encrypting it and only offering to give you the "key" to unscramble it if you pay them a large sum of money. Even if you pay, there is no guarantee that they'll give you access to your data again.

Fortunately, there are several companies that have made it their mission to help you back up, secure, and restore your irreplaceable files and protect your information. They provide the storage hardware and the software to migrate copies of your files continuously and securely to their "cloud" storage facilities.

When looking for a backup service, some important things to consider include:

  • Fees. How much storage are you getting per dollar? Obviously, the lower the cost per gigabyte, the better off you are, all other things being equal.
  • Features. Every service we reviewed offers vastly different combinations of features. Make sure the service you choose is the right fit for your particular needs, without buying features you don't need.
  • Customer Service. The last thing you need in a data emergency is poor customer service. If you have any kind of trouble with backing up or restoring files, you'll want fast, courteous, and helpful customer service.

TopConsumerReviews.com has reviewed and ranked the best online backup services to help you attain peace of mind. We hope this information helps you find the right online backup service for your home or business!

Why You Should Backup Your Computer

It used to be that fire or flood could destroy an entire lifetime's worth of paper files and other personal items like photos, music, home movies, business records, and so on. This is still true. But now more and more valuable family and business documents exist primarily on hard drives in our computers, or as digital versions in smart phones or tablets. So in addition to fire, flood, or other environmental threat we can add hardware failure and computer theft to the list of threats that could remove these important items from us.

In the early days of personal computers, all PC files were recorded on floppy disks; hard drives were large, expensive devices only found in the clean, secure, and climate-controlled computer rooms of large companies or governments. This allowed the storage of personal files in cases on a shelf. Hardly more secure than paper files, but at least not susceptible to hardware failure. Now, if the hard drive in a computer fails, chances are that all the information stored there will be lost forever. This could include:

  • Business records, like payroll and accounts receivable
  • Personal financial records, including investment info, bill payments, and loan information
  • Digital family pictures, including digitized versions of old photographs and slides
  • Family videos
  • Music files
  • Genealogical records that took years to collect
  • Students' school work

Individuals, families, small businesses, and even larger enterprises sometimes have no backup copies of these valuable and often irreplaceable files. Or they might occasionally copy them to a DVD. Or they might have an external hard drive attached to the computer. Any copy is better than no copy. But copies that are kept at the same location as the computer are subject to the same environmental threats as the computer. And an external hard drive is just as subject to failure as the one inside the desktop or laptop system. Copies on optical disks, like DVDs, are likely outdated in as short a time as a week or two. So files must be manually backed up again and again, in an ever-increasing stack of disks.

What are the characteristics of a solution to this dilemma? Consider a solution that would provide:

  • Safe, secure storage of valuable documents, photos, and other files that is not only external from the computer, but at a different location entirely
  • Encryption of all data and security to ensure privacy
  • An automated process that requires no intervention after initial installation and setup
  • Easy restoration of lost files, including previous versions if the latest is accidentally overwritten
  • Relatively low cost, especially when compared to the price of optical media, paper, and printer ink

These statements all describe online computer backup systems.

 

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