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      November 15, 2018

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LexMod vs Omni Furniture

To help you find the Best Outdoor Furniture, TopConsumerReviews.com provides you with an in-depth comparison of LexMod and Omni Furniture.

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Buy Your Outdoor Furniture With DFO Home! There's nothing quite like sitting out on your patio in the evening, enjoying a cool breeze and a beautiful sunset while relaxing on comfortable, stylish furniture. Whether your style tends towards the super-casual, like hammocks and Adirondack chairs, or you prefer a sleek, modern look, having the right outdoor furniture can make all the difference between an unused patio or backyard and your own personal relaxation-and-entertainment zone.

What should you buy for your outdoor furniture? Naturally, the answer depends on what you have in mind. Are you looking for chaise lounges to put next to your pool, or a patio set for serving cocktails and appetizers? Outdoor furniture isn't limited just to seating: most retailers also carry chimineas and fire pit tables both for ambience and heating purposes, shades and curtains for privacy and protection from the sun, even swings just for the fun of it.

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Best Reviews

2018

Outdoor Furniture Reviews

3.5 stars
LexMod

LEXMOD Visit Site

With products featured on The Price is Right and the Martha Stewart Show, LexMod prides itself on being a favorite among Fortune 500 offices, production studios, and interior designers. In addition to outdoor furniture, LexMod carries a curated selection of furnishings and decor items for all areas of the home and office.

To begin your search, click on the Outdoor tab on the top of the page. You'll then have the ability to choose from these categories:

  • Bar and Dining
  • Individual Pieces
  • Teak Outdoor
  • Shop by Collection
  • Conversation Sets
  • Aluminum Outdoor
  • Sunbrella Outdoor
  • Daybeds and Lounges and Swings
  • Pillows

Alternately, you can choose to view all available products, though you may be overwhelmed by scrolling through everything LexMod has to offer. You can also see which collections and individual pieces are the most popular, if you're looking to stay on point with designs and colors.

Once you've selected a category, it's easy to see what's available: each thumbnail image shows you the available colors (usually with respect to cushions), and clicking on the individual product will allow you to see multiple views, an in-depth product description, customer reviews when available, and a Questions and Answers tab where you can see what other shoppers wanted to know.

Pricing at LexMod is competitive with other retailers, though we were surprised not to see any sales, discounts, or promotions on multiple visits to the site. LexMod does save you money over many other retailers, with free shipping on all orders to the 48 continental United States.

Their return policy is standard as well, with refunds issued for items returned in unused condition within 30 days of shipment. No restocking fees are charged, but you will have to pay for the costs of the return shipping.

LexMod's reputation is mostly positive: an "A-" rating with the Better Business Bureau at the time of our review, and several compliments from customers on their Facebook page. A few shoppers had complaints about issues with the website or delays in shipping, but we found LexMod's customer service representatives to be friendly and responsive in dealing with those problems.

Visit Site

2.5 stars
Omni Furniture

OMNI FURNITURE Visit Site

OMNI Furniture carries a wide range of outdoor furniture and related accessories, from bistro sets and cocktail tables to swings and gliders.

Shopping the site isn't as smooth as many of OMNI's competitors. You'll start by choosing a category under the Outdoor link at the top of the page. From there, you'll be taken to a results page that can only be sorted by price, product name, or manufacturer. We would have liked to see more options for filtering the results, such as color or material.

Once you've selected a product, you can see a brief description, along with tabs at the bottom for specifications, shipping info, and any available reviews. We noticed that the photos of almost every piece of furniture seemed like they had been taken in someone's backyard instead of being professionally done. We also didn't find any products that actually had a customer review, and many items had very little information in the specifications tab. For example, when we looked at a side table, the only specifications offered were the manufacturer name and the product weight. With items as large as patio furniture and tables, most shoppers will want dimensions to know if their available space can accommodate what they buy.

What does shipping cost with OMNI? You'll want to check each individual item, as the store's policy was unclear. It gives the impression that orders over $100 ship for free within the lower 48 United States, unless you live in a remote delivery location.

Several issues with the OMNI site left us scratching our heads. Unlike most retailers, we had to disable our ad-blocking software to view primary parts of the page (e.g. the OMNI Pride section highlighted at the top of the page). We also found several typos and mistakes that had us wondering if the site's operators are based in the US, despite numerous promises on the page describing OMNI's commitment to America and American workers. The site also describes a rewards program in the links at the bottom of the page, but there was no mention of it anywhere else on the site.

Finally, OMNI Furniture is the only outdoor furniture retailer we found that allows shoppers to haggle over pricing: most in-stock items have a "Make an Offer" button where you can tell OMNI what you'd like to pay for your dining set, outdoor bar stools, or chaise lounge.

This last feature may be directly related to the fact that OMNI Furniture is a drop shipper: in other words, they carry no inventory of their own, but instead serve a as a middleman that passes your order along to the manufacturer. This leads to questions about OMNI's returns policy, which states that OMNI will only help you to contact the manufacturer in the event of a return. Their policy further states that items have to be returned within 15 days of delivery - half as much time as what is usually offered by their competitors - along with hefty charges of 25% restocking fees, plus paying for all shipping costs and an administrative charge to OMNI.

On a positive note, OMNI Furniture did have a respectable "B+" rating with the Better Business Bureau at the time of our review, indicating that they've done an acceptable job in responding to any issues that arose. Unfortunately, we couldn't find any reviews, positive or negative, describing customers' shopping experience with OMNI Furniture.

We're concerned with the lack of feedback from actual shoppers, and the questions raised when shopping the OMNI Furniture website. We suggest you consider the more highly-rated stores in our review for your outdoor furniture shopping needs.

Visit Site

Continued from above

As you think about what you need to make your ideal outdoor space, you'll want to give some consideration to what materials are used. By design, most outdoor furniture is designed to be weather-resistant, but some materials can withstand heat, cold, rain and snow easily, while others will need to be moved indoors during times of more extreme temperatures.

You may be surprised to know that buying patio furniture and other outdoor items is often easier and more affordable when you shop online. Even on large, bulky things like lounge chairs and tables, many retailers offer free shipping, saving you the hassle of having to drive around town to find what you need - and then hoping that it will fit in your car for the ride home! What should you look for when choosing an online store for your outdoor furniture? Keep these criteria in mind:

  • Selection. Does the store have a wide variety of products to choose from? Can you get items in a number of colors, materials, and styles? How many brands does the retailer carry in stock?
  • Price. Are the prices competitive with other stores? Are there any discounts or other money-saving perks like free shipping? Will the store match the price if you find your furniture somewhere else for less?
  • Return Policy. If you need to return your purchase, will the store allow it? And, if so, will you be charged a restocking fee?
  • Customer Satisfaction. How does the store measure up when it comes to keeping their shoppers happy? Is the customer service department responsive and helpful when issues arise with products or delivery?

TopConsumerReviews.com has reviewed and ranked the best Outdoor Furniture retailers available today. We hope these reviews help you find the right outdoor furnishings to make your space perfect!

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