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      June 4, 2020

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RST Brands vs Alphamarts

To help you find the Best Outdoor Furniture, TopConsumerReviews.com provides you with an in-depth comparison of RST Brands and Alphamarts.

To see ALL of our reviews for the Best Outdoor Furniture, please Click Here

Buy Your Outdoor Furniture With DFO Home! There's nothing quite like sitting out on your patio in the evening, enjoying a cool breeze and a beautiful sunset while relaxing on comfortable, stylish furniture. Whether your style tends towards the super-casual, like hammocks and Adirondack chairs, or you prefer a sleek, modern look, having the right outdoor furniture can make all the difference between an unused patio or backyard and your own personal relaxation-and-entertainment zone.

What should you buy for your outdoor furniture? Naturally, the answer depends on what you have in mind. Are you looking for chaise lounges to put next to your pool, or a patio set for serving cocktails and appetizers? Outdoor furniture isn't limited just to seating: most retailers also carry chimineas and fire pit tables both for ambience and heating purposes, shades and curtains for privacy and protection from the sun, even swings just for the fun of it.

Continue reading below reviews

Best Reviews

2020

Outdoor Furniture Reviews

4 stars
RST Brands

RST BRANDS

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RST Brands is the place to shop if you love design - or if you have no idea what to look for! From the moment you visit the website, you'll be stunned by the vibrant colors, trendy designs, and all of the possibilities for your outdoor space.

One cool perk offered by RST Brands is the ability to connect with a design consultant, either by calling their toll-free number (877-203-5972) or using the online contact form. You'll need to take a picture or two of the space you're looking to furnish, measure the space or estimate the dimensions you'll need, and then decide on your budget! Consultants are available Monday through Friday during standard business hours, Mountain Standard Time.

When we visited the site, there was a pop-up offering a 7% discount on our entire purchase, no strings attached. Usually, these types of offers come with a requirement to sign up for an email newsletter - given that many people would rather not have to receive emails just to get a discount, we like RST Brands' approach.

RST Brands also offers financing through their partner, Affirm. Rates vary from 10-30% APR, depending on your credit history, but you can check your eligibility without impacting your credit score.

Although there was no specific information on the site, it appears that shipping on most items is free at RST Brands. We added several products to our cart, including large patio sets, and each time it said there would be no charge for shipping. We would have liked to see their shipping policy spelled out more directly, to eliminate any confusion for shoppers.

The return policy is relatively standard among retailers of outdoor furniture: items can be returned within 30 days of delivery for a full refund, as long as they are in unused, resalable condition. RST Brands does not charge a restocking fee on returns, but you will be required to pay for the cost of the return shipping.

RST Brands also maintained an A+ rating as an accredited business with the Better Business Bureau at the time of our review. While there were a few recent customer complaints on the retailer's Facebook page, mostly regarding issues with customer service, RST Brands has a generally positive reputation.

The only drawback we found to shopping for outdoor furniture at RST Brands is the selection: if you're looking for low-end plastic chairs or even wood Adirondacks, you're probably not going to find it here.

Despite this slightly limited selection, we give RST Brands a good rating particularly for their attention to design and complimentary design consultant services.

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2.5 stars
Alphamarts

ALPHAMARTS

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Alphamarts is an online-only retailer of home goods, limited to just six brands: Alpha Camp, Alpha Home, Phi Villa, Sophia & William, Kitchen Academy and Republic. If you’re shopping specifically for Outdoor Furniture, you’ll find it under the Patio Furniture heading.

Some of their options include:

  • Patio Sofa/Sectional
  • Patio Bar Stools
  • Zero Gravity Chair
  • Patio Conversation Sets
  • Patio Rocking Chairs
  • Patio Bistro Sets
  • Outdoor Dining Set (spelled “Dinning”, FYI)
  • Outdoor Lounge Chairs
  • Patio Tables
  • Porch Swings

Inventory at this outdoor furniture store is hit-or-miss. When we looked at their Patio Conversation Sets, for example, there were only nine options and four of them were sold out. Other categories didn’t fare much better: 5 total rocking chairs with 1 out of stock, etc. But, when the item you want is in stock, pricing is competitive with similar styles of outdoor furniture sold by other retailers.

At the top of every page on the Alphamarts online store, it says you can expect free shipping on your order. But, there was nothing on their Shipping page that said if that applied universally to every purchase, regardless of size or destination.

Alphamarts is definitely a toss-up when it comes to the kind of customer service and product quality you’ll receive. Reading customer comments, you’ll find words like “excellent” and “incompetent” in equal amounts. It seems like when this outdoor furniture store does well, it does really well — but when they fall flat, it’s to the extreme. While the positive remarks are what you’d expect (delivered on time, furniture looks and works as promised, etc.), the negative comments range from orders accepted for items that were actually out of stock (and with no anticipated timeframe for delivery), orders cancelled without informing the customer, furniture that falls apart or that came with indecipherable instructions, and so on.

With all of these comments, we would have loved to see a listing with the Better Business Bureau that could either confirm or refute this seemingly negative track record, but we couldn’t find Alphamarts in the BBB database.

There’s just an overall sense of low quality when shopping this online furniture store. Even the company name is written in several different ways (AlphaMart’s, Alpha Mart, and Alphamarts) throughout the site, along with numerous grammatical mistakes that made us think this site isn’t being run by anyone in the US.

Maybe you’ll find what you’re looking for at a great price with this retailer, but there’s no guarantee that you’ll be happy with the outdoor furniture you receive. For all of these reasons, Alphamarts is at the bottom of our rankings, and we recommend you consider a higher-ranked outdoor furniture store from our review.

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Continued from above

As you think about what you need to make your ideal outdoor space, you'll want to give some consideration to what materials are used. By design, most outdoor furniture is designed to be weather-resistant, but some materials can withstand heat, cold, rain and snow easily, while others will need to be moved indoors during times of more extreme temperatures.

You may be surprised to know that buying patio furniture and other outdoor items is often easier and more affordable when you shop online. Even on large, bulky things like lounge chairs and tables, many retailers offer free shipping, saving you the hassle of having to drive around town to find what you need - and then hoping that it will fit in your car for the ride home! What should you look for when choosing an online store for your outdoor furniture? Keep these criteria in mind:

  • Selection. Does the store have a wide variety of products to choose from? Can you get items in a number of colors, materials, and styles? How many brands does the retailer carry in stock?
  • Price. Are the prices competitive with other stores? Are there any discounts or other money-saving perks like free shipping? Will the store match the price if you find your furniture somewhere else for less?
  • Return Policy. If you need to return your purchase, will the store allow it? And, if so, will you be charged a restocking fee?
  • Customer Satisfaction. How does the store measure up when it comes to keeping their shoppers happy? Is the customer service department responsive and helpful when issues arise with products or delivery?

TopConsumerReviews.com has reviewed and ranked the best Outdoor Furniture retailers available today. We hope these reviews help you find the right outdoor furnishings to make your space perfect!

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