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      August 26, 2019

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RST Brands vs Serenity Health & Home Decor

To help you find the Best Outdoor Furniture, TopConsumerReviews.com provides you with an in-depth comparison of RST Brands and Serenity Health & Home Decor.

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Buy Your Outdoor Furniture With DFO Home! There's nothing quite like sitting out on your patio in the evening, enjoying a cool breeze and a beautiful sunset while relaxing on comfortable, stylish furniture. Whether your style tends towards the super-casual, like hammocks and Adirondack chairs, or you prefer a sleek, modern look, having the right outdoor furniture can make all the difference between an unused patio or backyard and your own personal relaxation-and-entertainment zone.

What should you buy for your outdoor furniture? Naturally, the answer depends on what you have in mind. Are you looking for chaise lounges to put next to your pool, or a patio set for serving cocktails and appetizers? Outdoor furniture isn't limited just to seating: most retailers also carry chimineas and fire pit tables both for ambience and heating purposes, shades and curtains for privacy and protection from the sun, even swings just for the fun of it.

Continue reading below reviews

Best Reviews

2019

Outdoor Furniture Reviews

4 stars
RST Brands

RST BRANDS Visit Site

RST Brands is the place to shop if you love design - or if you have no idea what to look for! From the moment you visit the website, you'll be stunned by the vibrant colors, trendy designs, and all of the possibilities for your outdoor space.

One cool perk offered by RST Brands is the ability to connect with a design consultant, either by calling their toll-free number (877-203-5972) or using the online contact form. You'll need to take a picture or two of the space you're looking to furnish, measure the space or estimate the dimensions you'll need, and then decide on your budget! Consultants are available Monday through Friday during standard business hours, Mountain Standard Time.

When we visited the site, there was a pop-up offering a 7% discount on our entire purchase, no strings attached. Usually, these types of offers come with a requirement to sign up for an email newsletter - given that many people would rather not have to receive emails just to get a discount, we like RST Brands' approach.

RST Brands also offers financing through their partner, Affirm. Rates vary from 10-30% APR, depending on your credit history, but you can check your eligibility without impacting your credit score.

Although there was no specific information on the site, it appears that shipping on most items is free at RST Brands. We added several products to our cart, including large patio sets, and each time it said there would be no charge for shipping. We would have liked to see their shipping policy spelled out more directly, to eliminate any confusion for shoppers.

The return policy is relatively standard among retailers of outdoor furniture: items can be returned within 30 days of delivery for a full refund, as long as they are in unused, resalable condition. RST Brands does not charge a restocking fee on returns, but you will be required to pay for the cost of the return shipping.

RST Brands also maintained an A+ rating as an accredited business with the Better Business Bureau at the time of our review. While there were a few recent customer complaints on the retailer's Facebook page, mostly regarding issues with customer service, RST Brands has a generally positive reputation.

The only drawback we found to shopping for outdoor furniture at RST Brands is the selection: if you're looking for low-end plastic chairs or even wood Adirondacks, you're probably not going to find it here.

Despite this slightly limited selection, we give RST Brands a good rating particularly for their attention to design and complimentary design consultant services.

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4 stars
Serenity Health & Home Decor

SERENITY HEALTH & HOME DECOR Visit Site

When we first heard the name "Serenity Health", we thought we might mistakenly be shopping for in-home medical equipment! Fortunately, this was not the case; this Wisconsin-based retailer has been in the home decor and furnishings business for 10 years and carries a good selection of patio sets and other outdoor furniture, fountains, and fire pits, just to name a few.

To find what you're looking for, it's easiest to choose a category:

  • Conversation Sets
  • Outdoor Patio Furniture Sets
  • Patio Tables
  • Patio Chairs & Outdoor Benches
  • Patio Accessories
  • Outdoor Furniture Covers
  • Porch Swings

You can also choose to shop by brand, but since Serenity Health only carries four Outdoor Furniture brands - primarily in the Sunnydaze Decor line - this may not be very helpful.

Once you've selected the category of outdoor furniture that you need, you can further refine your results by price, seating capacity (if applicable), material, and so forth. You may need to give the pages some time to load; we found the speed to be somewhat slow, and when we didn't wait long enough, the option up on the right-hand side to sort by price low-to-high or vice-versa wasn't always there.

Serenity Health's selection is fairly average. Again, many of their products come from one or two, which naturally limits what customers can choose from. For example, in the Patio Dining Sets category, there were just over 100 sets to choose from, and more than half of them were made by Anderson Furniture or Sunnydaze Decor.

Compared with the competition, Serenity does keep prices low on what they offer. We checked several items, ranging from a conversation set to an outdoor bench, and every time the price was the same or slightly lower than the best price elsewhere. To further sweeten the deal, Serenity Health & Home Decor offers a price match guarantee: if you find a piece of outdoor furniture with a lower total price - such as the cost of the item plus any shipping and handling fees - you can contact their customer service department and request that they match or even beat the price you found. We did think it was interesting that their price match policy included this disclaimer: "We reserve the right to not match or beat a competitor's price if their price is so ridiculously low, that we make little or no profit on the transaction."

Keep an eye out for additional savings; we found a pop-up offering a discount of 11% on all first purchases for customers who sign up for the Serenity Health email "club". Shipping is also free on all orders of $50+ within the continental US.

Serenity Health's general return policy is great: after getting a return authorization, you can return items within 30 days of receipt, with that policy being extended for holiday items bought between November 1 and December 31. Just be aware that, like most retailers of large items, there are specific procedures for larger items shipped via common carrier - such as inspecting for damage while the driver is there and reporting any damage immediately - that may apply if you're buying a patio set or other large outdoor furniture items.

So, how does Serenity Health rate when it comes to customer satisfaction? All indicators point to "good": an "A" rating with the Better Business Bureau, numerous compliments from customers who were pleased with the products they bought, and appropriate responses to the few complaints we did find.

Although their selection is somewhat limited compared with some of the highest-rated retailers in our review, Serenity Health does a good job of providing outdoor furniture for a range of budgets and tastes, and their commitment to customer satisfaction is well-established.

Visit Site

Continued from above

As you think about what you need to make your ideal outdoor space, you'll want to give some consideration to what materials are used. By design, most outdoor furniture is designed to be weather-resistant, but some materials can withstand heat, cold, rain and snow easily, while others will need to be moved indoors during times of more extreme temperatures.

You may be surprised to know that buying patio furniture and other outdoor items is often easier and more affordable when you shop online. Even on large, bulky things like lounge chairs and tables, many retailers offer free shipping, saving you the hassle of having to drive around town to find what you need - and then hoping that it will fit in your car for the ride home! What should you look for when choosing an online store for your outdoor furniture? Keep these criteria in mind:

  • Selection. Does the store have a wide variety of products to choose from? Can you get items in a number of colors, materials, and styles? How many brands does the retailer carry in stock?
  • Price. Are the prices competitive with other stores? Are there any discounts or other money-saving perks like free shipping? Will the store match the price if you find your furniture somewhere else for less?
  • Return Policy. If you need to return your purchase, will the store allow it? And, if so, will you be charged a restocking fee?
  • Customer Satisfaction. How does the store measure up when it comes to keeping their shoppers happy? Is the customer service department responsive and helpful when issues arise with products or delivery?

TopConsumerReviews.com has reviewed and ranked the best Outdoor Furniture retailers available today. We hope these reviews help you find the right outdoor furnishings to make your space perfect!

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