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      December 6, 2019

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RST Brands vs Design Furnishings

To help you find the Best Outdoor Furniture, TopConsumerReviews.com provides you with an in-depth comparison of RST Brands and Design Furnishings.

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Buy Your Outdoor Furniture With DFO Home! There's nothing quite like sitting out on your patio in the evening, enjoying a cool breeze and a beautiful sunset while relaxing on comfortable, stylish furniture. Whether your style tends towards the super-casual, like hammocks and Adirondack chairs, or you prefer a sleek, modern look, having the right outdoor furniture can make all the difference between an unused patio or backyard and your own personal relaxation-and-entertainment zone.

What should you buy for your outdoor furniture? Naturally, the answer depends on what you have in mind. Are you looking for chaise lounges to put next to your pool, or a patio set for serving cocktails and appetizers? Outdoor furniture isn't limited just to seating: most retailers also carry chimineas and fire pit tables both for ambience and heating purposes, shades and curtains for privacy and protection from the sun, even swings just for the fun of it.

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Best Reviews

2019

Outdoor Furniture Reviews

4 stars
RST Brands

RST BRANDS

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RST Brands is the place to shop if you love design - or if you have no idea what to look for! From the moment you visit the website, you'll be stunned by the vibrant colors, trendy designs, and all of the possibilities for your outdoor space.

One cool perk offered by RST Brands is the ability to connect with a design consultant, either by calling their toll-free number (877-203-5972) or using the online contact form. You'll need to take a picture or two of the space you're looking to furnish, measure the space or estimate the dimensions you'll need, and then decide on your budget! Consultants are available Monday through Friday during standard business hours, Mountain Standard Time.

When we visited the site, there was a pop-up offering a 7% discount on our entire purchase, no strings attached. Usually, these types of offers come with a requirement to sign up for an email newsletter - given that many people would rather not have to receive emails just to get a discount, we like RST Brands' approach.

RST Brands also offers financing through their partner, Affirm. Rates vary from 10-30% APR, depending on your credit history, but you can check your eligibility without impacting your credit score.

Although there was no specific information on the site, it appears that shipping on most items is free at RST Brands. We added several products to our cart, including large patio sets, and each time it said there would be no charge for shipping. We would have liked to see their shipping policy spelled out more directly, to eliminate any confusion for shoppers.

The return policy is relatively standard among retailers of outdoor furniture: items can be returned within 30 days of delivery for a full refund, as long as they are in unused, resalable condition. RST Brands does not charge a restocking fee on returns, but you will be required to pay for the cost of the return shipping.

RST Brands also maintained an A+ rating as an accredited business with the Better Business Bureau at the time of our review. While there were a few recent customer complaints on the retailer's Facebook page, mostly regarding issues with customer service, RST Brands has a generally positive reputation.

The only drawback we found to shopping for outdoor furniture at RST Brands is the selection: if you're looking for low-end plastic chairs or even wood Adirondacks, you're probably not going to find it here.

Despite this slightly limited selection, we give RST Brands a good rating particularly for their attention to design and complimentary design consultant services.

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3 stars
Design Furnishings

DESIGN FURNISHINGS

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Design Furnishings carries a good selection of outdoor furniture, from chaises to dining sets, accessories, and more.

Choose one of the product categories at the top of the page - Seating, Dining, Chaises, Accessories, Packages, or Clearance - to find what you need. Each category has subcategories you can use to further narrow down what Design Furnishings carries. Using the site is a little less fluid than competitor sites: there's no way to sort results by price range, color, materials, or other criteria. Instead, you can only opt to have the results displayed by name or by price. Once you do find a product that interests you, you can click on it to see a detailed description, along with tabs that provide manufacturer info, shipping details, and warranty coverage.

You'll get free shipping at Design Furnishings, as long as you live in the continental US and not in an area that is considered remote or isolated. You can find a list of "Remote Zip Codes" in the FAQ section of the site.

Another money-saver offered at Design Furnishings is the "2 for 1" promotion: many cushions are offered at two for the price of one, allowing you to change your cushion color with the seasons or simply have a backup set. Eligible products are clearly marked.

Design Furnishings' return policy is stricter than most retailers': as with most stores, you'll have to cover the return shipping costs if you send back your outdoor furniture within 30 days of receipt, but DF also charges a 15% restocking fee and will make you pay for their original cost of shipping the order to you. We also found that if you cancel your order, you'll still be charged at least 15% even if the order hasn't been prepared for shipping yet. And, if the order has already shipped, that restocking fee jumps to 25%.

Shoppers' experiences with Design Furnishings is a mixed bag. On the one hand, we found some complaints describing wicker that didn't last as long as promised, delayed shipments and unresponsive customer service representatives. But, we also found recent reviews praising the quality of the outdoor furniture as well as the helpfulness of the personal shoppers and other employees.

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Continued from above

As you think about what you need to make your ideal outdoor space, you'll want to give some consideration to what materials are used. By design, most outdoor furniture is designed to be weather-resistant, but some materials can withstand heat, cold, rain and snow easily, while others will need to be moved indoors during times of more extreme temperatures.

You may be surprised to know that buying patio furniture and other outdoor items is often easier and more affordable when you shop online. Even on large, bulky things like lounge chairs and tables, many retailers offer free shipping, saving you the hassle of having to drive around town to find what you need - and then hoping that it will fit in your car for the ride home! What should you look for when choosing an online store for your outdoor furniture? Keep these criteria in mind:

  • Selection. Does the store have a wide variety of products to choose from? Can you get items in a number of colors, materials, and styles? How many brands does the retailer carry in stock?
  • Price. Are the prices competitive with other stores? Are there any discounts or other money-saving perks like free shipping? Will the store match the price if you find your furniture somewhere else for less?
  • Return Policy. If you need to return your purchase, will the store allow it? And, if so, will you be charged a restocking fee?
  • Customer Satisfaction. How does the store measure up when it comes to keeping their shoppers happy? Is the customer service department responsive and helpful when issues arise with products or delivery?

TopConsumerReviews.com has reviewed and ranked the best Outdoor Furniture retailers available today. We hope these reviews help you find the right outdoor furnishings to make your space perfect!

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