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      May 30, 2020

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IDrive Review

Best Online Backup Services

To help you find the Best Online Backup Systems, provides you with an in-depth IDrive Review.

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Which company offers the best online backup service? One thing that keeps many computer users and business owners awake at night is how they would recover from a data loss event or security breach.

Hard drives are wonderful devices for storing more information now than ever before. But even with the advent of more solid-state (moving parts) storage components, hard drives are still prone to occasional failure, damage, intrusion, or accidental erasure.

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Between $52 and $149 depending on space and billing term for IDrive Personal

Between $74 and $749 depending on space and billing term for IDrive Business

IDrive's pricing plans were confusing to understand at first. One page listed a Personal plan and a Business plan separately in addition to a Free plan. Another pricing and signup page seemed to omit the free plan and combined Personal and Business plans. After a bit of re-reading it was easier to distinguish between all three.

Business backup is their strength

If you're looking for a backup system for home computing purposes, IDrive is probably overkill. There are several other easier systems to choose from.

Where IDrive shines is with small business and enterprise computing environments that have a strong need for sophisticated backup scheduling and automation. There is the ability to create groups, sub-accounts, and single sign-on to meet the needs of departmental organizations with intranets and other integrated systems.

Manage backups remotely

Compressed backups can be executed on "thin client" and web consoles in the background and incrementally so that productivity is not negatively affected. You can manage computers remotely to do backups and restores.

For quick jobs and to reduce bandwidth usage, use IDrive Express to get a quick backup and retrieval via physically shipped hard drives. All data is secured with military-grade AES encryption.

IDrive can back up all databases and servers, including Linux, Office 365, System State, Oracle, MS SharePoint, Hyper-V, VMware, MS Exchange, and MS SQL Server.

Sophisticated features means a higher price

All the same, and adjusting for the varying composition of features and pricing tiers across all services, the overall cost of IDrive over the long term seemed to be higher than other plans with other services. But, with the sophisticated set of features that IDrive has, it may be worth the price for some customers.

High marks from techies, less so from home users

Technology media reviews of IDrive are quite positive. Consumer reviews were overwhelmingly negative with regards to service and support, inadvertently canceled billing with no guarantee of data recovery once reinstated, a slow and difficult interface, and chronically unsuccessful backups. The disconnect between media reviews and consumer reviews seems to reveal a gap in technical ability between IDrive's professional and casual users.

The rating for IDrive was dropped a little to account for the initial confusion about the types of customers they're stronger at serving (personal vs. business). Plus, they don't have an unlimited storage option or a continuous backup option. Also, the disparity between tech media and individual user reviews was a concern. But as a business/enterprise solution for professionals who fully understand backups and restores at that level, it seems very solid.

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Even worse, a disgruntled employee or a criminal who likes to hack into computers and steal data could bring your business or home computing to a grinding halt. Ransomware hackers could hold your data for ransom by encrypting it and only offering to give you the "key" to unscramble it if you pay them a large sum of money. Even if you pay, there is no guarantee that they'll give you access to your data again.

Fortunately, there are several companies that have made it their mission to help you back up, secure, and restore your irreplaceable files and protect your information. They provide the storage hardware and the software to migrate copies of your files continuously and securely to their "cloud" storage facilities.

When looking for a backup service, some important things to consider include:

  • Fees. How much storage are you getting per dollar? Obviously, the lower the cost per gigabyte, the better off you are, all other things being equal.
  • Features. Every service we reviewed offers vastly different combinations of features. Make sure the service you choose is the right fit for your particular needs, without buying features you don't need.
  • Customer Service. The last thing you need in a data emergency is poor customer service. If you have any kind of trouble with backing up or restoring files, you'll want fast, courteous, and helpful customer service. has reviewed and ranked the best online backup services to help you attain peace of mind. We hope this information helps you find the right online backup service for your home or business!

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